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    Contact Us

    Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

    Send us a message

    Name *
    Email *
    Contact number
    How can we help? *

    Please note that we can only modify or cancel your order if it has Confirming, Pre, Awaiting Payment, Processing or Awaiting Goods status.

    Visit the Orders page in the My Account section to view the status of your current orders.

    If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

    -     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
    -     The product you request a price match for must be identical to the model we have in stock.
    -     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
    -     The product must not be a clearance product.
    What type of customer are you? *
    What is your question? *
    Your order number *
    Please provide details *
    What is your question? *
    What is the issue? *

    Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

    Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

    You can track the current status of your order by visiting the Orders page in the My Account section.

    Your order / invoice no *
    Please provide details *
    What is the issue? *

    In the first instance we recommend contacting the manufacturer for technical assistance.

    Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

    Please take the time to read our Returns Policy before getting in touch.

    Please visit our Returns page to request a return online.

    All warranty replacements / repairs require a Request a Return form to be completed.

    Please visit our Returns page to request a return online now or ask us a question below.

    To learn more about our Electronics Repair services, please visit our Repairs page.

    Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

    What sort of feedback do you want to provide? *

    You can submit a public testimonial from our Testimonials section.

    What PB product? *
    Price to match / beat? *
    Where did you see this price? *
    Your enquiry *
    What type of promotion? *
    What is your question? *
    What is your question? *
    What is the product *
    What is the issue? *
    Your order / invoice no *
    What is your question? *
    Your order / invoice no *
    What is your question? *
    What is the product *
    What is your question? *
    What is the product *
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    Your testimonial *
    Your feedback / complaint *
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    Please provide your invoice number *
    * Required fields

    Call us

    (09) 526 9200

     

    For any questions please contact us on the phone number above. Our customer service representatives are available 8.30am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

    Head Office / Distribution Centre

    Physical address

    587 Great South Road
    Manukau
    Auckland
    New Zealand 2104
     


    Phone, fax and email

    Phone: (09) 526 9200
    Fax: (09) 580 0504
    Email: websales@pbtech.co.nz

    Postal address

    PO Box 97746
    Manukau 
    Auckland
    New Zealand 2241

     

    Office + Warehouse Counter hours

    Office: Monday - Friday: 8:30am - 5:30pm
    Warehouse Counter: Monday - Friday: 9am - 6pm
    Store hours can be found on our Store Locations page

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