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    Christmas Delivery Timeframes

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    Posted in Company Announcements on 10/12/2018

    Christmas delivery cut-off dates

    Christmas is almost here! Place your online order on or before these dates to ensure delivery before the 25th December 2018*:

    North Island

    Standard with Saturday Delivery: 10am - Saturday 22nd December
    Standard: 10am - Saturday 22nd December
    Rural delivery: 2pm - Wednesday 19th December
    Bulk delivery (over-sized items or items heavier than 24 KG): 2pm - Monday 17th December

    South Island

    Standard with Saturday Delivery: 2pm - Wednesday 19th December
    Standard: 2pm - Wednesday 19th December
    Overnight: 10am - Saturday 22nd December
    Rural delivery: 2pm - Friday 14th December 
    Bulk delivery (over-sized items or items heavier than 24 KG): 2pm - Wednesday 12th December

    *Products must be in stock at PB Tech Head Office (Web) to ensure delivery by this date. Please note that paying by bank transfer / direct credit or most finance options will delay the processing of your order. Please ensure you pay by credit card, POLi, Q EFTPOS or Farmers Card to ensure speedy processing and delivery of your order by the dates above. Please note if paying by credit card for the first time and a fraud check is requested, you'll need to immediately complete this check to ensure the promised delivery time-frame is met.

    Deliveries between 24th December and 2nd January

    Please expect delays of between 2 and 5 working days for delivery of orders placed between 24th December 2018 and 2nd January 2019. These extra days for delivery are in addition to the estimated delivery dates indicated on the product pages or in the checkout of this site.

     

