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"This MOBO is nice. Please note its an ITX Motherboard so it's usually used for smaller case builds.
I bought this and used it in a mid case it worked out fine."
"This motherboard is a great buy for any small form factor case. First time having a motherboard like this. Very easy install as it already has an I/O shield built into the motherbo ...view more"
"Perfect if you want a B550 ITX without all the 'extra' featu ...view more"
B550I AORUS PRO AX is a mini-ITX motherboard perfect for building a small form factor PC for people who demands higher performance but also cares about aesthetics. The compact yet powerful pc delivers amazing performance with the latest CPU, graphic card and blazing fast connectivity. It also equips with comprehensive thermal solution to keep it cool under heavy workload. Performance is not compromised by its size.
To fully support the latest 3rd Gen AMD Ryzen™ processors, B550 motherboards equip with the ultimate power solution which is true direct, digital and multiple phases. After countless experiments and testing, GIGABYTE presents the unbeatable B550 motherboards for enthusiast. No Compromise and never stop to achieve higher.
- 8 Phases - Digital Power Design
- Power Architecture
- Power Efficiency
- 2X Copper PCB
550I AORUS PRO AX motherboard uses an pure digital CPU power design which includes a digital PWM Controller and a total 6+2 phases for Vcore and SOC, is capable of providing 90A from each phase and a total of 720A power design. With 8 Solid-pin CPU Power Connectors offer incredible precision and stability in delivering power to the motherboard's most power-hungry and energy-sensitive components, allowing enthusiasts to get the absolute maximum overclocking performance from 3rd Gen AMD Ryzen™ processors.
GIGABYTE realize that customer won't stop chasing a better computing performance. We take care of it and implement on products. Protective and optimized memory trace enhance the performance. Faster read and write are needed to save time and improve efficiency. We offer plenty of M.2 storage with thermal guards to ensure unthrottled read and write. In advance, adopting PCIe 4.0 ready components get the B550 motherboards easier to upgrade.
- XMP 5300+
- PCIe 4.0 - Hardware Design
- 2X M.2 - PCIe 4.0/3.0
AORUS is offering a tested and proven platform that ensures proper compatibility with profiles up to 5300MHz and beyond. All users need to do to attain this performance boost is to ensure that their memory module is XMP capable and that the XMP function is activated and enabled on their AORUS motherboard.
* XMP Profile support may vary depending on memory module.
Please see the complete validated memory support list. Product features may vary by model.
Unthrottled performance is guaranteed by the advanced thermal solution which including Extended VRM Heatsink, Heatpipe, Thermal Guards, and Baseplate. B550 motherboards are cool on MOSFETs and M.2 SSDs even on full loading. It provides lower temperatures for enthusiasts and professional gamers.
- Thermal Solution
- Smart Fan 5
A high-end product needs to be future-proof so your system stays up-to-date with the latest technology. B550 motherboards provide all next generation network, storage, and WIFI connectivity to keep you up to speed.
- 2.5G LAN
- WIFI 6 802.11ax
- AORUS Antenna
- HDMI
Adoption of 2.5G LAN provide up to 2.5 GbE network connectivity, with at least two times faster transfer speeds compared to general 1GbE networking. It's perfectly suit for gamers and streamer with ultimate and smooth online experience. It also backward compatible with Multi-Gig(10/100/1000/2500Mbps) RJ-45 ethernet.
For enthusiasts, sound quality is just as essential to the gaming experience. B550 motherboards are equipped with high quality audio components such as Nichicon Fine Gold capacitors to provide a superb audio experience. The exclusive AORUS AMP-UP Audio technology makes for the ideal onboard sound solution for the most demanding audiophiles.
Hi-Res Audio certified, meaning that the product is capable of reproducing frequencies up to 40kHz or above which ensures user with the best audio quality at all times.
ALC1220 120dB(A) SNR HD Audio with Smart Headphone Amp automatically detects impedance of your head-worn audio device, preventing issues such as low volume and distortion.
With the new VB series audio controller, stream your voice to the world vibrantly with both front/rear microphone SNR up to 110/114dB(A).
