GIVE FEEDBACK

Generating Print Page
Home Contact Us

Contact Us

Need some help?
More help

Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

Name *
Email *
Contact number
How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.
What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

Please provide details *
What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
What type of promotion? *
What is your question? *
What is your question? *
What is the product *
What is the issue? *
Your order / invoice no *
What is your question? *
Your order / invoice no *
What is your question? *
What is the product *
What is your question? *
What is the product *
What is your question? *
Your testimonial *
Your feedback / complaint *
Your feedback *
Please provide details *
Please provide details *
Please provide details *
Please provide details *
Please provide your invoice number *
* Required fields

Call us

(09) 526 9200

For any questions please contact us on the phone number above. Our customer service representatives are available 9.00am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104

Phone, fax and email

Phone: (09) 526 9200
Fax: (09) 580 0504
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau 
Auckland
New Zealand 2241

Office + Warehouse Counter hours

Office: Monday - Friday: 8:30am - 5:30pm
Warehouse Counter: Monday - Friday: 9:30am - 4:30pm
Store hours can be found on our Store Locations page.

Home Contact Us
Customer Testimonials - See More

"Saad Malik was super helpful for me today. He heard my frustrations about RTX3080 delays and..."

J
By: JackW825 23/11/20

"We purchased a chromebook from this store, and an extended warranty. The chromebook did develop..."

J
By: JasonH7192 22/11/20

"Tiana Tran was lovely, patient and professional. I purchased an Apple IPhone. Tiana ordered..."

G
By: Guest 21/11/20

"Great service. Had ordered the wrong product and was able to quickly have cancelled, store..."

H
By: HohepaJ 18/11/20

"Shout out to Eric Zhou at PB Tech Glenfield that provided me with a top notch service. He was..."

G
By: Guest 17/11/20

"Can definitely recommend Saad Malik in Sales Support, he was so helpful in trying to find the..."

G
By: Guest 16/11/20

"Great customer service today, missed an item from an order which had already been processed and..."

T
By: TimB98 16/11/20

"Huge ups to Justin Madrigal for being a fantastic help in these stressful times. My son's power..."

S
By: Stephen289 14/11/20

"Awesome service,verry helpful"

K
By: KonradC9 14/11/20

"Easy online store to navigate! Will certainly use PB Tech online store in future as they have..."

G
By: Guest 14/11/20

"Big thanks to Saad Malik for fixing my silly mistake with an order. Fast and friendly service...."

T
By: TomE46 12/11/20

"Scored my Xbox Series X with PB Tech after the other websites crashed over and over because..."

R
By: RussellV6 10/11/20

"Thank you for keeping us supplied with great tech even in the current world of out of stocks..."

A
By: AdamH19 06/11/20

"Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job..."

N
By: NickD956 06/11/20

"Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent,..."

G
By: Guest 04/11/20

"The only online shop selling the item I needed. Response to enquiries prompt and communication..."

R
By: RichardB485 03/11/20

"Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work..."

G
By: Guest 03/11/20

"Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great..."

S
By: ShaneB52 03/11/20

"Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from..."

G
By: Guest 30/10/20

"I have spent so much money through PB.. But their staff and company deserve every penny! They..."

D
By: Darkethereal_ 27/10/20