Departments
Five easy payments of $195.49 per fortnight*
humm lets you spread the cost of your purchase over 5 or 10 interest free payments.
Click the button below or select humm as your payment method during the checkout process.
If you do not have a humm account you will be able to create one at checkout.
*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about humm
Six easy payments of $162.91 per week*
Laybuy lets you spread the cost of your purchase over 6, interest-free, weekly payments.
Click the button below or select Laybuy as your payment method during the checkout process.
If you do not have a Laybuy account you will be able to create one at checkout.
*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.
Learn more about Laybuy
Finance from $8.83 per week*
Get what you want at a price you can afford. Choose a finance term below to see the weekly repayment amount and apply online during checkout or in-store.
Choose a Finance Term
*Repayments shown above are indicitive only and may vary. Ts and Cs and lending criteria apply.
Learn more about Finance Now
24 months interest FREE available*
Q Card / Mastercard is your perfect shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays.
Learn more about Q Mastercard, apply online for one now, or email finance@pbtech.co.nz to chat with our finance team.
*Ts and Cs and lending criteria apply.
Learn more about Q Card
"Been using this board for almost a month. Detected and worked out of the box with the Ryzen 5900x. Love the fact there is no fan on the board. Just make sure you have active air ...view more"
"I purchased this board simply because it is the only one, cu ...view more"
- AMD AM4 socket: Ready for 2nd, 3rd Gen AMD Ryzen™ processors and 3rd Gen AMD Ryzen™ processors with Radeon™ Graphics Processors and up to two M.2 drives, USB 3.2 Gen2, and AMD StoreMI to maximize connectivity and speed.
- Comprehensive thermal design: Passive chipset heatsink, M.2 aluminum heatsinks and ROG Water Cooling Zone.
- Robust power delivery: Designed power solution 14+2 TI power stages rated for 90A, ProCool II power connectors, microfine alloy chokes and 10K Japanese-made black metallic capacitors
- High-performance networking: On-board Wi-Fi 6 (802.11ax) with MU-MIMO support, 2.5 Gbps Ethernet and Gigabit Ethernet, both with ASUS LANGuard protection, and support for GameFirst VI software.
- 5-Way Optimization: Automated system-wide tuning, providing overclocking and cooling profiles that are tailor made for your rig.
- DIY Friendly Design: Pre-mounted I/O shield, ASUS SafeSlot, BIOS flashback and premium components for maximum endurance.
- Unmatched personalization: ASUS-exclusive Aura Sync RGB lighting, including RGB headers and addressable Gen 2 RGB headers
- Industry-leading ROG audio: ROG SupremeFX S1220 is combined with the venerable ESS® ES9023P to deliver high-fidelity audio to headsets and exotic cans.
CPU
AMD AM4 Socket 3rd and 2nd Gen AMD Ryzen™/3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors
* Refer to www.asus.com for CPU support list
Chipset
AMD X570
Memory
3rd Gen AMD Ryzen™ Processors
4 x DIMM, Max. 128GB, DDR4 4800(O.C.)/4600(O.C)/4400(O.C)/4266(O.C.)/4133(O.C.)/4000(O.C.)/3866(O.C.)/3733(O.C.)/3600(O.C.)/3466(O.C.)/3400(O.C.)/3200/3000/2933/2800/2666/2400/2133 MHz Un-buffered Memory
2nd Gen AMD Ryzen™ Processors
4 x DIMM, Max. 128GB, DDR4 3600(O.C.)/3466(O.C.)/3400(O.C.)/3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Un-buffered Memory
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
4 x DIMM, Max. 128GB, DDR4 3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Un-buffered Memory
Dual Channel Memory Architecture
ECC Memory (ECC mode) support varies by CPU.
* Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists).