B550 motherboards feature RGB FUSION 2.0 and offer the option to control onboard, external light strips, and/or AORUS devices with RGB/ Addressable RGB LEDs to make your PC unique and stylish.
- RGB FUSION 2.0
- RGB FUSION Software
- RGB FUSION APP
Now offering more LED customizations than ever, users can truly adapt their PC to represent their lifestyle. With full RGB support and a redesigned RGB Fusion 2.0 application, the user has complete control over the LEDs which surround the motherboard.
Note: Lighting effects depicted are for demonstration purposes only. Actual lighting effects may vary by model.
GIGABYTE is reputable for its product durability and high standard of manufactured process. Needless to say, we use the best, high quality components on B550 motherboards and reinforce each part of components to be solid and durable.
- PCIE Armor
- 2X Memory Armor
- Solid Pin
- Q-Flash Plus
The innovative one piece stainless steel shielding design from GIGABYTE reinforces the PCIe connectors to provide the extra strength required to support heavy graphics cards.
Good software goes hand in hand with perfect hardware. B550 motherboards bundled several useful and intuitive software to help users to control every aspect of motherboard.
- BIOS
- APP Center
- Easy Tune
- @BIOS
- System Information Viewer
All new EASY MODE shows important hardware information in one page including CPU clock, Memory, Storage, Fan.
Add constantly used items into the favorite menu for quick access.
Show all kinds of storage information including SATA, PCIE and M.2 interface.
List all changes before saving and exiting bios. Quickly review overall settings modification.
Clearly show each loadline calibration setting in an intuitive curve graph.
CPU
AMD Socket AM4, support for: 3rd Generation AMD Ryzen™ processors/ New Generation AMD Ryzen™ with Radeon™ Graphics processors
(Please refer "CPU Support List" for more information.)
Chipset
AMD B550
Memory
2 x DDR4 DIMM sockets supporting up to 64 GB (32 GB single DIMM capacity) of system memory
3rd Gen AMD Ryzen™ Processors:
Support for DDR4 4866(O.C.)/4600(O.C.)/4400(O.C.)/4000(O.C.)/3600(O.C.)/3333(O.C.)/3200/2933/2667/2400/2133 MHz memory modules
New Generation AMD Ryzen™ with Radeon™ Graphics processors:
Support for DDR4 5300(O.C.)/5200(O.C.)/5000(O.C.)/4866(O.C.)/4600(O.C.)/4400(O.C.)/4000(O.C.)/3600(O.C.)/3333(O.C.)/3200/2933/2667/2400/2133 MHz memory modules
Dual channel memory architecture
Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules
Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules
Support for Extreme Memory Profile (XMP) memory modules
(Please refer "Memory Support List" for more information.)
Onboard Graphics
Integrated in the New Generation AMD Ryzen™ with Radeon™ Graphics processors:
1 x DisplayPort, supporting a maximum resolution of 5120x2880@60 Hz
* Support for DisplayPort 1.4 version, HDCP 2.3, and HDR.
2 x HDMI ports, supporting a maximum resolution of 4096x2160@60 Hz
* Support for HDMI 2.1 version, HDCP 2.3, and HDR.
Support for up to 3 displays at the same time
Maximum shared memory of 16 GB
Audio
Realtek® ALC1220-VB codec
* The back panel line out jack supports DSD audio.
High Definition Audio
2/4/5.1/7.1-channel
* To configure 7.1-channel audio, you have to use an HD front panel audio module and enable the multi-channel audio feature through the audio driver.
LAN
Realtek® 2.5GbE LAN chip (2.5 Gbit/1 Gbit/100 Mbit)
Wireless Communication module
Intel® Wi-Fi 6 AX200
WIFI a, b, g, n, ac with wave 2 features, ax, supporting 2.4/5 GHz Dual-Band
BLUETOOTH 5
Support for 11ax 160MHz wireless standard and up to 2.4 Gbps data rate
* Actual data rate may vary depending on environment and equipment.
