GIVE FEEDBACK

Generating Print Page
Home Contact Us

Contact Us

Need some help?
More help

Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

Name *
Email *
Contact number
How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.
What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

Please provide details *
What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
What type of promotion? *
What is your question? *
What is your question? *
What is the product *
What is the issue? *
Your order / invoice no *
What is your question? *
Your order / invoice no *
What is your question? *
What is the product *
What is your question? *
What is the product *
What is your question? *
Your testimonial *
Your feedback / complaint *
Your feedback *
Please provide details *
Please provide details *
Please provide details *
Please provide details *
Please provide your invoice number *
* Required fields

Call us

(09) 526 9200

For any questions please contact us on the phone number above. Our customer service representatives are available 9.00am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104

Phone, fax and email

Phone: (09) 526 9200
Fax: (09) 580 0504
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau
Auckland
New Zealand 2241

Office + Warehouse Counter hours

Office: Monday - Friday: 8:30am - 5:30pm
Warehouse Counter: Monday - Friday: 9:30am - 4:30pm
Store hours can be found on our Store Locations page.

Home Contact Us
Customer Testimonials - See More

"Excellent customer service and support team as always. One good reason why I choose to buy from..."

S
By: sgreadly 09/04/21

"Staff very help on the phone, ordered online product arrived few days later. My husband is very..."

G
By: Guest 09/04/21

"Hey PB Team, Since I brought my first PC parts with you guys 4 years ago, I've never turned ..."

F
By: FelixS78 09/04/21

"PB Tech staff are professional and very helpful."

G
By: Guest 08/04/21

"Grace from Customer Service was incredibly helpful. She was able to help me when members of the..."

L
By: LiamdjF 07/04/21

"Saad Malik provided exceptional customer service Would recommend"

S
By: SoneelK4 31/03/21

"Sohayl from customer service went the extra mile for me, Helping to track down an invoice from..."

G
By: Guest 31/03/21

"Ordered at 3pm and it was on my desk when i walked in at 9am the next day. Can't get much..."

J
By: JasonD345 30/03/21

"Fantastic support from Saad to re-arrange an order so we could pick it up locally. Fast and..."

M
By: MatthewT736 24/03/21

"I ordered my Galaxy buds on a Sunday afternoon, expecting it to arrive in one week. But it only..."

E
By: EarlB4 23/03/21

"Literally the quickest delivery ever. It's so nice that it doesn't cost that much but it will..."

R
By: RileyD7 22/03/21

"Hi, I have purchased many items from PB and ALL interactions have been of a mutually beneficial..."

G
By: Guest 22/03/21

"Support from Saad to correct my ordering blunder was quick and efficient. This is why I choo..."

D
By: DonM81 15/03/21

"Good service, I had an issue with a purchase and they fix it right away, thumbs up. Thanks."

J
By: JavierG4 12/03/21

"After dropping and breaking my old phone. I placed an order for a new phone and case through PB..."

V
By: VincentB9 11/03/21

"Sohayl in Customer Service took care of my problem quickly and efficiently. Top marks! ..."

G
By: Guest 11/03/21

"Needed my phone camera repaired in time for my nephews birthday, after it developed a bad focus..."

S
By: SimonH39 09/03/21

"Saad Malik for sales support online! Was definitely amazing! On point, right on the dot! And..."

G
By: Guest 08/03/21

"Athena at the Penrose branch was friendly, helpful and effective on how to handle a couple of..."

G
By: Guest 07/03/21

"Been having a really tough/stressful time trying to navigate PB techs policy during Lv3..."

By: KeeganL7 03/03/21