The good:
- It's easy to ride, great height for taller people (I'm 6'1, 82kg) and can definitely haul along on straight roads
- Relatively easy to carry on short distances folded down, i can carry it about 100m into my office without too much hassle
- The HUD is a good advantage over the regular M365 with no display.
- Battery life is pretty good, I get 10km round trip to work on about 20-25% with some mild-medium gradient hills - about 10% mostly flat/down to work, and about 15% uphill going home.
- Range is decent if you stick to Eco or Drive, but you will need Sports on if you need to tackle anything other than mostly flat terrain...view more The good:
- It's easy to ride, great height for taller people (I'm 6'1, 82kg) and can definitely haul along on straight roads
- Relatively easy to carry on short distances folded down, i can carry it about 100m into my office without too much hassle
- The HUD is a good advantage over the regular M365 with no display.
- Battery life is pretty good, I get 10km round trip to work on about 20-25% with some mild-medium gradient hills - about 10% mostly flat/down to work, and about 15% uphill going home.
- Range is decent if you stick to Eco or Drive, but you will need Sports on if you need to tackle anything other than mostly flat terrain, as Auckland footpaths are mostly uneven
- Brakes are responsive and can be set to user preference in the app
- Cruise control is quite effective in maintaining battery levels
- More power and battery life/range than the M365 in my opinion

The bad
- No suspension means you feel most bumps, and on the average NZ road, there will be a lot. There is a solution for the front wheel with the Monorim V2 spring suspension kit you can get on Ebay for about $100 which is my next consideration.
- The air tyres do help with cushioning, but are highly prone to puncture and are an absolute nightmare to change if you aren't experienced. Tyre slime is an option, but nost so effective I found. Most bike or scooter shops charge anywhere form $50-$90 to change them over. I went to solid tyres after dealing with this - no more punctures but the trade off is a loss of battery and power on hills as the solids don't grasp as much - I would say I lost about 15-20% power/battery life overall which is noticeable as I'm having to kick it along up some hills I easily made before.

Overall, these are a great scooter and pretty well made for a mass-procuded item like this, though they aren't comprable to the higher spec stuff like Zero 9 or 10 which is about $4-500 more but with better handling and power/range. If you are doing commutes along flat surfaces most of the time, no problems!

If these came with rubber tyres and full suspension, they'd be hard to beat.

This is definitely worth the purchase since the latest revised 2019 model has fixed several issues from the original m365, like the increased torque & acceleration for greater hill inclines up to 20° degree angle, the folding mechanism joint (bolt & rattling issue) has been amended, an inclusion of the LCD screen (useful), slightly wider dimensions (great for more leg room), speed no longer slows down right after you dip below 60% battery life, thicker brake discs for greater braking power, bell has a slightly different chime-like sound, handle bar grip has a slightly updated texture feel, slightly brighter headlights and yeah both tyres are...view more This is definitely worth the purchase since the latest revised 2019 model has fixed several issues from the original m365, like the increased torque & acceleration for greater hill inclines up to 20° degree angle, the folding mechanism joint (bolt & rattling issue) has been amended, an inclusion of the LCD screen (useful), slightly wider dimensions (great for more leg room), speed no longer slows down right after you dip below 60% battery life, thicker brake discs for greater braking power, bell has a slightly different chime-like sound, handle bar grip has a slightly updated texture feel, slightly brighter headlights and yeah both tyres are still the same as the original hehe!

Fantastic scoot. Only let down by the buggy official app; recommend the unofficial m365tools & m365dash instead. Fantastic scoot. Only let down by the buggy official app; recommend the unofficial m365tools & m365dash instead.

We purchased these about 5 months ago. We use them to go to meetings etc for work as a greener option than driving and so we don't have to worry about parking. We have really enjoyed them. In not so good news there was an incident where I locked the scooter using the Xiaomi Home app, and was unable to unlock it later. Because the brake is applied while it is locked, I had to carry the heavy scooter. I raised the issue via the app, but still haven't heard from them 3 months on. We purchased these about 5 months ago. We use them to go to meetings etc for work as a greener option than driving and so we don't have to worry about parking. We have really enjoyed them. In not so good news there was an incident where I locked the scooter using the Xiaomi Home app, and was unable to unlock it later. Because the brake is applied while it is locked, I had to carry the heavy scooter. I raised the issue via the app, but still haven't heard from them 3 months on.

This is my first electric scooter and can’t be happier with my purchase. It’s easy to drive and I feel safe with its double break system. It does what it says it does so there you go. The battery lasts forever and the dashboard tells everything you need to know. The footboard is wide and long enough to accommodate both feet. This is my first electric scooter and can’t be happier with my purchase. It’s easy to drive and I feel safe with its double break system. It does what it says it does so there you go. The battery lasts forever and the dashboard tells everything you need to know. The footboard is wide and long enough to accommodate both feet.

We are very happy with our M365 Pro's With air filled tyres the ride is smooth and the battery life is great. It has quick acceleration and very good brakes. A great all rounder at a great price. We are very happy with our M365 Pro's With air filled tyres the ride is smooth and the battery life is great. It has quick acceleration and very good brakes. A great all rounder at a great price.

