I bought the Mi to commute. It's an extremely well built, but underpowered for a heavier adult like myself, so if your over 80kg i would look for something with at least a 800 - 1000W motor. It's 100KG rating is a bit optimistic. It noticeably slows down in head winds and will struggle even on slight inclines. The lack of suspension makes it a hard ride. This scooter nonetheless has brought a big smile on my face and changed my view on eScooters. I bought the Mi to commute. It's an extremely well built, but underpowered for a heavier adult like myself, so if your over 80kg i would look for something with at least a 800 - 1000W motor. It's 100KG rating is a bit optimistic. It noticeably slows down in head winds and will struggle even on slight inclines. The lack of suspension makes it a hard ride. This scooter nonetheless has brought a big smile on my face and changed my view on eScooters.

After three weeks I can say this scooter seems well made ..BUT...its gutless up hills ...in fact with 89kg on it (my weight) it barely goes up a small angle incline and on anything uphill up from 10-15 degrees then forget it you are walking up or at least I am and thats when its fully charged. That said on the flat it whizzes around a about adult running speed and I keep wishing in the total absence of pedestrians I wished that it would go bit faster but my biggest wish however remains....that a bigger POWERED motor model will be made. I think I should have go an e-bike... After three weeks I can say this scooter seems well made ..BUT...its gutless up hills ...in fact with 89kg on it (my weight) it barely goes up a small angle incline and on anything uphill up from 10-15 degrees then forget it you are walking up or at least I am and thats when its fully charged. That said on the flat it whizzes around a about adult running speed and I keep wishing in the total absence of pedestrians I wished that it would go bit faster but my biggest wish however remains....that a bigger POWERED motor model will be made. I think I should have go an e-bike...

Glad i purchased the scooter. I live in central Auckland suburbs and use it to commute to work in Britomart each day.
I find that the scooter is powerful on full battery, but the power decreases as the battery does. Going up hills is easier on a full battery, if it is low you will need to push off or walk it up.
The 30 km range is a little misleading, I don't think that is achievable (at least in Auckland where there are hills everywhere).
I took the scooter for a ride on full charge (4 bars) from Grey Lynn to Wynyard Quarter and around the city, then back to Grey Lynn by going up Anzac Ave and along K road - the battery was on 1 bar whe...view more Glad i purchased the scooter. I live in central Auckland suburbs and use it to commute to work in Britomart each day.
I find that the scooter is powerful on full battery, but the power decreases as the battery does. Going up hills is easier on a full battery, if it is low you will need to push off or walk it up.
The 30 km range is a little misleading, I don't think that is achievable (at least in Auckland where there are hills everywhere).
I took the scooter for a ride on full charge (4 bars) from Grey Lynn to Wynyard Quarter and around the city, then back to Grey Lynn by going up Anzac Ave and along K road - the battery was on 1 bar when i returned home. A reasonable amount of charge for a ride around the city.
The app is a little underwhelming, i think they can do better with that. Hopefully this develops more in the future.
Definitely a fun and quick way to get around the city during summer, I'll return to using public transport when it rains.
If you use limes often you will find these scooters are much better and easier to use!

Lasted all of 6 weeks and a nut & bolt came loose and dropped out. PB Tech were unwilling to assist. Lasted all of 6 weeks and a nut & bolt came loose and dropped out. PB Tech were unwilling to assist.

With the Xiaomi M365, it is really good in terms of what it can do. I use it on my commute to get from my house to the local university shuttle and vice versa. Cruise control is a feature that is overlooked in electric scooters which I really enjoy. Now for the bad part, the tires. The tires are really complicated for the common user to replace, and it requires a lot of strength and patience to do so. However, the best way to prevent flats in your tire would buy some Slime from Repco or Supercheap Auto or any bike store to help prevent flats and punctures on your tire With the Xiaomi M365, it is really good in terms of what it can do. I use it on my commute to get from my house to the local university shuttle and vice versa. Cruise control is a feature that is overlooked in electric scooters which I really enjoy. Now for the bad part, the tires. The tires are really complicated for the common user to replace, and it requires a lot of strength and patience to do so. However, the best way to prevent flats in your tire would buy some Slime from Repco or Supercheap Auto or any bike store to help prevent flats and punctures on your tire

So happy with my new Xiaomi Mi scooter. No more waiting for buses too full to stop or long waits at the bus stop. I enjoy the freedom that the Xiaomi allows me, it is lovely to get to work feeling refreshed & relaxed ready for the working day. A great way to chill after work as well. So happy with my new Xiaomi Mi scooter. No more waiting for buses too full to stop or long waits at the bus stop. I enjoy the freedom that the Xiaomi allows me, it is lovely to get to work feeling refreshed & relaxed ready for the working day. A great way to chill after work as well.