Multi-GPU Support
3rd and 2nd Gen AMD Ryzen™/3rd Gen AMD Ryzen™ with Radeon™ Graphics Processors
Supports NVIDIA 2-Way SLI® Technology
Supports AMD 3-Way CrossFireX™ Technology
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
Supports AMD 2-Way CrossFireX™ Technology
Expansion Slots
3rd Gen AMD Ryzen™ Processors
2 x PCIe 4.0 x16 (x16 or dual x8)
2nd Gen AMD Ryzen™ and 3rd Gen AMD Ryzen™ with Radeon™ Graphics Processors
2 x PCIe 3.0 x16 (x16 or dual x8)
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
1 x PCIe 3.0 x16 (x8 mode)
AMD X570 chipset
1 x PCIe 4.0 x16
1 x PCIe 4.0 x1
Storage
3rd Gen AMD Ryzen™ Processors :
1 x M.2_1 socket 3, with M Key, Type 2242/2260/2280 (PCIE 4.0 x4 and SATA modes) storage devices support
2nd Gen AMD Ryzen™/3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors :
1 x M.2_1 socket 3, with M key, type 2242/2260/2280 storage devices support (SATA & PCIE 3.0 x 4 mode)
AMD X570 chipset :
1 x M.2_2 socket 3, with M Key, Type 2242/2260/2280/22110(PCIE 4.0 x4 and SATA modes) storage devices support
8 x SATA 6Gb/s port(s),
Support Raid 0, 1, 10
LAN
Intel® I211-AT
Realtek® RTL8125-CG 2.5G LAN
ASUS LANGuard
Wireless Data Network
Intel® Wi-Fi 6 AX200
2x2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax) support 1024QAM/OFDMA/MU-MIMO
Supports up to 2.4Gbps max data rate
Supports dual band frequency 2.4/5 GHz
Supports channel bandwidth: HT20/HT40/HT80/HT160
Supports PCIe interface
Bluetooth
Bluetooth v5.1*
*BT 5.1 function will be ready in Windows 10 build 19041 or later.
Audio
ROG SupremeFX 7.1 Surround Sound High Definition Audio CODEC
- Impedance sense for front and rear headphone outputs
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking, up to 24-Bit/192kHz playback
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input
- ESS® ES9023P
- Supports up to 32-Bit/192kHz playback
Audio Feature :
- SupremeFX Shielding™ Technology
- Gold-plated jacks
- Optical S/PDIF out port(s) at back panel
- Audio cover
- Dedicated audio PCB layers
- Premium Japanese audio capacitors
- Unique de-pop circuit
- Power pre-regulator: Reduces power input noise to ensure consistent performance
* Due to limitations in HDA bandwidth, 32-Bit/192kHz is not supported for 8-Channel audio.
USB Ports
3rd Gen AMD RyzenTM Processors :
4 x USB 3.2 Gen 2 port(s)
2nd Gen AMD RyzenTM/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors :
4 x USB 3.2 Gen 1 port(s)
AMD X570 chipset :
1 x USB 3.2 Gen 2 front panel connector port(s)
AMD X570 chipset :
4 x USB 3.2 Gen 2 port(s)
AMD X570 chipset :
6 x USB 3.2 Gen 1 port(s)
AMD X570 chipset :
4 x USB 2.0 port(s)
Special Features
AURA :
- Aura RGB Strip Headers
- Addressable Gen 2 Header
ASUS EZ DIY :
- ASUS USB BIOS FlashBack™
ASUS Q-Design :
- ASUS Q-Code
- ASUS Q-LED (CPU, DRAM, VGA, Boot Device LED)
- ASUS Q-Slot
- ASUS Q-DIMM
- ASUS Q-Connector
Back I/O Ports
1 x Realtek RTL8125-CG 2.5Gb Ethernet
1 x Intel® I211-AT 1Gb Ethernet
1 x Optical S/PDIF out
1 x Clear CMOS button(s)
1 x BIOS FlashBack™ Button(s)
1 x ASUS Wi-Fi Module
5 x Gold-plated audio jacks
4 x USB 3.2 Gen 1 (up to 5Gbps) ports
8 x USB 3.2 Gen 2 (up to 10Gbps) ports ()
Internal I/O Ports
1 x CPU Fan connector(s)
1 x CPU OPT Fan connector(s)
3 x Chassis Fan connector(s)
1 x AIO_PUMP connector
1 x H_AMP fan connector
1 x W_PUMP+ connector
1 x W_IN header
1 x W_OUT header
1 x W_FLOW header
1 x Node Connector(s)
2 x Aura RGB Strip Headers
2 x Addressable Gen 2 header(s)
2 x USB 2.0 connector(s) support(s) additional 4 USB 2.0 port(s)
2 x M.2 Socket 3
1 x TPM connector(s)
8 x SATA 6Gb/s connector(s)
1 x 24-pin EATX Power connector(s)
1 x 8-pin ATX 12V Power connector(s)
1 x 4-pin ATX 12V Power connector(s)
1 x Front panel audio connector(s) (AAFP)
1 x Slow Mode switch(es)
1 x Reset button(s)
1 x LN2 Mode jumper(s)
1 x Safe Boot button
1 x ReTry button
1 x System panel connector
1 x T_Sensor Connector
1 x Start button
1 x Speaker connector
1 x USB 3.2 Gen 2 (up to 10Gbps) connector
1 x USB 3.2 Gen 1 (up to 5Gbps) connector support additional 2 USB ports
Accessories
User's manual
4 x SATA 6Gb/s cable(s)
1 x Supporting DVD
