Device and end-user management are often a headache for internal IT teams, draining valuable time and resources that could be used to further business outcomes.
Tier One of our DaaS solution offers our most effective pre and post-life cycle services, allowing you to retain your critical IT operations internally.
At Tier Two, the toolset provided will empower your business with better visibility and control of your own environment, and Tier Three is a fully managed service allowing your team to focus on strategy and maximising productivity.
Whatever level of asset management support you need, our DaaS experts can work with your IT team to design a solution that works for you.
Our dedicated business specialists have worked closely with businesses of all sizes in New Zealand. Find out more about our DaaS solution with our resources and our customer success stories:
|Hardware Warranty Support|
|Asset Management Portal|
|Physical and BIOS Asset Tagging|
|Certified Data Cleansing|
|Environmental Sustainability Programme|
|PB Tech 'Order to Desk' Deployment|
|Remote Domain Join|
|Ticket Management Portal|
|Inventory Reporting (Hardware)|
|Windows Patch Notifications|
|Remote Hardware Support|
|Customer 'Evangelist' - SLA Delivery and Reporting|
|Service Desk Single Point of Contact|
|Telephony Response SLAs|
|Response and Resolve SLAs|
|Level 1 Remote Support for End Users and Devices|
|Level 2 Remote Support for End Users and Devices|
|Service Request Fulfilment and Incident Resolution|
|Third Party Ticket Management (i.e. for application issues or hardware failures)|
|Service Delivery Management|
|Onsite Warranty/Forward Replacement|
*Pricing displayed based on a 3-year contract period.
PB Tech’s Second Life Sustainability Programme takes technology reaching the end of its initial lifecycle and reconditions it so it works like new and has a second life.
If your business or school has devices that are near the end of their current life cycle, consider contributing it to our Second Life Sustainability Programme. PB Tech will buy old devices that you no longer need, and double their utility to the New Zealand economy through guaranteed re-deployment of I.T. devices.
If your devices aren't fit to be re-conditioned and reused, we can safely dispose of them for you in a sustainable way.
Organisations taking part in our Second Life Sustainability Programme can be identified by our Sustainable IT certification.
Our secure data erasure service will permanently erase the data of your DaaS devices at the end of the three-year agreement to ensure your business-critical information remains protected.
The data erasure software has been tested, certified, approved, and recommended by more than 15 governing bodies around the world and is able to erase data to a standard that complies with more than 25 data security and privacy standards.
Tamper-proof reports can satisfy the most stringent security and regulatory requirements and help companies fulfil their responsibility to protect and safely dispose of sensitive client data.
"Sky broadcasts and streams sport, news, documentaries and entertainment to hundreds of thousands of customers around New Zealand 24 hours a day. The Sky team needs up-to-date, high performing and secure equipment to ensure uninterrupted service in all parts of the organisation.
In using PB Tech’s DaaS service, Sky has access to the latest devices without incurring capital cost and enjoys a high degree of service at a very good value. The Sky team applauds the support from PB Tech during the challenges of Covid-19, where their service delivery was exemplary, enabling hundreds of Sky crew members to work from home, all while protecting data integrity."
- Sky NZ Director of Technology Prabhu Singh
If you have any questions about PB Tech's DaaS services, our business specialists can help. Please answer a few questions so we can understand your organisation and create an agreement that best meets your business' needs.