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    Customer Testimonials - See More
    "Tremendous service we received on a busy Saturday at your Wellington store! Mark the Manager and Simon your engineer sorted out a tricky hardware repair on the spot within minutes. You guys are fantastic. Thank you!"
    That - 21/12/2018
    "Hi guys This shop is really helpfull and they are excellent in service and products. I highly recommend PB Tech at Henderson for buying their products as they are number one. I have been here twice and I will come back in the future when I update a new computer. Thank you for reading. Ngaire Percival."
    ngaire - 17/12/2018
    "Big thanks to Damien in the PC section at Wairau PB tech, someone that knew about the parts and was more than happy to take a look at our build list and price match where possible. Top marks! A+++"
    Jordan - 16/12/2018
    "A very big thank-you to the young man at PB Tech's call centre who spent a long time working out with me the best and cheapest technical upgrade to my computers when I found that they could not handle a new program. His own technical knowledge was excellent, but whenever he needed more input, or double-checking, from his supervisor he put me on hold for a short time and got it. In short, he went out of his way to make sure that I had quality information on which I could rely in absolute confidence. And, even better, it was a future-proof solution. I ordered the part (a graphics card), it arrived the next day, it was exactly right, and was soon fitted. Brilliant! If we got service of such excellence everywhere (especially in the government), New Zealand would be a far better place. Take a bow, PB Tech!"
    Nobilangelo - 14/12/2018
    "I just want to let you know of our most recent experience at PB Technology last Sunday mid afternoon. We were looking to upgrade an Ipad mini and we received excellent service from a sales team member who listened to what we were thinking, questioned to clarify our thoughts and then made some helpful suggestions while showing us our possibilities. Ben was patient and explained carefully. He made recommendations and outlined the advantages of each. We appreciate his style and his manner and we left with our purchase feeling quite satisfied. We shop with you when we need new technology and have always found helpful and willing staff. Clearly your employee choices and your training programmes are very successful. Kind regards Kathy"
    Kathy - 01/12/2018
    "Big thank you to Taylor Coster at the Christchurch branch in Hornby for showing great customer service and helping me with my refund and purchase. 10/10."
    Alex - 30/11/2018
    "I would like to give a huge thank you to Ella Kim at the Main Sth Rd branch in Christchurch. My web order could not be located and she continued about her business with a professional and unflustered manner. The warehouse staff failed to turn up at her request. Ella eventually went away and picked another order for me. Great asset to your team"
    Jarl - 23/11/2018
    "I would like to thanks the great service from Andy Liu at North Shore branches. I bought a 55" Philip TV and used for 2 weeks but found with firmware problem which appeared with freeze browser page and even required to force shut down the TV. However, to start with their solution was to wait for Philip firmware update but may be a week, a month or even a few months. I really frustrated with this solution as there are no timeframe for repair. Andy from North Shore not only explained the problem to me but also provide solution and I end up spent extra 60% money to change to LG. This LG TV is a lot better and thanks Andy's advise and help."
    Stella - 22/11/2018
    "Very good customer service"
    Simran - 19/11/2018
    "I’d like to thank Rex for his service today, I don’t usually write feedback but was super impressed with his knowledge and how helpful he was. Enjoyed chatting with him and really appreciated him helping me understand more about the computer I am building. Thank you!"
    James - 19/11/2018
    ""Tyler from PB Chch. So grateful. Tyler is a great role model for technical support service provider. He made huge difference to my stressful situation."
    Duc - 13/11/2018
    "Re: Ben Mingham, Hornby PBTech Yesterday I had a fantastic experience at the Hornby PBTech and I want you to know about it. I went to the Hornby store yesterday afternoon, Saturday 10 November. I needed a power bank and I was directed to Ben. I'm a middle aged woman, definitely tech savvy, but often I find young men (and woman) condescending and sometimes not particularly interested or knowledgeable about what they're selling.. Ben was great. He answered my questions, engaged well with me, and helped me pick what would meet my needs. Because of his manner and knowledge I decided to mention to him a phone issue I'd noticed that day. I said that I thought the battery no longer held its charge and while I wasn't going to replace it yet, I'd appreciate his advice. We talked about what I use my phone for and he said that he thought my phone issue might be hardware rather than battery. I offered to show it to him and I'm grateful that I did. The screen was bulging on one side and the phone felt hot. I was shocked and Ben calmly explained what could happen and how dangerous my phone was. I made the decision to replace my phone then and there, and to forget about a power bank for now. As we worked through my 2degrees contract Ben answered my questions and offered to help clone from my old phone to the new one. It wasn't successful in the time available in store but Ben and Joseph both suggested ways I could safely download the files on my phone at home. If that wasn't successful I knew that I could turn up at 10am today and let the tech guys do it for me. I was so impressed with Ben I asked him if there was anyway I could provide feedback. I have no doubt that because of his manner and expertise I've avoided a fire and burns. I'd been on a navigation course all day using a compass and phone app. I would have come home and just charged the phone and ignored it for the evening thinking that it was just getting old and the battery is tired. Nothing was a problem, he was incredibly helpful, and I think I've been able to get most of what I wanted off my old phone and onto the new one. Ben has wonderful people skills to go with his technical ones. Thanks so much Ben."
    Heather - 13/11/2018
    "I was in your store today with my Mum to return a Laptop I had bought a few weeks ago and received great customer service from one of your employees Damon Wang(Chch). He helped us for about half an hour, and was very friendly and patient with us. He also gave us good insight on which laptop we should buy and when, hence why I am commending him for helping us so much."
    Oliver - 13/11/2018
    "The workers there are amazing always checking up on you to see how’s everything going and they know what they are talking about great communication skills it’s feels welcome and amazing discounts !"
    sheng - 12/11/2018
    "The workers are engaged and helpful lovely people they do listen to your wantd"
    kate - 31/10/2018
    "Awesome customer service and ultra fast delivery! Highly reccomend! I will definitely shop here again..many thanks for the tablet :-)"
    Juanita - 27/10/2018
    "Great website and amazing service. Will shop here again"
    Eileen - 25/10/2018
    "Got a laptop in Tauranga today, and we had Toby deal with us. I was getting a laptop for my Mum and he was extremely helpful, which was awesome after my terrible experience with a competitor the week before. Dropped off a Kinder Surprise to him in appreciation for his assistance."
    Vicky - 13/10/2018
    "Lim at Hamilton PB Tech is so nice she tells me jokes and serves the customers good thanks Lim for being the best"
    Jim - 04/10/2018
    "Tyler from PB Chch. So grateful. Tyler is a great role model for technical support service provider. He made huge difference to my stressful situation. His efforts changed it to relief with appreciations. He led through to solved problems by listening and understanding with patient and well mannered response. Also he provided great suggestion with his excellent knowledge of products. Well explained very professional. Very lucky to have Tyler in your PB team. Massive Thank you for fantastic supports experience. Thank you!"
    Naemi - 02/10/2018