I have just purchased the Mi M365 Pro and it is a great scooter. I also have the M365 original model. I thoroughly enjoyed riding the original model, but the Pro performs much better on hills, and has a longer range. It is also slightly larger. I have done a few test rides already, and it performs noticeably better than the original. The Pro has a larger disc brake than the original model, but weirdly the brakes seem less responsive. I have adjusted them, but the brakes on the Pro don't seem to stop the scooter as quickly as the brakes on the original model. They still do the job however. That is the only downside that I can see, and all in...view more I have just purchased the Mi M365 Pro and it is a great scooter. I also have the M365 original model. I thoroughly enjoyed riding the original model, but the Pro performs much better on hills, and has a longer range. It is also slightly larger. I have done a few test rides already, and it performs noticeably better than the original. The Pro has a larger disc brake than the original model, but weirdly the brakes seem less responsive. I have adjusted them, but the brakes on the Pro don't seem to stop the scooter as quickly as the brakes on the original model. They still do the job however. That is the only downside that I can see, and all in all the Pro is a brilliant scooter. I used hire scooters for a year until I tallied up how much it was costing me. If you are a regular rider, it is definitely cheaper in the long run to buy your own!

I absolutely love my purchase. I was sick of spending $50 a week hiring scooters, it wasn't the $50 that upset me, it was the fact I was getting charged the $1 unlock fee, so I ended up buying one. 16 week return on investment. It folds up very easily & can be carry or wheeled around once folded up. It fits relatively easily on the bus between your legs. Start riding it in ECO mode & get your balance, then try on the medium mode to get used to it before you go to the sports mode. I've had the scooter for 3 months & the acceleration on sports mode is phenominal. The brakes were abit squeaky, so a slight adjustment fixed that. The handle creeks...view more I absolutely love my purchase. I was sick of spending $50 a week hiring scooters, it wasn't the $50 that upset me, it was the fact I was getting charged the $1 unlock fee, so I ended up buying one. 16 week return on investment. It folds up very easily & can be carry or wheeled around once folded up. It fits relatively easily on the bus between your legs. Start riding it in ECO mode & get your balance, then try on the medium mode to get used to it before you go to the sports mode. I've had the scooter for 3 months & the acceleration on sports mode is phenominal. The brakes were abit squeaky, so a slight adjustment fixed that. The handle creeks abit, so I put some oil there, which has seemed to fix the problem. the wheels aren't solid, which is nice, as it gives abit of cushioning when you're going over bumps (as there is no suspension). The scooter cost me $800 as it was ex-Showroom. The sales person was very helpful & I was either choosing between the ES4 Segway or Xiaomi PRO & he said the PRO is better as it has better functions & it's cheaper. I recommend remembering your password on the APP, as if you forget it locked the scooter for 3 hours. Don't worry, it definitely unlocks after 3 hours. Charging is easily, however when riding, I recommend not letting in drop below 10%, as it goes into a crawl mode, which is painful. Happy Riding team & always wear your helmet

Awesome as a commutor! Awesome as a commutor!

I am loving this amazing scooter, arrived already charged and ready to go. Amazingly sturdy build and so easy to ride. The only negative was that it took a few days to arrive here as it had to come on a specialist courier because of the battery, once that was explained to me it was all good :) I am loving this amazing scooter, arrived already charged and ready to go. Amazingly sturdy build and so easy to ride. The only negative was that it took a few days to arrive here as it had to come on a specialist courier because of the battery, once that was explained to me it was all good :)

range is good but doesn't seem to be the 45 kms it mentions. I suspect probably about35kms is about normal distance. Speed is consistent 25kmph even in strong wind. Wind seems to have no bearing. Easy enough to recharge. Linked up the phone to it easily and good extra functions. Probably worth doing as it updated the firmware. Overall - what I wanted and worth the price range is good but doesn't seem to be the 45 kms it mentions. I suspect probably about35kms is about normal distance. Speed is consistent 25kmph even in strong wind. Wind seems to have no bearing. Easy enough to recharge. Linked up the phone to it easily and good extra functions. Probably worth doing as it updated the firmware. Overall - what I wanted and worth the price

Great personal transportation device,have been using to do 5 kms every day,just been a week and the front handle bar is squeaking at locking mechanism.
Have to avoid pot holes any bigger than an inch or u will be in for a shocker,definitely needs a suspension. You can get an after market suspension for 200$ which will do wonders(monorim V2). Don"t go to solid tires ,unless you are happy to loose some total distance. Squeaking can be stopped by buying 8$ pads from ali express or trade me for 18$.

Pros
Overall worth the money,reaches 25kms speed easily,does hill climbs on 12-14 degree gradient easily on sports mode and 89kg driver

Cons...view more Great personal transportation device,have been using to do 5 kms every day,just been a week and the front handle bar is squeaking at locking mechanism.
Have to avoid pot holes any bigger than an inch or u will be in for a shocker,definitely needs a suspension. You can get an after market suspension for 200$ which will do wonders(monorim V2). Don"t go to solid tires ,unless you are happy to loose some total distance. Squeaking can be stopped by buying 8$ pads from ali express or trade me for 18$.

Pros
Overall worth the money,reaches 25kms speed easily,does hill climbs on 12-14 degree gradient easily on sports mode and 89kg driver

Cons
need suspensions