Contact Us

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

For assistance updating your motherboard BIOS for use with the latest Ryzen CPU. Please include your PB Tech invoice(s) ID for both CPU and motherboard purchased.

For assistance updating your CPU Cooler for use with the latest Intel 12th Gen Desktop CPU please include your PB Tech invoice(s) ID for both CPU Cooler and Mother purchased.

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

You can submit a public testimonial from our Testimonials section.