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Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

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How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.
What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

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What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
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Your order / invoice no *
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Your order / invoice no *
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Call us

(09) 526 9200

For any questions please contact us on the phone number above. Our customer service representatives are available 9.00am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104

Phone, fax and email

Phone: (09) 526 9200
Fax: (09) 580 0504
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau 
Auckland
New Zealand 2241

Office + Warehouse Counter hours

Office: Monday - Friday: 8:30am - 5:30pm
Warehouse Counter: Monday - Friday: 9:30am - 4:30pm
Store hours can be found on our Store Locations page.

Home Contact Us
Customer Testimonials - See More

"I had to change my order and Saad Malik was very helpful both with his advice about which..."

M
By: MarkB26 14/01/21

"I have been a customer since Patrick had his store in Penrose - maybe 20+ years. Service and..."

D
By: DonS4 14/01/21

"Ordered two products online from here and they have both turned up within two or three days,..."

E
By: EthanW88 13/01/21

"Bought an RTX 2060. Delivered to Fiji in less than 3 weeks, and the card works beautifully!..."

T
By: TyrelM 13/01/21

"Saad Malik was extremely helpful. ..."

N
By: NathanW62 08/01/21

"Bought the Epson et-2710 ecotank. Was expecting a long delivery time because of Xmas and covid...."

D
By: DinaM4 07/01/21

"Fantastic store. They have a smorgasbord of pc parts and hardware that are out of stock..."

G
By: Guest 02/01/21

"Had an absolutely amazing experience thanks to Cedric Chen. He is amazing at Penrose branch."

G
By: Guest 02/01/21

"This shop is amazing, excellent customer service, big range of products and so far best shop! ..."

G
By: Guest 02/01/21

"Accidently purchased the wrong product and was assisted in fixing it by Saad Malik from the web..."

J
By: JoshT658 31/12/20

"For an entire PC's worth of hardware, they processed it and had it arive at my place within two..."

E
By: ElliottH59 30/12/20

"I have been dealing with PB tec on some iPhones and due to delays out side of there control I..."

G
By: GlenH68 29/12/20

"I really love this store. On my first purchased I really satisfied the items. Each items posted..."

R
By: RichellL5 28/12/20

"I’d like to share feedback of Yvonne Wang at PBTech North Shore branch. I’ve been lucky enough..."

K
By: KyungyeonP 28/12/20

"Visited city Central branch and was helped by Eric, He was enthusiastic about computer hardware..."

J
By: JamieW877 27/12/20

"This is just the best store ever! They have a wide variety of products and pretty much always..."

B
By: BraxtonC 25/12/20

"I bought a Linksys velop mesh tri band extender system after a great consultation with Helia...."

C
By: CarolynnL 22/12/20

"I've just ordered an Intel NUC, monitor and keyboard on-line. The NUC has to be assembled and..."

G
By: Guest 21/12/20

"Thanks for the quick service :) always reliable work from the folk at Pbtech!"

A
By: AdamP61 21/12/20

"I had excellent service from Saad Malik. He was so helpful, polite and friendly. I was nearly..."

G
By: Guest 16/12/20