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PB Technologies Ltd Contact Info:
Head office:
Phone:  (09)5269200 FAX: (09)5269207
Address: 4 Station RD, Penrose, Auckland, New Zealand.
PO Box 112041, Penrose Auckland, NZ
General Manager: Darren Smith

Contact email and phone numbers:
For retail web order related questions. Please contact Matthew.  email:  Matthew@pbtech.co.nz
For wholesales web order related questions. Please contact Lydia.  email:   Lydia@pbtech.co.nz
PB Technologies Bank Account: National Bank: 06-0225-0205867-01
PB Technologies (north shore) Bank Account: National Bank: 06-0293-0089319-00
WE ARE COMMITTED TO SERVE YOU !!!
PB Technologies is focusing on continuous improvement towards customer satisfaction.

Your feedback to us, be it a complaint, suggestion, comment and observation, will be much appreciated and taken seriously as it will definitely be valuable and helpful in our effort to continually improve our services to all our customers. We believe in doing the right thing and doing it right. But we do recognise things can go wrong at times and your timely feedback will keep us on track towards our aspiration and commitment. We will do what we can to put things right and avoid repeating the same mistakes.

HOW TO DO IT? AND WHAT WE WILL DO? ( Our process and procedure )

You can feed back to us your complaint, request, suggestion, comment or observation to our operations Manager:

Les Ludlow on 09- 5718242 or email: les@pbtech.co.nz

Within 2 working days upon receiving your feedback we will send you an acknowledgement of the feedback, which will also inform you of the person, his telephone, e-mail and office address, who is dealing with your feedback. In the same acknowledgement you will be informed of the initial estimation of time required for us to investigate and give you a satisfactory reply.

Store Physical Location: contact opening hours Mailing address
4 Station Rd, Penrose, Auckland, this is also where the head office and wholesale division is.
ph (09)
5269200 fax (09) 5269207

Retail Sales Manager
: Stephen Thomson
open 7 days
Mon-Fri:
9:30am ~ 5:30pm
Sat-Sun: 10:00am ~ 3:30pm
PO Box 112041,
Penrose Auckland
75 Porana Road, Glenfield, Auckland.
ph (09)4409610 fax (09)4409620

Branch Manager
: Joe Huang
open 7 days
Mon-Fri:
9:30am ~ 5:30pm
Sat-Sun: 10:00am ~ 4:00pm
P.O.Box 101479, NORTH SHORE MAIL CENTER, AUCKLAND
1st Floor, 105 Queen St, Auckland CBD
ph (09)3040373 fax (09)3072976

Branch Manager
: Alex Zhu
open 7 days
Mon-Fri:
9:30am ~ 6:00pm
Sat-Sun: 10:00am ~ 3:30pm
P.O. Box 105353, Auckland Post Shop, 1143
UNIT 2, 20-24 LAMBIE DRIVE, Manukau CBD
ph (09)2620561 fax (09)2620091

Branch Manager
: Terry Xiong
 
open 7 days
Mon-Fri:
9:30am ~ 5:30pm
Sat-Sun: 10:00am ~ 3:30pm
PO BOX 76776, Manukau City, 2241
Level 2, Kate Edger Information Common, 9 Symonds St, Auckland  CBD
Ph (09) 3570882 fax (09) 3543138

Branch Manager
: Vicki Lin
open 6 days
Mon-Fri:
9:30am ~ 5:30pm
Sat: 10:00am ~ 3:30pm
PO Box 1766, Shortland St, Auckland 1140
59 Lake Rd, Hamilton
ph (07)
8396518 fax (07)8396519

Branch Manager: Du Xue

open 7 days
Mon-Fri:
9:30am ~ 5:30pm
Sat-Sun:  10:00am ~ 3:00pm
same as physical address
62 VIVIAN St, Wellington
ph (04) 8016888 fax (04) 8016882

Branch Manager: Mark Shue

open 6 days
Mon-Fri:
9:30am ~ 5:30pm
Sat: 9:30am ~ 3:00pm
same as physical address
277 Anderson Bay Road, Dunedin
ph (03)
4550004 fax (03) 4550007

Branch Manager: Stephen Tonkin

open 6 days
Mon-Fri:
9:30am ~ 5:30pm
Sat: 9:30am ~ 3:00pm
PO Box 1423
Dunedin

Penrose (Auckland) Retail sales team:

Penrose store manager Stephen Thomson on phone: 09-5718251 or email:  SteveT@pbtech.co.nz
sales consultant Daniel  on phone: 09-5718246 or email:  Daniel@pbtech.co.nz
Matthew Monahan on phone: 09- 571-8256  or email:  Matthew@pbtech.co.nz
Darryl Coughey on phone: 09-5718253 or email:  darryl@pbtech.co.nz
Mark Stephens on phone: 09-5718275 or email:  mark@pbtech.co.nz
Raymond Nie on phone: 09-5718252 or email:  RaymondN@pbtech.co.nz
Patrick on phone: 09-5718241 or email:  Patrick@pbtech.co.nz
John Edwin on phone: 09-5718286 or email:  John@pbtech.co.nz
Will  on phone: 09-5718312 or email:  will@pbtech.co.nz
Tony Ye on phone: 09-5718255 or email:  tony@pbtech.co.nz
Ross on phone: 09-5718265 or email:  Ross@pbtech.co.nz
Vicky Mi on phone: 09-5718247 or email:  vicky@pbtech.co.nz

North Shore (Auckland) Branch:

Sales Consultant

Mark Hamilton on phone: 09- 4410011  or email:  mark.ns@pbtech.co.nz

Phillip Li on phone: 09- 4410012  or email:  phillip.ns@pbtech.co.nz

Jing Guo on phone: 09-4410013  or email:  jing.ns@pbtech.co.nz

Ben Zhao  on phone: 09-4410017 or email:  ben.ns@pbtech.co.nz

Kerr Zhang  on phone: 09-4410018 or email:  kerr.ns@pbtech.co.nz

RMA Service & Technical Support

Mason Lin on phone: 09- 4410016  or email:  service1.ns@pbtech.co.nz

Gavin Shipman on phone: 09- 4410016  or email:  service1.ns@pbtech.co.nz

Gary Zeng on phone: 09-4410016  or email:  service1.ns@pbtech.co.nz

Assembly production

James Gao on phone: 09- 4410015  or email:  service2.ns@pbtech.co.nz

Warehouse / Despatch

JAMES SUN on phone: 09- 4410014  or email:  stock1.ns@pbtech.co.nz

Accounts

Jackie Gu on phone: 09- 4410002  or email:  ac.receivable.ns@pbtech.co.nz

Vian Lin on phone: 09- 4410003  or email:  cashier2.ns@pbtech.co.nz

Store Manager

Joe Huang on phone: 09- 4410019   or email:  joe.ns@pbtech.co.nz

Manukau Branch:

Sales Consultant

Bok Sun on phone: 09- 2624733  or email:  bok.sun@pbtech.co.nz

Ting Qin on phone: 09- 2624732  or email:  Ting@pbtech.co.nz

Kelvin Chen on phone: 09-2624735  or email:  Kelvin.chen@pbtech.co.nz

Jack Yuan  on phone: 09-2624738 or email:  Jack.yuan@pbtech.co.nz

Frank Helg  on phone: 09-2624737 or email:  Frank.helg@pbtech.co.nz

RMA Service & Technical Support

Wayne on phone: 09- 2620561  or email:  service1.man@pbtech.co.nz

Leon  on phone: 09- 2620561  or email:  service1.man@pbtech.co.nz

Jacky  on phone: 09-2620561  or email:  service1.man@pbtech.co.nz

Assembly production

Jacky  on phone: 09- 2620561  or email:  service2.man@pbtech.co.nz

Warehouse / Despatch

Charlie Yiu on phone: 09- 2620561  or email:  stock1.man@pbtech.co.nz

Accounts

Shan Shan Yan on phone: 09- 2620561  or email:  ac.receivable.man@pbtech.co.nz

Amy Qin on phone: 09- 2620561  or email:  cashier2.man@pbtech.co.nz

Store Manager

Terry Xiong on phone: 09- 2624730   or email:  Terry@pbtech.co.nz

City (Auckland) Branch:

Sales Consultant

Robert Jany on phone: 09- 3040373 - 804  or email:  robert.akl@pbtech.co.nz

Leon Zhang on phone: 09-3040373 – 803 or email: leon.akl@pbtech.co.nz

Jessica Wei  on phone: 09-3040373 – 810 or email:  Jessica.Wei@pbtech.co.nz

Ethan Griswold  on phone: 09-3040373 - 809 or email:  Ethan.akl@pbtech.co.nz 

RMA Service & Technical Support

Winston Su on phone: 09- 3040373 - 801 or email: Service.akl@pbtech.co.nz

Cooper Li  on phone: 09- 3040373 – 801 or email:  Service.akl@pbtech.co.nz

 

Warehouse / Despatch

Bruce Dong on phone: 09- 3040373 – 806 or email:  stock.akl@pbtech.co.nz

Accounts

Maggie Su on phone: 09- 3040373 -808 or email:  Maggie@pbtech.co.nz

Evy Jiang on phone: 09- 3040373 – 800 or email:  Cashier3.akl@pbtech.co.nz

Store Manager

Alex on phone: 09-3040373 - 805 or email:  alex@pbtech.co.nz

Auckland University Campus IT branch

Sales Consultant

Forrest on phone 09-3570882 email: Forrest.Suo@pbtech.co.nz

Store Manager

Vicki on phone 09-3570882 or email: Vicki@pbtech.co.nz

Wholesales team:

Wholesales Manager Michael on phone: 09-5718278 or email:  michael@pbtech.co.nz
Product Manager Song on phone: 09-5718280 or email:  song@pbtech.co.nz
Product Manager Eric on phone: 09-5718283 or email:  Eric@pbtech.co.nz
account manager Aiya/ on phone: 09-5718281 or email:  Aiya@pbtech.co.nz
account manager Susan on phone: 09-5718293 or email:  susan@pbtech.co.nz
  wholesales fax number: 0064 9-5265493
for all new dealer application, please download from here, fill it out and fax to us for approval.

Corporate and Education team:

Sales Director Dave Moynahan on phone: 09-5718272 or email:  dave@pbtech.co.nz
Sales consultant Anthony Vaughan on phone: 09-5718273 or email:  Ant@pbtech.co.nz
Sales consultant  
  Corporate fax number: 0064 9 5264364

Head office Finance Department:

Finance Manager Penny Qian on phone: 09-5718296
Accounts Jason Ding, Jessica, Helen, Rose, Maggie, Candy
Contact Account receivable: Jessica: on phone: 09-5718297 or email:Account.Receivable@pbtech.co.nz
Account Payable: Helen: on phone: 09-5718298 or email:  Account.payable@pbtech.co.nz

Penrose (Auckland) Service RMA Department:

Service, For technical support Raymond, Steven, Tony, Mike, Richard on phone: 09-5718320 09-5718321 or 09-5718322 or email:  service@pbtech.co.nz
RMA department Jason on phone: 09-5718330 or email:  RA@pbtech.co.nz
Stephen on phone: 09-5718328 or email:  RA@pbtech.co.nz
Richard on phone: 09-5718328 or email:  RA@pbtech.co.nz
Grace on phone: 09-5718331or email:  RA@pbtech.co.nz
Leon
on phone: 09- 5718329 or email:  ra@pbtech.co.nz
for RMA request, please download RA form from here, and email or fax to the above contact to get RA number first.

Penrose (Auckland) Warehouse:

Warehouse Manager Owen phone: 09-5718311 or email:  stock@pbtech.co.nz
outward goods  Phone: 09-5718314 or email:  Courier@pbtech.co.nz
PB driver (deliver &pickup) Yum on phone: 021 0742 384
Production dept. Manager PeterZ on phone: 09-571-8336 or email:  assembly@pbtech.co.nz

Head office Purchasing:

Purchasing Manager JohnZ on phone: 09-5718289  mobile 021588694 or email: johnz@pbtech.co.nz
Purchasing officer Micky  on phone: 09-5718290 or email:  Purchase2@pbtech.co.nz
Purchasing officer Cody L on phone: 09-5718290 or email: purchase@pbtech.co.nz
Purchasing officer Vivian  on phone: 09-5718257 or email:  purchase3@pbtech.co.nz
Purchasing officer Jennie on phone: 09-5718262 or email: purchase4@pbtech.co.nz
   
Webmaster email:  webmaster@pbtech.co.nz

Head office support:

Project Manager Ken Liu on phone: 021-2816819 or email:  Ken.Liu@pbtech.co.nz
Project Manager Teddy on email:  teddy@pbtech.co.nz
Business Development Manager Victor Middleditch on phone: 021-819797 or email:  victor@pbtech.co.nz
Business Development Manager Shaun Huo on phone: 021-027 65544 or email:  Shaun@pbtech.co.nz
Marketing &advertising Kevin K on phone: 09-5718291 or email:  marketing@pbtech.co.nz
Information Manager Desmond Tonkin
Information Manager Gordon Barnett on phone: 09-5718282 or email:  gordon@pbtech.co.nz
Network admin Sam on phone: 021-161659667 or email:  sam@pbtech.co.nz
About us Contact us Terms and Conditions Shipping Information Privacy Statement Forms to download warranty reference
E&OE. © PB Technologies Ltd 2004.4 Station Rd, Penrose, Auckland. Phone (09)5269200 Website designed and coded by Jaesign Ltd