I have had other faster scooters (zero 10 and zero10x) which were more comfortable but also 4 times the price of the Xiaomi. With the xiaomi it feels safer than my previous scooters and is still fast enough to be fun and doesn’t take to long to get where you’re going. If you’re over 80kg you won’t get optimal performance or range out of this scooter (you can only expect so much from the 250w motor and 7.8ah battery)

Some tips I have for other Xiaomi M365 owners are:

1. I would highly recommend you install a 3D printed part or a small plastic piece to cover the rear brake light wire otherwise the rear guard will vibrate over bum...view more I have had other faster scooters (zero 10 and zero10x) which were more comfortable but also 4 times the price of the Xiaomi. With the xiaomi it feels safer than my previous scooters and is still fast enough to be fun and doesn’t take to long to get where you’re going. If you’re over 80kg you won’t get optimal performance or range out of this scooter (you can only expect so much from the 250w motor and 7.8ah battery)

Some tips I have for other Xiaomi M365 owners are:

1. I would highly recommend you install a 3D printed part or a small plastic piece to cover the rear brake light wire otherwise the rear guard will vibrate over bumps causing the cable to rub on the tyre and the light will stop working.

2. The folding mechanism is weak and will get some play in it after a while and can break while riding. I would recommend ordering steel bolts and front latch from AliExpress as the standard parts are aluminium and aren’t very durable.

3. Check all bolts are tight and check tyre pressure regularly. Due to vibration bolts can loosen. I run the tyres at 55psi, In my experience i find you’re less likely to get a puncture with this pressure.

I have owned a lot of different electric scooters and they all have some sort of design flaw that needs addressing. They’re not perfect and you won’t find a single one that is. As long as you keep maintenance up and replace the weak parts the Xiaomi will last a very long time and it is a fantastic scooter for commuting.

Awesome product - Unfortunately the service at wellington store is not the greatest - We dealt with Harry he is not customer friendly at all , he thought talking to his work colleagues was more important than serving customers and was not interested at all a complete muppet - Thank goodness you have Ryan working there he sorted everything out - Apart from that good product. Cheers - 5 Stars for the product - 2.5 for the service Awesome product - Unfortunately the service at wellington store is not the greatest - We dealt with Harry he is not customer friendly at all , he thought talking to his work colleagues was more important than serving customers and was not interested at all a complete muppet - Thank goodness you have Ryan working there he sorted everything out - Apart from that good product. Cheers - 5 Stars for the product - 2.5 for the service

A quality problem occurred for the first time using- back wheel noise, brake system adjusting issue. A quality problem occurred for the first time using- back wheel noise, brake system adjusting issue.

Great scooters but has a few common issues

The back tail light wears out due to the mud guards flexing. Basically the Tyre rubs on wire

The latch can be a bit temperamental and squeak where it folds

The charging port cover Jack can be hard to push in. Great scooters but has a few common issues

The back tail light wears out due to the mud guards flexing. Basically the Tyre rubs on wire

The latch can be a bit temperamental and squeak where it folds

The charging port cover Jack can be hard to push in.

Have had this scooter for the last month, super fun to ride and nothing wrong with the actual electronic components with - regenerative breaking, cruise control and throttle are always very responsive and wheels deal very well with urban pavement terrain.

However, about 2ks into riding it on pavement, one of the hinge components malfunctioned and the locking mechanism stalled and was not able to fold the scooter because one of the small screws had slipped out - went in for repair once, and rode it only about 200m until it occured again. It is currently at the retailer to be repaired again.

I am hoping that the repair this time will hol...view more Have had this scooter for the last month, super fun to ride and nothing wrong with the actual electronic components with - regenerative breaking, cruise control and throttle are always very responsive and wheels deal very well with urban pavement terrain.

However, about 2ks into riding it on pavement, one of the hinge components malfunctioned and the locking mechanism stalled and was not able to fold the scooter because one of the small screws had slipped out - went in for repair once, and rode it only about 200m until it occured again. It is currently at the retailer to be repaired again.

I am hoping that the repair this time will hold, if not, I hope the retailer will exchange it as I haven't seen this problem online during my research, so it seems to be a one off thing. It is a small DIY fix but I cannot be fixing the scooter while I am out and about with it in order to fold it EVERY ride and risk it being stuck and not being able to ride it home etc.

Still love it though and would definitely buy it again, just hoping I will be luckier.

OK scooter but if you have to change the tire you are in for a real unpleasant experience. OK scooter but if you have to change the tire you are in for a real unpleasant experience.