Testimonials
Due to a problem with a newly purchased Dell laptop and become disappointed with their respond and solving the problem, I took the laptop to several service centers with no luck but with different costly opinions. I ended up at PB Henderson and a...
Eddie
08 Apr 2016
Thank you for your excellent service. We bought the Surface Pro4 a couple of days ago and while installing it froze. Microsoft were no help and directed us to you. You called within 10 minutes, arrived in 30 and had it sorted. Jeff our CEO was...
Donovan
06 Apr 2016
Just want to say thanks and awesome service from Lei Yang at the Manukau branch. Was really helpful and taking the time in choosing my components for my new PC build. Would highly recommend. A+!
Sareyboth
23 Mar 2016
Super great service for a warranty/repair. Really impressed and great communication.
Joel
14 Mar 2016
I found Anthony (PB tech Christchurch)extremely helpful as I sourced a number of products, including a special order. He went the extra-mile by saying open a little later one evening as I was fighting traffic to come and collect my order. Nothing...
Adrian
09 Mar 2016
Hey There, used your website for the first time last night, super well layed out easy to navigate and find what i wanted, ordered yesterday at 2pm and came into work this morning at 8am and had the order sitting there ready to go!!! good job on great...
Peter
05 Feb 2016
I would like to commend the guys for a great service. Bought Acer Aspire V17 Nitro - Black Edition Laptop. The product is really good and I would recommend it to any one interested in virtualization for training or just plain gaming.
Praneel
03 Feb 2016
I am just sending this email to express my sincere gratitude for one of you staff. I just recently bought a drone and the sales persons name was Nancy . She was a absolute pleasure to deal with, made the whole long distance purchase so easy and...
Steve
15 Jan 2016
I went to PB Tech Christchurch for the first time recently, and I definitely will go back again. Helpful, friendly, and super knowledgeable staff with great customer service has ensured I left with a positive impression. Their wide range of...
Julia
13 Jan 2016
Yesterday I was walked in the PB Tech store in Hornby and after a few minutes I was approached by an employee Brett Morrison. It was my first visit to the store. He was very helpful and as a result of his service I purchased 3 items having arrived to...
Jm
11 Jan 2016
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Contact Us

Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

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Please note that we can only modify or cancel your order if it has Confirming, Pre, Awaiting Payment, Processing or Awaiting Goods status.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.
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Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

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In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

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You can submit a public testimonial from our Testimonials section.

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Call us

(09) 526 9200


For any questions please contact us on the phone number above. Our customer service representatives are available 8.30am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104
 


Phone, fax and email

Phone: (09) 526 9200
Fax: (09) 580 0504
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau
Auckland
New Zealand

 

Office hours

Monday - Friday: 8:30am - 5:30pm
Store hours can be found on our Store Locations page