Departments
Five easy payments of $82.19 per fortnight*
humm lets you spread the cost of your purchase over 5 or 10 interest free payments.
Click the button below or select humm as your payment method during the checkout process.
If you do not have a humm account you will be able to create one at checkout.
*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about humm
Six easy payments of $68.49 per week*
Laybuy lets you spread the cost of your purchase over 6, interest-free, weekly payments.
Click the button below or select Laybuy as your payment method during the checkout process.
If you do not have a Laybuy account you will be able to create one at checkout.
*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about Laybuy
Finance from $4.12 per week*
Get what you want at a price you can afford. Choose a finance term below to see the weekly repayment amount and apply online during checkout or in-store.
Choose a Finance Term
*Repayments shown above are indicitive only and may vary. Ts and Cs and lending criteria apply.
Learn more about Finance Now
Lose yourself in your music
QC®20 headphones let you experience music on the go as never before. You'll enjoy lifelike, digital sound quality that stands out from the noise around you-plus the freedom of an in-ear headphone. StayHear®+ tips physically block some noise while our Acoustic Noise Cancelling® technology electronically reduces most of what's left. It's just you and your music, even in noisy environments.
Tune in to your environment
But there are moments when you may not want to be so cut off from your surroundings. Crossing a city street. Waiting for airline gate announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you-while your music keeps playing, and you still experience some noise cancellation.
Engaging sound
All this, plus Bose lifelike sound. Sound you wouldn't expect from in-ear headphones. Our TriPort® technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine through, too. So wherever you are, your music is your focus.
Advanced ear tip technology
And your music's even easier to enjoy when you're not fussing with your headphones. Proprietary StayHear®+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort, and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction.
You're in control
Controls are all at your fingertips. Use the slider switch on the control module to turn noise cancelling on and off. The inline microphone/remote houses Aware mode and call answer/end buttons.
Rechargeable battery
The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of our regular in-ear headphones.
When not in use, simply store your headphones and cables in the included carrying case.
Design
In-Ear (Intra-Aural)
Active Noise Cancellation
Yes
Audio Connector
1/8" (3.5 mm)
In-Line Remote/Microphone
Yes
Cable Length
4.2' / 1.28 m
Battery Chemistry
Lithium-Ion
Maximum Runtime
16 Hours
Charging Time
2 Hours
Weight
1.6 oz / 45.4 g
In the box
QuietComfort® 20 headphones-Apple devices
3 pairs StayHear®+ tips (S, M, L)
Clothing clip
Rechargeable lithium-ion battery (built-in)
USB charging cable
Carrying case
Manufacturer Part No: | 718839-0010 | Brand: | Bose | Product Type: | Noise Cancelling |
UPC | 017817658515 | Product Family: | QuietComfort | Shipping Weight: | 0.271 kg |
PB Part No: | HSTBOS1020 | Product Model: | QC20 Acoustic | ||
Warranty: | 24 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
Fabulous little headset, very comfortable - I use this often compared to the normal headset that came with the phone.
Very portable, great pouch that it comes with. Lot better to travel with instead of the full size over the ears headset.
Fabulous little headset, very comfortable - I use this often compared to the normal headset that came with the phone.
Very portable, great pouch that it comes with. Lot better to travel with instead of the full size over the ears headset.
Lose yourself in your music
QC®20 headphones let you experience music on the go as never before. You'll enjoy lifelike, digital sound quality that stands out from the noise around you-plus the freedom of an in-ear headphone. StayHear®+ tips physically block some noise while our Acoustic Noise Cancelling® technology electronically reduces most of what's left. It's just you and your music, even in noisy environments.
Tune in to your environment
But there are moments when you may not want to be so cut off from your surroundings. Crossing a city street. Waiting for airline gate announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you-while your music keeps playing, and you still experience some noise cancellation.
Engaging sound
All this, plus Bose lifelike sound. Sound you wouldn't expect from in-ear headphones. Our TriPort® technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine through, too. So wherever you are, your music is your focus.
Advanced ear tip technology
And your music's even easier to enjoy when you're not fussing with your headphones. Proprietary StayHear®+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort, and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction.
You're in control
Controls are all at your fingertips. Use the slider switch on the control module to turn noise cancelling on and off. The inline microphone/remote houses Aware mode and call answer/end buttons.
Rechargeable battery
The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of our regular in-ear headphones.
When not in use, simply store your headphones and cables in the included carrying case.
Design
In-Ear (Intra-Aural)
Active Noise Cancellation
Yes
Audio Connector
1/8" (3.5 mm)
In-Line Remote/Microphone
Yes
Cable Length
4.2' / 1.28 m
Battery Chemistry
Lithium-Ion
Maximum Runtime
16 Hours
Charging Time
2 Hours
Weight
1.6 oz / 45.4 g
In the box
QuietComfort® 20 headphones-Apple devices
3 pairs StayHear®+ tips (S, M, L)
Clothing clip
Rechargeable lithium-ion battery (built-in)
USB charging cable
Carrying case
"Pre ordered a Samsung Galaxy S21 Ultra. Arrived 2 days earlier than advertised. ..."
"A huge shoutout to a staff named PueiDoo, a real Legend! She got me certain items which would..."
"Saad Malik was extremely helpful. ..."
"For an entire PC's worth of hardware, they processed it and had it arive at my place within two..."
"I really love this store. On my first purchased I really satisfied the items. Each items posted..."
"I’d like to share feedback of Yvonne Wang at PBTech North Shore branch. I’ve been lucky enough..."
"Visited city Central branch and was helped by Eric, He was enthusiastic about computer hardware..."
The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.