- Computers & Tablets
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PB Pros are proud to partner with Redline Technology Group to bring our valued commercial customers end-to-end I.T. solutions for their business.
Why struggle with installations and complicated setups when PB now offers an end-to-end I.T. solution that takes not only the hassle out of purchasing your business I.T. but also installing and supporting it.
We enjoy strong partnerships with vendors such as HP, Lenovo, Microsoft, Dell, Citrix, Cisco, Juniper, Polycom, Jabra, Storage Craft, Fortinet, Veeam just to name a few. With our product expertise, we can bring about the best and most suitable solutions and pricing to your requirements.
Support & Services Offered
The latest hardware, software, & subscriptions.
We set up and install your technology.
We'll protect and back up your devices.
Repairs & maintenance for when things go wrong.
Desktop & Laptop
(e.g. Printer, NAS, Scanner, Fax, UPS)
(per physical or virtual device)
Audio Visual Design and Installation
Phones & Tablets
(Web, Cloud, Internet, Cabling etc.)
Our I.T. Support Service is Nationwide!
How it Works
Purchase carry-over credits billed monthly for 12 months. You can cash these in at any time - so if you need to use 10 months' worth of credits in 2 months, you can easily do so.
A safe bet! Credits are valid for 12 months and can be used whenever your business needs them.
Note sure how many credits you need? We can offer free quotes and advise you on the amount you need. Contact Redline at email@example.com or speak to your PB Tech Account Manager.
Terms & Conditions
1. Onsite service has a minimum 1 credit charge and then is charged in 0.25 credit increments (per 15 minutes). Remote service is charged in 0.25 credit (15 minute) increments. Emergency onsite service within 6 hours incurs a one-off call out fee of $100.00 plus GST.
2. Premium Software Agent - Server includes the basic agent services plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing: 2 servers = 1 credit.
3. Premium Software Agent - Desktop, includes all elements of Basic Software Agent plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing 10 desktops = 1 credit.
4. Basic Software agent - Desktop includes; quick remote access for technicians to the device; and quick access for users to support channels from Redline.
5. The Tech Zone is a 30km radius around our tech locations and stores. Outside of the Tech Zone, travel is charged at 1 credit per hour or part thereof.
6. Credits have a 12 month life at which point they expire.
Further Terms and conditions apply. See your account manager for details.
Get in touch
If you have any questions about PB Tech Onsite Support services, please fill out the contact form below or call our Business team on (09) 571 8339.