1 x ROG big sticker
1 x Q-Connector
1 x Wi-Fi Antenna(s)
1 x Extension Cable for RGB strips (80 cm)
1 x Extension cable for Addressable LED
1 x ROG coaster(s)
1 x ROG Thank you card
1 x M.2 SSD screw package(s)
BIOS
256 Mb Flash ROM, UEFI AMI BIOS, PnP, WfM2.0, SM BIOS 3.2, ACPI 6.2
Manageability
WOL, PXE
Operating System
Windows® 10 64-bit
Form Factor
ATX Form Factor
12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
Manufacturer Part No: | ROG Crosshair VIII Dark Hero | Brand: | ASUS | Product Type: | X570 ATX |
UPC | 192876961612 | Product Family: | ROG CROSSHAIR | Shipping Weight: | 2.2 kg |
PB Part No: | MBDASU25718 | Product Model: | VIII DARK HERO | ||
Warranty: | 36 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
I purchased this board simply because it is the only one, currently, in the Asus X570 line that doesn't have a fan. Instead it has perfectly functional heat sinks which work well and, unlike an onboard fan, hopefully won't cause potential problems as the board ages. Overall. I think it is a very good motherboard.
Pros:
No onboard fan!!!
Lots of premium USB ports.
The board is heavy ( could be a Pro or a Con).
Cons:
The naming convention i.e. Asus ROG Crosshair VIII Dark Hero. Whatever happened to the KISS principle?
The price is very expensive when compared to prices in the USA even after NZ taxes have been added. One score point d...view more
I purchased this board simply because it is the only one, currently, in the Asus X570 line that doesn't have a fan. Instead it has perfectly functional heat sinks which work well and, unlike an onboard fan, hopefully won't cause potential problems as the board ages. Overall. I think it is a very good motherboard.
Pros:
No onboard fan!!!
Lots of premium USB ports.
The board is heavy ( could be a Pro or a Con).
Cons:
The naming convention i.e. Asus ROG Crosshair VIII Dark Hero. Whatever happened to the KISS principle?
The price is very expensive when compared to prices in the USA even after NZ taxes have been added. One score point deducted accordingly.
The X570 motherboards are nearing the end of their lifetime.
The board is black but Asus haven't even included any standoffs or black screws (but you get a cardboard coaster!). The last Asus Z270-e board I had did have screws (and a stupid coaster!).
The manual leaves out an explanation of the BIOS functions unlike previous Asus motherboard manuals.
Been using this board for almost a month. Detected and worked out of the box with the Ryzen 5900x. Love the fact there is no fan on the board. Just make sure you have active air flow over the board of you will experience slow downs. Got more performance and stability after updating the bios. I generally stay away from beta versions for and wait for stable versions. Just remember to set the Extreme Tweaker -> Ai Overcloacker Tuner -> D.O.C.P. Standard and save and restart to get the most out of your DDR4 Ram. If you need a faster startup then enter the Memory frequency and timings manually. Many other options to tweak if your inclined to...view more
Been using this board for almost a month. Detected and worked out of the box with the Ryzen 5900x. Love the fact there is no fan on the board. Just make sure you have active air flow over the board of you will experience slow downs. Got more performance and stability after updating the bios. I generally stay away from beta versions for and wait for stable versions. Just remember to set the Extreme Tweaker -> Ai Overcloacker Tuner -> D.O.C.P. Standard and save and restart to get the most out of your DDR4 Ram. If you need a faster startup then enter the Memory frequency and timings manually. Many other options to tweak if your inclined to tinker like me.
Also found the bios profiles can be saved and these are persistent even after a bios reset using the rear IO panel. Really saved a lot of time when tweaking the performance of this board. Have fun :)
Another feature I wish other brands would adopt is the Monitor -> Q-Fan Configuration setting. Connect all your fans, close your case and let it auto tune your fans. Brilliant feature.
