A big shoutout to Hugo and the Penrose team for helping me resolve a problem with an order for a desktop workstation build - communication and customer service was excellent. Was expecting much more hassle after receiving an incorrect part, but I was...
02 Jun 2016
excellent service from PBT Manukau team, had trouble getting replacement toner for my Fuji printer which no one have stock and keen to sort out for me from competitors, talk to PB Manukau the sales team is awesome, patience and knowledgeable even...
26 May 2016
PB's Wellington today, thanks very much to Duncan (Tech) for the professional, swift service. Replaced the HD while we waited in an older box, which we purchased from Mark many years previous. Our family has dealt with PB.'s for many years now for...
21 May 2016
Honestly so impressed with the service from PBT. I would recommend to absolutely anyone and everyone :) 10/10
20 May 2016
I was so impressed with Anthony's service (PB Tech, Christchurch). I messaged him and got a wicked sense of nostalgia as we looked back upon our days as together in the wiggles. Honestly fantastic service here, I won't fall asleep, that's for sure.
19 May 2016
I would just like to say thanks to the PB tech team in Penrose for the great service over the years! The staff there are always very helpful and friendly! Thank you PBtech Penrose!
12 May 2016
Put laptop in in Jan waited 3 weeks and it wasn't touched, needed the computer back so requested that they do anything that they had time to do in the following day. Had to leave Wellington for a couple of months and on my return resubmitted it with...
26 Apr 2016
Due to a problem with a newly purchased Dell laptop and become disappointed with their respond and solving the problem, I took the laptop to several service centers with no luck but with different costly opinions. I ended up at PB Henderson and a...
08 Apr 2016
Thank you for your excellent service. We bought the Surface Pro4 a couple of days ago and while installing it froze. Microsoft were no help and directed us to you. You called within 10 minutes, arrived in 30 and had it sorted. Jeff our CEO was...
06 Apr 2016
Just want to say thanks and awesome service from Lei Yang at the Manukau branch. Was really helpful and taking the time in choosing my components for my new PC build. Would highly recommend. A+!
23 Mar 2016
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Contact Us

Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

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Email *
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How can we help? *

Please note that we can only modify or cancel your order if it has Confirming, Pre, Awaiting Payment, Processing or Awaiting Goods status.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.
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Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

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What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

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You can submit a public testimonial from our Testimonials section.

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Call us

(09) 526 9200

For any questions please contact us on the phone number above. Our customer service representatives are available 8.30am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

Head Office / Distribution Centre

Physical address

587 Great South Road
New Zealand 2104

Phone, fax and email

Phone: (09) 526 9200
Fax: (09) 580 0504
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
New Zealand 2241


Office hours

Monday - Friday: 8:30am - 5:30pm
Store hours can be found on our Store Locations page