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Posted in News on 19/3/2024
PRODUCT SAFETY RECALL
Momax iPower 20,000mAh
Fast Charging PD Power Bank
Model and Manufacturer Code: IP78D
PB Tech Product Code: BAPMOX00016
Sold by PB Technologies Limited between August 2023 and March 2024
Defect: In a number of BAPMOX00016 units, it has been identified that the batteries may expand. This condition indicates a fault in the battery component of the product.
Hazard: The expanded batteries can pose safety risks, including overheating, potential fire hazards, and risk of injury from battery rupture. This situation compromises the safety of users and their property.
What to do: If you own a BAPMOX00016 unit, please stop using it immediately and disconnect it from any power sources.
If you have a proof of purchase - dispose of it at a nearby e-waste facility or bring it in to your nearest PB Tech store for disposal then contact our customer service team to arrange a credit.
If you don’t have a proof of purchase – please contact our customer service team for advice on next steps.
DO NOT THROW THE UNIT INTO HOUSEHOLD RUBBISH OR USE A COURIER TO RETURN TO PB TECH.
Contact details: