Departments
Six easy payments of $171.49 per week*
Laybuy lets you spread the cost of your purchase over 6, interest-free, weekly payments.
Click the button below or select Laybuy as your payment method during the checkout process.
If you do not have a Laybuy account you will be able to create one at checkout.
*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about Laybuy
Finance from $nan per week, 24 months interest free - 24 months to pay available*
Get what you want at a price you can afford. Choose a finance term below to see the weekly repayment amount and apply online during checkout or in-store.
Choose a Finance Term
*Repayments shown above are indicitive only and may vary. Ts and Cs and lending criteria apply.
Learn more about Finance Now
24 months interest FREE available*
Q Card / Mastercard is your perfect shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays.
Learn more about Q Mastercard, apply online for one now, or email finance@pbtech.co.nz to chat with our finance team.
*Ts and Cs and lending criteria apply.
Learn more about Q Card
"Perfect for vlogging!"
"I have comparing G7 mark 2 with M50 and finally decide to get this one, good as expected."
"good service from staff"
- 24.1MP APS-C CMOS Sensor
- DIGIC 8 Image Processor
- 2.36m-Dot OLED Electronic Viewfinder
- 3.0" 1.04m-Dot Vari-Angle Touchscreen
- UHD 4K and HD 720p120 Video Recording
- Built-In Wi-Fi with NFC, Bluetooth
- Dual Pixel CMOS AF
- Extended ISO 51200, 10 fps Shooting
- Combination 5-Axis Image Stabilization
- EF-M 15-45mm f/3.5-6.3 IS STM Lens
Comprising a versatile feature-set to suit both stills and video applications, the black EOS M50 Mirrorless Digital Camera from Canon separates itself from the pack with UHD 4K video recording, a high-resolution electronic viewfinder, and improved Dual Pixel CMOS AF with Eye Detection AF. Utilizing a 24.1MP APS-C CMOS sensor and DIGIC 8 image processor, improved Auto Lighting Optimizer helps to ensure clean image quality with low noise, along with top 10 fps shooting rate and a native sensitivity range of ISO 100-25600, which can be extended to ISO 51200 for working in low-light conditions. The sensor and processor combination also enables UHD 4K video recording at 23.98 fps, along with Full HD 1080p60 and HD 720p120 for slow motion capture. The sensor's design also facilitates Dual Pixel CMOS AF, which uses phase-detection autofocus for quick, accurate, and smooth performance to suit both stills and video use. Additionally, Combination IS 5-axis image stabilization also helps to realize steady, shake-free recording by minimizing the appearance of camera shake.
Complementing the imaging attributes, the EOS M50 also incorporates a 2.36m-dot OLED electronic viewfinder and a 3.0" touchscreen LCD for intuitive control. The screen's vari-angle design permits working from high and low working angles and its touchscreen interface allows working with Touch and Drag AF for easier manipulation of the AF area. Additionally, built-in Wi-Fi with NFC is available for quick and convenient pairing with a smartphone or tablet for wireless image sharing, and Bluetooth is also featured for image sharing to and remote camera control from a mobile device.
24.1MP APS-C CMOS Sensor and DIGIC 8 Image Processor
Both a 24.1MP APS-C CMOS sensor and DIGIC 8 image processor are used to deliver high sensitivity and fast camera performance to suit both stills and video applications. A flexible ISO 100-25600 range, with an expandable ISO 51200 setting, suits working in a variety of lighting conditions, and the processing capabilities minimize noise and afford Auto Lighting Optimizer for notable clarity in various shooting situations. UHD 4K video recording is also supported at 23.98 fps, along with Full HD 1080p60 and HD 720p120 settings for slow motion recording. Additionally, the processor affords a 10 fps continuous shooting rate, fast camera startup time, and short interval times between each frame for a more intuitive and efficient shooting process.
Dual Pixel CMOS AF
Dual Pixel CMOS AF offers smooth and fast focusing performance in a similar manner to how a camcorder acquires focus. This system integrates two separate photodiodes within each pixel to provide a broad and dense network of phase-detection gathering elements across a majority of the image sensor to reduce focus hunting for faster, more direct control of focus placement. When working with still imagery, this focusing system works to acquire focus quickly and accurately, making it ideally suited to shooting and tracking moving subjects so that critical focus is attained with each shot. Eye Detection AF can also be used for portraiture, and helps to prioritize focus on a subject's eye for ensured sharpness.
When shooting video, a Movie Servo AF mode offers smooth and natural focusing when changing from different subjects or different distances within the scene, as well as the ability to specify tracking sensitivity, AF speed, and Face Tracking priority. Benefited by the Touch AF system, rack focus is possible simply by touching elements within the scene on the touchscreen in order to change focus in an intuitive manner. Subject tracking in movies is also heightened due to the Dual Pixel CMOS AF system's ability to recognize subjects and maintain focus when working within changing or cluttered scenery.
Combination IS
Combination IS uses the built-in 5-axis digital image stabilization in conjunction with lens-based image stabilization systems to effectively minimize the appearance of camera shake for sharper handheld shooting. This benefits recording while walking or moving, and can also be used in conjunction with lenses featuring optical IS for more effective overall stabilization.
Body Design and Wireless Connectivity
Large 3.0" touchscreen LCD provides an intuitive method for controlling focusing points, navigating menus, and reviewing imagery. This screen also features a vari-angle to better enable working from high and low angles.
Integrated 2.36m-dot OLED electronic viewfinder permits bright, clear eye-level monitoring and also permits working with Touch and Drag AF for manually moving the AF area while shooting with the EVF for more intuitive control.
Built-in Wi-Fi with NFC allows for easy wireless sharing of both photos and movies to a linked mobile device.
Bluetooth permits linking a smartphone or tablet for quick, automatic image sharing between devices as well as remote control capabilities.
Built-in pop-up flash provides additional illumination for working in low-light conditions. A hot shoe is also available for working with an optional external flash for greater control.
EF-M 15-45mm f/3.5-6.3 IS STM Lens
Included with the camera body is the versatile standard zoom EF-M 15-45mm f/3.5-6.3 IS STM lens, which provides a 24-72mm equivalent focal length range. Three aspherical elements help to control chromatic aberrations and distortions throughout the zoom range and an optimized lens placement works to reduce flare and ghosting. An Optical Image Stabilizer works to minimize the appearance of camera shake by up to 3.5 stops for sharper handheld shooting and an STM stepping motor provides fast, smooth, and near-silent autofocus performance.
Imaging
Lens Mount Canon EF-M
Camera Format APS-C (1.6x Crop Factor)
Pixels Actual: 25.8 Megapixel
Effective: 24.1 Megapixel
Max Resolution 24 MP: 6000 x 4000
Aspect Ratio 1:1, 3:2, 4:3, 16:9
Sensor Type / Size CMOS, 22.3 x 14.9 mm
File Formats Still Images: JPEG, RAW
Movies: MP4, MPEG-4 AVC/H.264
Audio: AAC LC
Bit Depth 14-Bit
Dust Reduction System Yes
Memory Card Type SD
SDHC
SDXC
AV Recording
Video Recording Yes, NTSC/PAL
Video Format 3840 x 2160p at 23.98 fps
1920 x 1080p at 59.94 fps60 Mb/s
1920 x 1080p at 23.98, 29.97 fps30 Mb/s
1280 x 720p at 120 fps52 Mb/s
1280 x 720p at 59.94 fps26 Mb/s
Aspect Ratio 16:9
Video Clip Length Up to 29 Min 59 Sec
Audio Recording Built-In Mic: With Video (Stereo)
Focus Control
Focus Type Auto & Manual
Focus Mode Continuous-Servo AF (C), Manual Focus (M), Single-servo AF (S)
Autofocus Points Contrast Detection: 143
Phase Detection: 99
Viewfinder/Display
Viewfinder Type Electronic
Viewfinder Size 0.39"
Viewfinder Pixel Count 2,360,000
Viewfinder Coverage 100%
Display Screen 3" Rear Touchscreen Swivel LCD (1,040,000)
Exposure Control
ISO Sensitivity Auto, 100-25600 (Extended Mode: 100-51200)
Shutter 30 - 1/4000 Second
Metering Method Center-Weighted Average Metering, Evaluative Metering, Partial Metering, Spot Metering
Exposure Modes Modes: Aperture Priority, Manual, Program, Shutter Priority
Metering Range: EV 0.0 - EV 20.0
Compensation: -3 EV to +3 EV (in 1/3 EV Steps)
White Balance Modes Auto, Cloudy, Color Temperature, Custom, Daylight, Flash, Fluorescent (White), Shade, Tungsten
Buffer/Continuous Shooting
Up to 10 fps at 24.2 MP for up to 10 Frames in Raw Format
Up to 10 fps at 24.2 MP for up to 33 Frames in JPEG Format
Up to 4 fps at 24.2 MP for up to 15 Frames in Raw Format
Up to 4 fps at 24.2 MP for up to 1000 Frames in JPEG Format
Up to 7.4 fps at 24.2 MP for up to 47 Frames in JPEG Format
Flash
Built-in Flash Yes
Guide No. 16.4' (5 m) ISO100
Max Sync Speed 1 / 200 Second
Flash Compensation -2 EV to +2 EV (in 1/3 EV steps)
Dedicated Flash System eTTL
External Flash Connection Hot Shoe
Performance
Start-up Time 1 seconds
Self Timer 10 Seconds, 2 Seconds
Connectivity
1/8" Microphone, HDMI D (Micro), USB 2.0 Micro-B
Wi-Fi Capable Yes
Power
Battery 1 x LP-E12 Rechargeable Lithium-Ion Battery Pack, 7.2 VDC, 875 mAh
AC Power Adapter ACK-E12 (Optional)
Operating/Storage Temperature Operating
32 to 104°F (0 to 40°C)
Humidity: 0 - 85%
Physical
Dimensions (W x H x D) 4.6 x 3.5 x 2.3" / 116.3 x 88.1 x 58.7 mm
Weight 13.65 oz / 387 g with battery and memory card
Kit Lens
Focal Length 15 - 45mm
Comparable 35mm Focal Length: 24 - 72 mm
Aperture Maximum: f/3.5 - 6.3
Angle of View 84° 30' - 33° 40'
Minimum Focus Distance 9.84" (25 cm)
Elements/Groups 10 / 9
Autofocus Yes
Image Stabilization Yes
Filter Thread Front: 49 mm
Dimensions (DxL)
Approx. 2.40 x 1.75" (60.9 x 44.5 mm)
Weight
4.59 oz (130 g)
Manufacturer Part No: | M50KISB | Brand: | Canon | Product Type: | Mirrorless Camera |
UPC | - | Product Family: | EOS | Shipping Weight: | 1.108 kg |
PB Part No: | CAMCNP00050 | Product Model: | M50 | ||
Warranty: | 60 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
I got recommended this camera by one of PB Techs workers and I'm honestly so happy he recommended it as its such an amazing camera and I'm so stocked. I highly recommend this if you want a really quality camera for videography. I got recommended this camera by one of PB Techs workers and I'm honestly so happy he recommended it as its such an amazing camera and I'm so stocked. I highly recommend this if you want a really quality camera for videography.
An amazing amount of photographic scope in a mid-priced camera and all easy to access. Canon has a winner in this one. PB Tech (as ever) delivered safely and swiftly. Now getting used to using the lighter, smaller body (compared with my previous EOS 350 D). Loving it! An amazing amount of photographic scope in a mid-priced camera and all easy to access. Canon has a winner in this one. PB Tech (as ever) delivered safely and swiftly. Now getting used to using the lighter, smaller body (compared with my previous EOS 350 D). Loving it!
Perfect for vlogging! Perfect for vlogging!
I have comparing G7 mark 2 with M50 and finally decide to get this one, good as expected. I have comparing G7 mark 2 with M50 and finally decide to get this one, good as expected.
good service from staff good service from staff
Great deal with high quality of captured image. It also comes with 4k video support and built in WiFi which most of camera don't have at the given price. Great deal with high quality of captured image. It also comes with 4k video support and built in WiFi which most of camera don't have at the given price.
Takes amazing photos, great to remote control it with your smartphone/tablet. Small size easy to carry around, NFC and Bluetooth connectivity. Good for traveling, great videos too for beginners. Accessory wise, looked at other stores online since there's not much PBTech offer for that. Satisfied with my purchase overall thanks Takes amazing photos, great to remote control it with your smartphone/tablet. Small size easy to carry around, NFC and Bluetooth connectivity. Good for traveling, great videos too for beginners. Accessory wise, looked at other stores online since there's not much PBTech offer for that. Satisfied with my purchase overall thanks
- 24.1MP APS-C CMOS Sensor
- DIGIC 8 Image Processor
- 2.36m-Dot OLED Electronic Viewfinder
- 3.0" 1.04m-Dot Vari-Angle Touchscreen
- UHD 4K and HD 720p120 Video Recording
- Built-In Wi-Fi with NFC, Bluetooth
- Dual Pixel CMOS AF
- Extended ISO 51200, 10 fps Shooting
- Combination 5-Axis Image Stabilization
- EF-M 15-45mm f/3.5-6.3 IS STM Lens
Comprising a versatile feature-set to suit both stills and video applications, the black EOS M50 Mirrorless Digital Camera from Canon separates itself from the pack with UHD 4K video recording, a high-resolution electronic viewfinder, and improved Dual Pixel CMOS AF with Eye Detection AF. Utilizing a 24.1MP APS-C CMOS sensor and DIGIC 8 image processor, improved Auto Lighting Optimizer helps to ensure clean image quality with low noise, along with top 10 fps shooting rate and a native sensitivity range of ISO 100-25600, which can be extended to ISO 51200 for working in low-light conditions. The sensor and processor combination also enables UHD 4K video recording at 23.98 fps, along with Full HD 1080p60 and HD 720p120 for slow motion capture. The sensor's design also facilitates Dual Pixel CMOS AF, which uses phase-detection autofocus for quick, accurate, and smooth performance to suit both stills and video use. Additionally, Combination IS 5-axis image stabilization also helps to realize steady, shake-free recording by minimizing the appearance of camera shake.
Complementing the imaging attributes, the EOS M50 also incorporates a 2.36m-dot OLED electronic viewfinder and a 3.0" touchscreen LCD for intuitive control. The screen's vari-angle design permits working from high and low working angles and its touchscreen interface allows working with Touch and Drag AF for easier manipulation of the AF area. Additionally, built-in Wi-Fi with NFC is available for quick and convenient pairing with a smartphone or tablet for wireless image sharing, and Bluetooth is also featured for image sharing to and remote camera control from a mobile device.
24.1MP APS-C CMOS Sensor and DIGIC 8 Image Processor
Both a 24.1MP APS-C CMOS sensor and DIGIC 8 image processor are used to deliver high sensitivity and fast camera performance to suit both stills and video applications. A flexible ISO 100-25600 range, with an expandable ISO 51200 setting, suits working in a variety of lighting conditions, and the processing capabilities minimize noise and afford Auto Lighting Optimizer for notable clarity in various shooting situations. UHD 4K video recording is also supported at 23.98 fps, along with Full HD 1080p60 and HD 720p120 settings for slow motion recording. Additionally, the processor affords a 10 fps continuous shooting rate, fast camera startup time, and short interval times between each frame for a more intuitive and efficient shooting process.
Dual Pixel CMOS AF
Dual Pixel CMOS AF offers smooth and fast focusing performance in a similar manner to how a camcorder acquires focus. This system integrates two separate photodiodes within each pixel to provide a broad and dense network of phase-detection gathering elements across a majority of the image sensor to reduce focus hunting for faster, more direct control of focus placement. When working with still imagery, this focusing system works to acquire focus quickly and accurately, making it ideally suited to shooting and tracking moving subjects so that critical focus is attained with each shot. Eye Detection AF can also be used for portraiture, and helps to prioritize focus on a subject's eye for ensured sharpness.
When shooting video, a Movie Servo AF mode offers smooth and natural focusing when changing from different subjects or different distances within the scene, as well as the ability to specify tracking sensitivity, AF speed, and Face Tracking priority. Benefited by the Touch AF system, rack focus is possible simply by touching elements within the scene on the touchscreen in order to change focus in an intuitive manner. Subject tracking in movies is also heightened due to the Dual Pixel CMOS AF system's ability to recognize subjects and maintain focus when working within changing or cluttered scenery.
Combination IS
Combination IS uses the built-in 5-axis digital image stabilization in conjunction with lens-based image stabilization systems to effectively minimize the appearance of camera shake for sharper handheld shooting. This benefits recording while walking or moving, and can also be used in conjunction with lenses featuring optical IS for more effective overall stabilization.
Body Design and Wireless Connectivity
Large 3.0" touchscreen LCD provides an intuitive method for controlling focusing points, navigating menus, and reviewing imagery. This screen also features a vari-angle to better enable working from high and low angles.
Integrated 2.36m-dot OLED electronic viewfinder permits bright, clear eye-level monitoring and also permits working with Touch and Drag AF for manually moving the AF area while shooting with the EVF for more intuitive control.
Built-in Wi-Fi with NFC allows for easy wireless sharing of both photos and movies to a linked mobile device.
Bluetooth permits linking a smartphone or tablet for quick, automatic image sharing between devices as well as remote control capabilities.
Built-in pop-up flash provides additional illumination for working in low-light conditions. A hot shoe is also available for working with an optional external flash for greater control.
EF-M 15-45mm f/3.5-6.3 IS STM Lens
Included with the camera body is the versatile standard zoom EF-M 15-45mm f/3.5-6.3 IS STM lens, which provides a 24-72mm equivalent focal length range. Three aspherical elements help to control chromatic aberrations and distortions throughout the zoom range and an optimized lens placement works to reduce flare and ghosting. An Optical Image Stabilizer works to minimize the appearance of camera shake by up to 3.5 stops for sharper handheld shooting and an STM stepping motor provides fast, smooth, and near-silent autofocus performance.
