Delivery & Pickup

Shipping costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping security and insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

Delivery estimates

The delivery timeframe (in days) for each product we sell is detailed on the individual product page just to the right of the main product image. From when you place your order, in-stock products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Bulk and rural deliveries may take an extra day.

Pick-up options

You can pick-up your online order from any of our branches nationwide. You can select which branch you want to pick up from on the Shopping Cart page. Please note that if the branch you want to pick up from doesn't have stock of one or more of the items in your order, it may take 2 working days to transfer the stock to the branch so your order can be fulfilled.

Overseas shipments

PB Tech regularly ships overseas to Australia. If you are located in Australia, you can order directly from our site If you are from another country and would like to place an order of significant value, we may at our discretion ship to your location. To get a quote, please contact us.

About PB Tech

PB Tech is New Zealand's largest computing and I.T. retailer.

Founded in 1993, PB Technologies Limited is 100% NZ owned with 9 superstores throughout the country, over 400 staff, and is the technology supplier to many of New Zealand's leading companies and educational institutes.

To complement the bricks and mortar retail operation, PB Tech also has dedicated wholesale, commercial and education departments as well as an online store with over 60,000 products.

Check out our video below to learn more about PB Tech or view our full company profile.

NZ Logistics Centre

PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).

In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.

Pick-ups from the NZ Logistics Centre

Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.


Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.

In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.

Please note, items purchased on finance cannot be exchanged for a gift card.

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores.

If your product develops a fault outside of the manufacturer warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts.

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

ATEN SN0116 16-Port Serial Over IP Remote serial access over the Internet for up to 16 servers or other serial IT devices

  • Part #: ADPATN0116
  • |
  • MFC: SN0116
    GST Inclusive
    Add To Cart
    • Overview
    • Features
    • Reviews

    Branch Pick Ups

    For branch pick ups, allow 19 working days for the branch to receive your online order for pickup.


    Order before 5:00pm and your order will usually ship within 19 working days.

    When will I receive it?

    North Island - Usually within 20 working days
    South Island - Usually within 21 working days

    » View all shipping information
    Finance Available - Only $13.94 a week!
    PB TechPB Tech is NZ's largest computing and I.T. retailer


    This is non-stocked item lead time is 14 days when order is confirmed.

    Complete Centralized Remote Serial Management:
    . Remote serial access over the Internet for up to 16 servers or other serial IT devices
    . Works in tandem with other ALTUSEN / ATEN appliances-such as the PN0108 and PN9108- allowing administrators to manage a wide range of data center devices through IP connections
    . Remote access to Serial over IP appliances and attached devices in centralized manner
    . Multi level secure user logins
    . Port-specific access rights
    . Supports Active Directory via CC Management
    . Supports RADIUS
    Convenient Access:
    . Browser access with an intuitive GUI
    . Telnet client - SSH Telnet and third party client (PuTTY etc.) compatible
    . Console terminal
    . Direct port addressing - via SSH to any Serial Over IP port (bypassing the SN0116)
    . Dial in Modem and Direct
    . Access via serial applications (such as HyperTerminal and PPP) or IP applications (such as SSH and Telnet)
    . Modem sharing capability via IP forwarding (Modem support)
    Sun Ready:
    . Hardware break suppression ensures uninterrupted Solaris server operation
    Network Interfaces:
    . 10Base-T/100BaseTX auto sense DNS DHCP ARP RADIUS Ping
    Serial Connectivity:
    . VT320 support - backward compatible to VT52 (VT52 100 220)
    . Hardware and software flow control
    . Real COM port support Raw TCP Mode support
    Alarms and Alerts:
    . Client applications
    . Buzzer
    . SNMP Traps
    Multiplatform support:
    . Windows Vista Mac Sun Linux Unix AIX DOS 6.2+.
    Code Set Support:
    . ISO646 - US (US ASCII) ISO8859 - 15 (Latin -9)
    . Hot-pluggable - add and remove servers without rebooting
    . Rack mountable in 1U system rack
    . Easy setup - plugging cables into their ports is all it takes
    Information about Interface Adapters of SN0116 (Not included)


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    Information is as accurate as we can make it. PB Technologies Ltd is not responsible for any image or information errors / omissions.