Help & Support

Get your delivery within 3 hours or less, with live tracking from Uber.

There are few rules and limits with Uber deliveries, please see below.

How it works:

1. Order online (pbtech.co.nz), select Uber Delivery in checkout
2. Pay and complete order
3. Uber will text you a tracking link once a driver has been dispatched
4. Meet the Uber driver at your door on arrival
5. You may be asked for a PIN code to accept delivery

PIN code required on arrival

For orders above $250, you will need to provide the Uber delivery person with the last 4 digits of the phone number entered in checkout.

Uber Delivery must be chosen in checkout

Make sure to select the correct Uber Delivery method in Checkout, if available. 

Do not book your own Uber

We are not setup to hand-over your order if you book your own Uber. There are ID and security requirements that un-authorised Uber drivers do not meet.

Other conditions for Uber Delivery

There are some rules and requirements to get your order delivered with Uber. The option may not show in checkout if your order doesn't meet requirements.

Maximum order value

$1,000 is the max amount you can order. This is excluding surcharges and delivery fees, but including GST.

Location requirements

• Within 15km driving distance of a PB Tech store
• Delivery address must be entered from auto-suggest in checkout
  The auto-suggested address appears as you start typing in the address field. This is because the address and postcode are valid for Uber to accept the order.

In-stock items only

Products in the order must be all in stock to make Uber Delivery show up. No pre-orders, back-orders or custom made-products. 

Cut-off time

Order needs to be made on pbtech.co.nz before 3.00pm, with Uber Delivery selected in checkout.

No heavy or bulky items

Order must be a standard delivery item size, and not overweight. If an item in your order doesn't meet this Uber Delivery will be unavailable.

Restricted categories. 

Some products we don't delivery with Uber. Typically these are due to transport safety and security reasons.

Price to deliver

Cost of Uber Delivery will show in the pbtech.co.nz online checkout when you select Delivery > Uber Delivery.

Payment methods

You must use an 'instantly approved' payment type. Eg Credit Card, Online EFTPOS, POLI, Afterpay, Account Credit or Gift Card.

Evening Delivery - Tonight

With the NZ Post Express Tonight evening delivery service you can have your items delivered locally within Auckland, Hamilton, Wellington or Christchurch on the same day by ordering before 1pm (provided they are in stock at PB Tech). This service is convenient if you want your item delivered the same day at a convenient time. Limited amount of deliveries available each day, so be quick.

Delivery Method: Select the 'Evening Delivery' option on the Shipping page of the checkout.

Delivery Time: Items will be delivered between 6.00pm to 9.00pm the same evening as the order (excludes public holidays).

Cut-off time: Order needs to be made before 1:00pm at latest.

Weight Limit: Order must be under 25kg

Price: $12.25

Evening Deliveries are only available for Auckland, Hamilton, Wellington or Christchurch residential addresses displayed within the red areas below. Evening Deliveries are not available on Sunday for Auckland and weekends for Hamilton, Wellington or Christchurch and on public holidays.

• If you have chosen 'Bank Transfer' or 'Internet Banking (Pay with POLi) with ANZ Bank' as your payment option, there will be a delay of 1 working day.
• There will be delays in delivery if any items are not in stock at our Head Office or require to be specially ordered.

If our PB Tech Hamilton or Tauranga stores have your order in-stock and your order is being delivered to an address in the same city as the store with stock. If you place your order before 11am and select Same Day Delivery in the checkout, your order will be delivered by 5pm the same day. This service is convenient if you want your item delivered the same day at a convenient time.

Delivery Method: Select the 'Same Day Delivery' option on the Shipping page of the checkout.

Delivery Time: Items will be delivered before 5:00pm the same day as the order (excludes public holidays).

Cut-off time: Order needs to be made before 11:00am at latest.

Weight Limit: Order must be under 20kg

Price: calculated in the checkout based on the delivery address.

• If you have chosen 'Bank Transfer' or 'Internet Banking (Pay with POLi) with ANZ Bank' as your payment option, there will be a delay of 1 working day.
• Unavailable on weekends.