- AMD AM4 socket: Ready for 2nd, 3rd Gen AMD Ryzen™ processors and 3rd Gen AMD Ryzen™ processors with Radeon™ Graphics Processors and up to two M.2 drives, USB 3.2 Gen2, and AMD StoreMI to maximize connectivity and speed.
- Comprehensive thermal design: Passive chipset heatsink, M.2 aluminum heatsinks and ROG Water Cooling Zone.
- Robust power delivery: Designed power solution 14+2 TI power stages rated for 90A, ProCool II power connectors, microfine alloy chokes and 10K Japanese-made black metallic capacitors
- High-performance networking: On-board Wi-Fi 6 (802.11ax) with MU-MIMO support, 2.5 Gbps Ethernet and Gigabit Ethernet, both with ASUS LANGuard protection, and support for GameFirst VI software.
- 5-Way Optimization: Automated system-wide tuning, providing overclocking and cooling profiles that are tailor made for your rig.
- DIY Friendly Design: Pre-mounted I/O shield, ASUS SafeSlot, BIOS flashback and premium components for maximum endurance.
- Unmatched personalization: ASUS-exclusive Aura Sync RGB lighting, including RGB headers and addressable Gen 2 RGB headers
- Industry-leading ROG audio: ROG SupremeFX S1220 is combined with the venerable ESS® ES9023P to deliver high-fidelity audio to headsets and exotic cans.
CPU
AMD AM4 Socket 3rd and 2nd Gen AMD Ryzen™/3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors
* Refer to www.asus.com for CPU support list
Chipset
AMD X570
Memory
3rd Gen AMD Ryzen™ Processors
4 x DIMM, Max. 128GB, DDR4 4800(O.C.)/4600(O.C)/4400(O.C)/4266(O.C.)/4133(O.C.)/4000(O.C.)/3866(O.C.)/3733(O.C.)/3600(O.C.)/3466(O.C.)/3400(O.C.)/3200/3000/2933/2800/2666/2400/2133 MHz Un-buffered Memory
2nd Gen AMD Ryzen™ Processors
4 x DIMM, Max. 128GB, DDR4 3600(O.C.)/3466(O.C.)/3400(O.C.)/3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Un-buffered Memory
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
4 x DIMM, Max. 128GB, DDR4 3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Un-buffered Memory
Dual Channel Memory Architecture
ECC Memory (ECC mode) support varies by CPU.
* Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists).
Multi-GPU Support
3rd and 2nd Gen AMD Ryzen™/3rd Gen AMD Ryzen™ with Radeon™ Graphics Processors
Supports NVIDIA 2-Way SLI® Technology
Supports AMD 3-Way CrossFireX™ Technology
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
Supports AMD 2-Way CrossFireX™ Technology
Expansion Slots
3rd Gen AMD Ryzen™ Processors
2 x PCIe 4.0 x16 (x16 or dual x8)
2nd Gen AMD Ryzen™ and 3rd Gen AMD Ryzen™ with Radeon™ Graphics Processors
2 x PCIe 3.0 x16 (x16 or dual x8)
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
1 x PCIe 3.0 x16 (x8 mode)
AMD X570 chipset
1 x PCIe 4.0 x16
1 x PCIe 4.0 x1
Storage
3rd Gen AMD Ryzen™ Processors :
1 x M.2_1 socket 3, with M Key, Type 2242/2260/2280 (PCIE 4.0 x4 and SATA modes) storage devices support
2nd Gen AMD Ryzen™/3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors :
1 x M.2_1 socket 3, with M key, type 2242/2260/2280 storage devices support (SATA & PCIE 3.0 x 4 mode)
AMD X570 chipset :
1 x M.2_2 socket 3, with M Key, Type 2242/2260/2280/22110(PCIE 4.0 x4 and SATA modes) storage devices support
8 x SATA 6Gb/s port(s),
Support Raid 0, 1, 10
LAN
Intel® I211-AT
Realtek® RTL8125-CG 2.5G LAN
ASUS LANGuard
Wireless Data Network
Intel® Wi-Fi 6 AX200
2x2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax) support 1024QAM/OFDMA/MU-MIMO
Supports up to 2.4Gbps max data rate
Supports dual band frequency 2.4/5 GHz
Supports channel bandwidth: HT20/HT40/HT80/HT160
Supports PCIe interface
Bluetooth
Bluetooth v5.1*
*BT 5.1 function will be ready in Windows 10 build 19041 or later.
