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Shipping and pick-up during the Alert Level 3/4 Restrictions

Posted in Company Announcements (updated on 07/9/2021)

company announcements

Important courier notice: All couriers are now conducting contactless deliveries however with the current high volumes there is potential for delays. In light of this, PB Tech is recommending customers outside of Auckland who live near a PB Tech store use Click & Collect (or shop in-store from Wednesday 8th September). Some parcel redirection services are unavailable so it VERY important you enter the correct address in the checkout and avoid business addresses not open during the lockdown to avoid adding further delays.
 

Click & Collect Options

From Wednesday 1st September Click & Collect will be available at PB Tech stores outside of Auckland. Click & Collect will be unavailable at PB Tech stores within Auckland.

 

Delivery Options

PB Tech is currently providing contactless delivery of goods direct to our customers' throughout New Zealand. 

Contactless Delivery

PB Tech’s main delivery service providers, New Zealand Post and Mainfreight are offering contactless delivery services for all online orders.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price.

From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery, which involves collecting a name rather than a signature (at a safe distance).

In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a person to receive the goods and give a name. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

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