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Buying Support

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Contact Us

Use the contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

Name *
Email *
Contact number
How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.

For assistance updating your motherboard BIOS for use with the latest Ryzen G-Series CPU. Please include your PB Tech invoice(s) ID for both CPU and motherboard purchased.

For assistance updating your CPU Cooler for use with the latest Intel 12th Gen Desktop CPU please include your PB Tech invoice(s) ID for both CPU Cooler and Mother purchased.

What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

Please provide details *
What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
What type of promotion? *
What is your question? *
What is your question? *
What is the product *
What is the issue? *
Your order / invoice no *
What is your question? *
Your order / invoice no *
What is your question? *
What is the product *
What is your question? *
What is the product *
What is your question? *
Your testimonial *
Your feedback / complaint *
Your feedback *
Please provide details *
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Please provide your invoice number *
* Required fields

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104

Contact details

Email: [email protected]

Postal address

PO Box 97746
Manukau
Auckland
New Zealand 2241

Office + Warehouse Counter hours

Office: Monday - Friday: 8:30am - 5:30pm
Warehouse Counter: Monday - Friday: 9:30am - 4:30pm
Store hours can be found on our Store Locations page.

Need some help?
More help
Customer Testimonials - See More

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By: LukeT956 18/01/22

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By: JunG1 17/01/22

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By: Guest 14/01/22

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By: Guest 13/01/22

"Divya Gowthaman, She is awesome. She helped me alot. ..."

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By: Guest 11/01/22

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By: Guest 07/01/22

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By: Guest 05/01/22

"I bought a motherboard over the xmas period and the staff at New Plymouth were awesome in..."

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By: NickolasB 04/01/22

"Customer Service staff Saad is very helpful and understanding. He read his email often and..."

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By: Guest 03/01/22

"Pbtech has never once let me down, even over the busy Christmas period, they still managed to..."

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By: FletcherM4 30/12/21

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By: Guest 29/12/21

"I want to thank PBTech for their wonderful service, it was just amazing. I ordered a USB-C..."

By: StephenR931 24/12/21

"Pbtech are awesome. Pre ordered my mavic 3 with arrival date 5 January but already have it and..."

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By: HamishH584 20/12/21

"PB are the best out there.. And especially if you have a service or warranty problem... I had..."

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By: StuartC82 16/12/21

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By: Guest 16/12/21

"Staff are very helpful and responsive and the order process is easy. Shipping times are some of..."

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By: GDC_PB 15/12/21

"What a team, what a company! Prices are competitive, but the thing that makes these guys(and..."

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By: NicolaasV9 14/12/21

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By: RenaldoP 14/12/21

"Ive been buying from them for a while and ive built 4 pcs with parts from here, got laptops,..."

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By: DeonG3 14/12/21