Expansion Slots
1 x PCI Express x16 slot (PCIEX16), integrated in the CPU:
3rd Generation AMD Ryzen™ processors support PCIe 4.0 x16 mode
New Generation AMD Ryzen™ with Radeon™ Graphics processors support PCIe 3.0 x16 mode
Storage Interface
1 x M.2 connector (M2A_CPU), integrated in the CPU, supporting Socket 3, M key, type 2260/2280 SSDs:
- 3rd Generation AMD Ryzen™ processors support SATA and PCIe 4.0 x4/x2 SSDs
- New Generation AMD Ryzen™ with Radeon™ Graphics processors support SATA and PCIe 3.0 x4/x2 SSDs
1 x M.2 connector (M2B_SB) on the back of the motherboard, integrated in the Chipset, supporting Socket 3, M key, type 2260/2280 SSDs:
- Supporting SATA and PCIe 3.0 x4/x2 SSDs
4 x SATA 6Gb/s connectors, integrated in the Chipset:
- Support for RAID 0, RAID 1, and RAID 10
USB
CPU:
4 x USB 3.2 Gen 1 ports on the back panel
Chipset:
1 x USB Type-C™ port on the back panel, with USB 3.2 Gen 2 support
1 x USB 3.2 Gen 2 Type-A port (red) on the back panel
2 x USB 3.2 Gen 1 ports available through the internal USB header
2 x USB 2.0/1.1 ports available through the internal USB header
Internal I/O Connectors
1 x 24-pin ATX main power connector
1 x 8-pin ATX 12V power connector
1 x CPU fan header
2 x system fan headers
1 x addressable LED strip header
1 x RGB LED strip header
4 x SATA 6Gb/s connectors
2 x M.2 Socket 3 connectors
1 x front panel header
1 x front panel audio header
1 x speaker header
1 x USB 3.2 Gen 1 header
1 x USB 2.0/1.1 header
1 x Trusted Platform Module (TPM) header (2x6 pin, for the GC-TPM2.0_S module only)
1 x Clear CMOS jumper
Back Panel Connectors
1 x DisplayPort
2 x HDMI ports
1 x USB 3.2 Gen 2 Type-A port (red)
4 x USB 3.2 Gen 1 ports
1 x USB Type-C™ port, with USB 3.2 Gen 2 support
1 x Q-Flash Plus button
1 x RJ-45 port
2 x SMA antenna connectors (2T2R)
3 x audio jacks
I/O Controller
iTE® I/O Controller Chip
H/W Monitoring
Voltage detection
Temperature detection
Fan speed detection
Overheating warning
Fan fail warning
Fan speed control
* Whether the fan speed control function is supported will depend on the cooler you install.
BIOS
1 x 256 Mbit flash
Use of licensed AMI UEFI BIOS
PnP 1.0a, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0
Unique Features
Support for APP Center
* Available applications in APP Center may vary by motherboard model. Supported functions of each application may also vary depending on motherboard specifications.
@BIOS
EasyTune
Fast Boot
Game Boost
ON/OFF Charge
RGB Fusion
Smart Backup
System Information Viewer
Support for Q-Flash Plus
Support for Q-Flash
Support for Xpress Install
Bundled Software
Norton® Internet Security (OEM version)
XSplit Gamecaster + Broadcaster (12 months license)
Realtek® 8125 Gaming LAN Bandwidth Control Utility
Operating System
Support for Windows 10 64-bit
Form Factor
Mini-ITX Form Factor; 17.0cm x 17.0cm
Remark
Due to different Linux support condition provided by chipset vendors, please download Linux driver from chipset vendors' website or 3rd party website.
Most hardware/software vendors may no longer offer drivers to support Win9X/ME/2000/XP. If drivers are available from the vendors, we will update them on the GIGABYTE website.
Manufacturer Part No: | B550I AORUS PRO AX | Brand: | Gigabyte | Product Type: | ITX |
UPC | 889523022986 | Product Family: | - | Shipping Weight: | 1.3 kg |
PB Part No: | MBDGBM35510 | Product Model: | B550I AORUS PRO AX | ||
Warranty: | 36 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
This MOBO is nice. Please note its an ITX Motherboard so it's usually used for smaller case builds.
I bought this and used it in a mid case it worked out fine.
This MOBO is nice. Please note its an ITX Motherboard so it's usually used for smaller case builds.
