PB Tech has partnered with Provident Insurance to offer our customers an insurance protection policy for their electronic devices. Insuring your electronic devices offers more protection than standard product warranties. Protecting you against those unfortunate events such as accidental damage, loss, fire, burglary and theft which standard product warranties do not cover. Plans can be purchased for select products sold at PB Tech. Where plans are available, they will be offered as one of the combo deal options, on the product page, or by a salesperson in-store. Below you will find more information about Provident Insurance.
This policy from Provident Insurance has been designed and developed to protect electronic devices in the multiple different locations in which they are used.
- Covers accidental damage, loss, fire, burglary and theft
- Affordable Premium
- No Excess Payable
- Three claims during life of policy
- Quick and easy claims process
- Insured with provident insurance LTD, NZ Owned with B++ A.M.Best Rating 27 July 2018
Full Details can be found here
Provident Insurance Full Electronic Goods Material Damage Insurance Policy can be found here
Tips for taking care of your Laptop or Tablet as suggested by Provident Insurance can be found here
Provident Insurance Claim Contact Details can be found here
Need to make a claim?
Customer can either call 0800 676 864 or email ewclaims@providentinsurance.co.nz
When there is a warranty issue
Customers can come into any of our PB Tech stores and our service department will help you to book a service job. We will contact Provident Insurance on your behalf, if a claim needs to be made.
How many claims can you make over the life of the policy?
Unlimited repair claims and 3 replacement claims. Up to the valued insured which is the purchase price.
If you sell your device, does the insurance transfer to the new owner?
Provident Insurance will need to approve the transfer in writing. Contact PB Tech to learn more.
What happens if your device has been stolen?
You will need to provide Provident Insurance with a copy of a police report.
More information
1. Insurance Terms and Conditions Document
2. Guide to Taking care of your laptop or tablet
3. Provident Insurance Claim Contact Details form