Imaging
Lens Mount Canon EF-M
Camera Format APS-C (1.6x Crop Factor)
Pixels Actual: 25.8 Megapixel
Effective: 24.1 Megapixel
Max Resolution 24 MP: 6000 x 4000
Aspect Ratio 1:1, 3:2, 4:3, 16:9
Sensor Type / Size CMOS, 22.3 x 14.9 mm
File Formats Still Images: JPEG, RAW
Movies: MP4, MPEG-4 AVC/H.264
Audio: AAC LC
Bit Depth 14-Bit
Dust Reduction System Yes
Memory Card Type SD
SDHC
SDXC
AV Recording
Video Recording Yes, NTSC/PAL
Video Format 3840 x 2160p at 23.98 fps
1920 x 1080p at 59.94 fps60 Mb/s
1920 x 1080p at 23.98, 29.97 fps30 Mb/s
1280 x 720p at 120 fps52 Mb/s
1280 x 720p at 59.94 fps26 Mb/s
Aspect Ratio 16:9
Video Clip Length Up to 29 Min 59 Sec
Audio Recording Built-In Mic: With Video (Stereo)
Focus Control
Focus Type Auto & Manual
Focus Mode Continuous-Servo AF (C), Manual Focus (M), Single-servo AF (S)
Autofocus Points Contrast Detection: 143
Phase Detection: 99
Viewfinder/Display
Viewfinder Type Electronic
Viewfinder Size 0.39"
Viewfinder Pixel Count 2,360,000
Viewfinder Coverage 100%
Display Screen 3" Rear Touchscreen Swivel LCD (1,040,000)
Exposure Control
ISO Sensitivity Auto, 100-25600 (Extended Mode: 100-51200)
Shutter 30 - 1/4000 Second
Metering Method Center-Weighted Average Metering, Evaluative Metering, Partial Metering, Spot Metering
Exposure Modes Modes: Aperture Priority, Manual, Program, Shutter Priority
Metering Range: EV 0.0 - EV 20.0
Compensation: -3 EV to +3 EV (in 1/3 EV Steps)
White Balance Modes Auto, Cloudy, Color Temperature, Custom, Daylight, Flash, Fluorescent (White), Shade, Tungsten
Buffer/Continuous Shooting
Up to 10 fps at 24.2 MP for up to 10 Frames in Raw Format
Up to 10 fps at 24.2 MP for up to 33 Frames in JPEG Format
Up to 4 fps at 24.2 MP for up to 15 Frames in Raw Format
Up to 4 fps at 24.2 MP for up to 1000 Frames in JPEG Format
Up to 7.4 fps at 24.2 MP for up to 47 Frames in JPEG Format
Flash
Built-in Flash Yes
Guide No. 16.4' (5 m) ISO100
Max Sync Speed 1 / 200 Second
Flash Compensation -2 EV to +2 EV (in 1/3 EV steps)
Dedicated Flash System eTTL
External Flash Connection Hot Shoe
Performance
Start-up Time 1 seconds
Self Timer 10 Seconds, 2 Seconds
Connectivity
1/8" Microphone, HDMI D (Micro), USB 2.0 Micro-B
Wi-Fi Capable Yes
Power
Battery 1 x LP-E12 Rechargeable Lithium-Ion Battery Pack, 7.2 VDC, 875 mAh
AC Power Adapter ACK-E12 (Optional)
Operating/Storage Temperature Operating
32 to 104°F (0 to 40°C)
Humidity: 0 - 85%
Physical
Dimensions (W x H x D) 4.6 x 3.5 x 2.3" / 116.3 x 88.1 x 58.7 mm
Weight 13.65 oz / 387 g with battery and memory card
Kit Lens
Focal Length 15 - 45mm
Comparable 35mm Focal Length: 24 - 72 mm
Aperture Maximum: f/3.5 - 6.3
Angle of View 84° 30' - 33° 40'
Minimum Focus Distance 9.84" (25 cm)
Elements/Groups 10 / 9
Autofocus Yes
Image Stabilization Yes
Filter Thread Front: 49 mm
Dimensions (DxL)
Approx. 2.40 x 1.75" (60.9 x 44.5 mm)
Weight
4.59 oz (130 g)
"Saad Malik was extremely helpful. ..."
"For an entire PC's worth of hardware, they processed it and had it arive at my place within two..."
"I really love this store. On my first purchased I really satisfied the items. Each items posted..."
"I’d like to share feedback of Yvonne Wang at PBTech North Shore branch. I’ve been lucky enough..."
"Visited city Central branch and was helped by Eric, He was enthusiastic about computer hardware..."
"I bought a Linksys velop mesh tri band extender system after a great consultation with Helia...."
"Thanks for the quick service :) always reliable work from the folk at Pbtech!"
Copyright © PB Technologies Ltd All rights reserved. 587 Great South Road, Manukau, Auckland, New Zealand
PB Technologies Ltd is not responsible for typographical errors. All prices and specifications are subject to change without notice.
The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.