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MP3 & Media Player Repairs

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Please note: Under COVID-19 Level 1 restrictions, we are still able to accept drop-offs at our stores. We recommend pre-booking service jobs online as it's easier and faster. Service work may be delayed for 10-15 days due to the COVID-19 impact on the global supply chain. Thank you for your understanding.

PB Tech is an authorised service centre for some of the world's leading technology brands. Most PB Tech stores have a dedicated service centre where we can inspect, troubleshoot and in many cases repair media player devices. With over 25 years experience, you can trust PB to provide high quality technology repair and troubleshooting services. Learn more about our Media Player Device Repair service below.

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Issues We Fix

Below are just some of the common media player issues we fix. We recommend either bringing your media player into a PB Tech Store or request a quote online using the form below.

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Faulty Power Supply

Faulty power adapters, batteries and charging problems.

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Damaged Screens

Is your screen cracked or damaged? We can replace it.

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Remote Controls

We can fix or replace faulty or broken remote controls.

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Poor Performance

Is your smartphone running slow? We can give it a boost.

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Wi-Fi Problems

Does your smartphone have network or bluetooth problems?

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Virus Infections

Is your smartphone infected with viruses or malicious apps?

Easy 4 Step Repair Process

Bring the product into your nearest PB Tech Store or you can follow our easy 4 step repair process.

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Bring the product into your nearest PB Tech store or Request a quote online.

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Drop off at a PB Tech store, or ship using your preferred courier (courier charges apply).

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Receive updates on the repair job. We will let you know if there are any additional costs.

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Notify you when it is ready for pick up or send it via courier to you (courier charges apply).

Request a Quote

Brands We Repair

We repair media players from most brands including leading brands such as:

  • jabra logo
  • philips logo
  • sennheiser logo
  • panasonic logo

Service Centre Locations

Most PB Tech stores have a dedicated service centre where we can inspect, troubleshoot and in many cases repair a variety of technology devices.

Our main service centre is located at 587 Great South Road, Manukau, Auckland and if a device cannot be repaired at one of our stores it is sent here for processing and repair.

View Service Centre Locations


Our 5 Star Guarantee

At PB Tech we take pride in delivering professional technology repair services of the highest calibre. If you entrust us with your device to repair we promise to:

  •  Get the repair done right
  •  Respect your data and privacy
  •  Minimise your repair costs
  •  Return the unit as fast as possible
  •  Respect your equipment

Request a Quote

If you would like to receive a free quote please fill out the form below or call our Service department on 09 526 9200 Extension 3.

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