Delivery & Pickup

Shipping costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping security and insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

Delivery estimates

The delivery timeframe (in days) for each product we sell is detailed on the individual product page just to the right of the main product image. From when you place your order, in-stock products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Bulk and rural deliveries may take an extra day.

Pick-up options

You can pick-up your online order from any of our branches nationwide. You can select which branch you want to pick up from on the Shopping Cart page. Please note that if the branch you want to pick up from doesn't have stock of one or more of the items in your order, it may take 2 working days to transfer the stock to the branch so your order can be fulfilled.

Overseas shipments

PB Tech regularly ships overseas to Australia. If you are located in Australia, you can order directly from our site If you are from another country and would like to place an order of significant value, we may at our discretion ship to your location. To get a quote, please contact us.

About PB Tech

PB Tech is New Zealand's largest computing and I.T. retailer.

Founded in 1993, PB Technologies Limited is 100% NZ owned with 9 superstores throughout the country, over 400 staff, and is the technology supplier to many of New Zealand's leading companies and educational institutes.

To complement the bricks and mortar retail operation, PB Tech also has dedicated wholesale, commercial and education departments as well as an online store with over 60,000 products.

Check out our video below to learn more about PB Tech or view our full company profile.

NZ Logistics Centre

PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).

In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.

Pick-ups from the NZ Logistics Centre

Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.


Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.

In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.

Please note, items purchased on finance cannot be exchanged for a gift card.

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores.

If your product develops a fault outside of the manufacturer warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts.

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

ATEN SN3101 3-in-1 Serial Device Server 1-Port RS-232/422/485 supports RS-232 RS-422 and RS-485 data transfers

  • Brand: Aten
  • MPN: SN3101
  • Part #: ADPATN3101
RRP: $249.00RRP: $286.35
GST Inclusive
  • Overview
  • Features
  • Specifications
  • Reviews
  • Adapter Type

Branch Pick Ups

None of our branches currently have stock of this product.


There is no delivery estimate for this product as it is out of stock.

» View all shipping information
PB TechPB Tech is NZ's largest computing and I.T. retailer


The SN3101 3-in-1 Serial Device Server supports RS-232, RS-422 and RS-485 data transfers, as well as providing Ethernet connectivity for a wide variety of serial devices used in commercial applications. These include industrial control,data acquisition, access control, environment monitoring,banking, telecoms, remote site management, etc. This total serial data transfer system transforms the capability of legacy serial devices, and allows them to take advantage of the speed and reliability of today's modern communication techniques.

- Provides over IP access for industrial serial devices.
- Software selectable RS-232/422/485 3-in-1 serial port
- Built-in 15KV ESD serial port protection
- Max. baud rate: 460 Kbps
- Wide range of versatile serial operation modes - Console Management, Real COM, TCP Server, TCP Client, UDP, Modbus, Serial Tunnel and Virtual Modem
- High security via 128-bit SSL encryption for serial data transmission
- Redundancy support via multiple simultaneous Real COM, TCP Server, and TCP Client connections
- 64 Kbyte port buffer prevents data loss when the network is down
- Real COM driver for Windows 2000/XP/2003/Vista
- Real TTY driver for Linux, Fixed TTY driver for Unix*
- Modbus Ethernet-to-Serial support
- Modem emulation enables existing modem-based applications to make connections over IP networks
- Virtual Terminal support (VT320, VT52, VT100, VT220)
- System configuration via Web Console (HTTP/HTTPS), Telnet/SSH Console and Windows utility
- Backup/restore and firmware upgrading via Web Console(HTTP/HTTPS) and Windows utility
- Easy-to-use Windows utility (2000/XP/2003/Vista) for auto discovery, multiple device setting and monitoring
- Centralized external authentication support for RADIUS, LDAP(S), MS Active Directory
- SNMP MIB II and RS-232 MIB for network management
- SMTP and SNMP trap event notification
- Choice of power input: AC-DC adapter or DC direct

* Fixed TTY Driver Supports 1) Sco Unix, Sco OpenServer; 2) Unix Ware 7, SVR 5; 3) Unix Ware 2.1, SVR 4.2; 4) QNX 4.25, QNX 6; 5) FreeBSD; 6) Solaris 10; 7) AIX 5.x; 8) HP-UX 11i


Connectors Serial
1 x DB-9 Male (Black)

1 x RJ-45 (Black)


1 x 2-pin Terminal Block (Green)

1 x DC Jack (Black)

Switches Reset
1 x Semi-recessed Pushbutton

LEDs Power
1 (Green)

1 (Green)

10/100 Mbps
1 (Orange/Green)

TxRx (ACT)
1 (Green)

Power Input
PWR1 12-48V DC (2-pin Terminal Block)
PWR2 9-30V DC (Power Adapter Jack)

Power Adapter
100-240V AC; 50/60 Hz

Power Line Protection
4KV burst (EFT), EN61000-4-4 2KV surge, EN61000-4-4

Power Consumption
9V, 2.7W



RS-232/422/485; Software selectable

Baud Rate

RS-232 Signals

RS-422 Signals
Tx+, Tx-, Rx+, Rx-, RTS+, RTS-, CTS+, CTS-, GND

RS-485 Signals
Data+, Data-, GND

Serial Protection
15 KV ESD Protection for the serial port

None, Even, Odd, Mark, Space

Data Bits
5, 6, 7, 8

Stop Bits
1, 1.5, 2

Flow Control

Network Standards
10/100BaseTX; Autosensing

1.5 KV Magnetic Isolation


Regulatory Approval
FCC Class A, CE Class A, RoHS


Operating Temp.
0 - 60C

Storage Temp.
-20 - 85C

0 ~ 95% RH, Non-condensing

Physical Properties


0.22 kg

Dimensions( L x W x H )
10.69 x 7.90 x 2.44 cm

Package Contents
1x Serial Device Server
1x Power Adapter
1x DC Terminal Connector
1x Mounting Kit
1x User Instructions
1x Software CD

* The specification and pictures are subject to change without notice.
* All trademarks and logos are the properties of their respective holders.


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