Panasonic RZ-S500W Dual Hybrid Noise Cancelling True Wireless Headphones - White - with Alexa

Panasonic RZ-S500W Dual Hybrid Noise Cancelling True Wireless Headphones - White - with Alexa
PB Tech price: PB Tech price:
$189 91  +GST $218 40  inc GST

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Panasonic RZ-S500W Dual Hybrid Noise Cancelling True Wireless Headphones - White - with Alexa

Industry-leading noise cancelling performance
Part #: HSTPAN00501
PB Tech price: PB Tech price:
$189 91 $218 40
 +GST  inc GST

Click & Collect: Available from 6 stores.
Select your store to check availability
Delivery: Order now and it ships today When will I receive it?

Six easy payments of $37.49 per week*

Laybuy lets you spread the cost of your purchase over 6, interest-free, weekly payments.

Click the button below or select Laybuy as your payment method during the checkout process.

If you do not have a Laybuy account you will be able to create one at checkout.

*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about Laybuy

Five easy payments of $44.99 per fortnight*

humm lets you spread the cost of your purchase over 5 or 10 interest free payments.

Click the button below or select humm as your payment method during the checkout process.

If you do not have a humm account you will be able to create one at checkout.

*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about humm

Finance from $2.57 per week*

Get what you want at a price you can afford. Choose a finance term below to see the weekly repayment amount and apply online during checkout or in-store.

Choose a Finance Term

*Repayments shown above are indicitive only and may vary. Ts and Cs and lending criteria apply.
Learn more about Finance Now

No payments or interest for 12 months available*

Q Card / Mastercard is your perfect shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays.

Learn more about Q Mastercard, apply online for one now, or email to chat with our finance team.

*Ts and Cs and lending criteria apply.
Learn more about Q Card

  • Brand: Panasonic
  • MPN: RZ-S500WE-W
  • Part #: HSTPAN00501
  • UPC:
  • Microphone: Yes
  • Rated Battery Life: Up to 20 Hours
  • Noise Cancelling: Yes
  • Wireless Technology: Bluetooth
  • Interface: Bluetooth
  • IP Rating: IPX4
  • Colour: White
  • View more


Your Sound, Your Moment

Every moment has the perfect soundtrack. Now you have the power to create it. Want to add life and brightness to a gray day? Drop a rain cloud into a perfect one? Whatever you want to express, your reality is now your unique creation.

50 Noise Cancellation Levels

Fully enjoy your music with Dual Hybrid Noise Cancelling and 50 inside/outside noise cancelling levels for comfortable, customizable listening in any environment, especially in loud locations and on planes

Strong, Smooth Connection

Touch-sensor antenna ensures strong, stable, independent left-right earbud connection, even in crowded areas; IPX4 splash resistant

Long-Lasting Playback

Ultra-compact, contoured battery case fully charges earphones in 4 hours, resulting in approximately 20 hours of playback time.

Optimum Sound and Comfort

Premium 8mm driver units and built-in mic deliver clear, crisp vocals and sound for music, calls and smartphone content; Snug, high-quality earbuds easily conform to the ear canal for a perfect fit and long-term comfort

One App for Everything

The free, downloadable Panasonic Audio Connect app easily and conveniently pairs, initializes settings, locates and more, including voice commands with Amazon Alexa (installed), Siri ® and Google Assistant™ and from your smartphone

Industry-leading* Noise Cancelling

High-Performance Dual Hybrid Noise Cancelling

Excellent-Quality Call Sound

Beamforming Noise Reduction with MEMS Mic

Stable Connections Even in Crowded Areas

Unique Antenna in a Compact Body




Driver Unit (mm) 

8 mm (1/4 in)

Magnet Type 


Frequency Information

Frequency Band (with Bluetooth®) 

20 Hz - 20 kHz

Playback Time with Battery (AAC) 


Approx. 6.5 hours (NC ON)

Headphones with Charging cradle

Approx. 19.5 hours (NC ON)

Charging Time (25°C/ 77°F) 


Approx. 2 hours

Charging cradle 

Approx. 2.5 hours

Headphones with Charging cradle 

Approx. 4 hours

Quick Charge (15 minutes, AAC) 


Approx. 70 minutes

Continuous Communication Time 


Approx. 4.5 hours*
*May vary depending on smartphone.

Waiting Time 


Approx. 7.5 hours (NC ON),
Approx. 12 hours (NC OFF, Auto power off does not work)


Headphones (one side only: L and R are the same) 

Approx. 7 g (0.14 oz)

Charging cradle

Approx. 45 g (1.6 oz)

Control/ Mic 

Touch sensor / MEMS Mic

Supplied Accessory 

USB charging cord: Approx. 0.5 m (1.6 ft)
(Input Plug: USB A Shape, Output Plug: USB Type-C Shape),
Earpieces set: XS, S, M, L (M attached)

Advanced Function 

Bluetooth® Wireless Technology 

Version 5.0

Supported Profiles 




Operating Distance 

Up to 10 m (33 ft)

Water Resistance 

IPX4 Equivalent (Headphones only)


·Specifications are subject to change without notice. All numbers given here are approximate.
·Water resistance specifications are equivalent to IPX4 of IEC 60529.


The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners

Manufacturer Part No:
Product Type:
True Wireless Headphones
Product Family:
RZ-S500W Dual Hybrid
Shipping Weight:
0.25 kg
PB Part No:
Product Model:
Noise Cancelling
Warranty: 12 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.


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Delivery & Pick-up

Learn more about delivery time-frames over Christmas and the New Year period

Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.

Same Day Delivery

Need your order in a hurry? PB Tech offers same day delivery for the Auckland, Hamilton & Christchurch region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

Overseas Shipments

PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site If you are from another country you can order from

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.

Please note, items purchased on finance cannot be exchanged for a gift card.

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.