Audio
ROG SupremeFX 7.1 Surround Sound High Definition Audio CODEC
- Impedance sense for front and rear headphone outputs
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking, up to 24-Bit/192kHz playback
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input
- ESS® ES9023P
- Supports up to 32-Bit/192kHz playback
Audio Feature :
- SupremeFX Shielding™ Technology
- Gold-plated jacks
- Optical S/PDIF out port(s) at back panel
- Audio cover
- Dedicated audio PCB layers
- Premium Japanese audio capacitors
- Unique de-pop circuit
- Power pre-regulator: Reduces power input noise to ensure consistent performance
* Due to limitations in HDA bandwidth, 32-Bit/192kHz is not supported for 8-Channel audio.
USB Ports
3rd Gen AMD RyzenTM Processors :
4 x USB 3.2 Gen 2 port(s)
2nd Gen AMD RyzenTM/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors :
4 x USB 3.2 Gen 1 port(s)
AMD X570 chipset :
1 x USB 3.2 Gen 2 front panel connector port(s)
AMD X570 chipset :
4 x USB 3.2 Gen 2 port(s)
AMD X570 chipset :
6 x USB 3.2 Gen 1 port(s)
AMD X570 chipset :
4 x USB 2.0 port(s)
Special Features
AURA :
- Aura RGB Strip Headers
- Addressable Gen 2 Header
ASUS EZ DIY :
- ASUS USB BIOS FlashBack™
ASUS Q-Design :
- ASUS Q-Code
- ASUS Q-LED (CPU, DRAM, VGA, Boot Device LED)
- ASUS Q-Slot
- ASUS Q-DIMM
- ASUS Q-Connector
Back I/O Ports
1 x Realtek RTL8125-CG 2.5Gb Ethernet
1 x Intel® I211-AT 1Gb Ethernet
1 x Optical S/PDIF out
1 x Clear CMOS button(s)
1 x BIOS FlashBack™ Button(s)
1 x ASUS Wi-Fi Module
5 x Gold-plated audio jacks
4 x USB 3.2 Gen 1 (up to 5Gbps) ports
8 x USB 3.2 Gen 2 (up to 10Gbps) ports ()
Internal I/O Ports
1 x CPU Fan connector(s)
1 x CPU OPT Fan connector(s)
3 x Chassis Fan connector(s)
1 x AIO_PUMP connector
1 x H_AMP fan connector
1 x W_PUMP+ connector
1 x W_IN header
1 x W_OUT header
1 x W_FLOW header
1 x Node Connector(s)
2 x Aura RGB Strip Headers
2 x Addressable Gen 2 header(s)
2 x USB 2.0 connector(s) support(s) additional 4 USB 2.0 port(s)
2 x M.2 Socket 3
1 x TPM connector(s)
8 x SATA 6Gb/s connector(s)
1 x 24-pin EATX Power connector(s)
1 x 8-pin ATX 12V Power connector(s)
1 x 4-pin ATX 12V Power connector(s)
1 x Front panel audio connector(s) (AAFP)
1 x Slow Mode switch(es)
1 x Reset button(s)
1 x LN2 Mode jumper(s)
1 x Safe Boot button
1 x ReTry button
1 x System panel connector
1 x T_Sensor Connector
1 x Start button
1 x Speaker connector
1 x USB 3.2 Gen 2 (up to 10Gbps) connector
1 x USB 3.2 Gen 1 (up to 5Gbps) connector support additional 2 USB ports
Accessories
User's manual
4 x SATA 6Gb/s cable(s)
1 x Supporting DVD
1 x ROG big sticker
1 x Q-Connector
1 x Wi-Fi Antenna(s)
1 x Extension Cable for RGB strips (80 cm)
1 x Extension cable for Addressable LED
1 x ROG coaster(s)
1 x ROG Thank you card
1 x M.2 SSD screw package(s)
BIOS
256 Mb Flash ROM, UEFI AMI BIOS, PnP, WfM2.0, SM BIOS 3.2, ACPI 6.2
Manageability
WOL, PXE
Operating System
Windows® 10 64-bit
Form Factor
ATX Form Factor
12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
"Saad Malik was extremely helpful. ..."
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"Thanks for the quick service :) always reliable work from the folk at Pbtech!"
The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.