I bought this and used it in a mid case it worked out fine.
This motherboard is a great buy for any small form factor case. First time having a motherboard like this. Very easy install as it already has an I/O shield built into the motherboard itself. I love how it has space for two m.2 ssd's and how one of the m.2 slots has a heatsink. Was a bit fiddly with the install but overall this motherboard is amazing.
Another great addition to this motherboard is the solid metal pci-e 16x slot. Will allow me to mount a big graphics card safely.
Highly recommend.
This motherboard is a great buy for any small form factor case. First time having a motherboard like this. Very easy install as it already has an I/O shield built into the motherboard itself. I love how it has space for two m.2 ssd's and how one of the m.2 slots has a heatsink. Was a bit fiddly with the install but overall this motherboard is amazing.
Another great addition to this motherboard is the solid metal pci-e 16x slot. Will allow me to mount a big graphics card safely.
Highly recommend.
Perfect if you want a B550 ITX without all the 'extra' features that are normally added on to increase the price.
Turned up fast!
Highly recommend
Perfect if you want a B550 ITX without all the 'extra' features that are normally added on to increase the price.
Turned up fast!
Highly recommend
Great feature set for a small board but the lack of USB-C header connection may be off putting to some. Great feature set for a small board but the lack of USB-C header connection may be off putting to some.
B550I AORUS PRO AX is a mini-ITX motherboard perfect for building a small form factor PC for people who demands higher performance but also cares about aesthetics. The compact yet powerful pc delivers amazing performance with the latest CPU, graphic card and blazing fast connectivity. It also equips with comprehensive thermal solution to keep it cool under heavy workload. Performance is not compromised by its size.
To fully support the latest 3rd Gen AMD Ryzen™ processors, B550 motherboards equip with the ultimate power solution which is true direct, digital and multiple phases. After countless experiments and testing, GIGABYTE presents the unbeatable B550 motherboards for enthusiast. No Compromise and never stop to achieve higher.
- 8 Phases - Digital Power Design
- Power Architecture
- Power Efficiency
- 2X Copper PCB
550I AORUS PRO AX motherboard uses an pure digital CPU power design which includes a digital PWM Controller and a total 6+2 phases for Vcore and SOC, is capable of providing 90A from each phase and a total of 720A power design. With 8 Solid-pin CPU Power Connectors offer incredible precision and stability in delivering power to the motherboard's most power-hungry and energy-sensitive components, allowing enthusiasts to get the absolute maximum overclocking performance from 3rd Gen AMD Ryzen™ processors.
GIGABYTE realize that customer won't stop chasing a better computing performance. We take care of it and implement on products. Protective and optimized memory trace enhance the performance. Faster read and write are needed to save time and improve efficiency. We offer plenty of M.2 storage with thermal guards to ensure unthrottled read and write. In advance, adopting PCIe 4.0 ready components get the B550 motherboards easier to upgrade.
- XMP 5300+
- PCIe 4.0 - Hardware Design
- 2X M.2 - PCIe 4.0/3.0
AORUS is offering a tested and proven platform that ensures proper compatibility with profiles up to 5300MHz and beyond. All users need to do to attain this performance boost is to ensure that their memory module is XMP capable and that the XMP function is activated and enabled on their AORUS motherboard.
* XMP Profile support may vary depending on memory module.
Please see the complete validated memory support list. Product features may vary by model.
Unthrottled performance is guaranteed by the advanced thermal solution which including Extended VRM Heatsink, Heatpipe, Thermal Guards, and Baseplate. B550 motherboards are cool on MOSFETs and M.2 SSDs even on full loading. It provides lower temperatures for enthusiasts and professional gamers.
- Thermal Solution
- Smart Fan 5
A high-end product needs to be future-proof so your system stays up-to-date with the latest technology. B550 motherboards provide all next generation network, storage, and WIFI connectivity to keep you up to speed.
- 2.5G LAN
- WIFI 6 802.11ax
- AORUS Antenna
- HDMI
Adoption of 2.5G LAN provide up to 2.5 GbE network connectivity, with at least two times faster transfer speeds compared to general 1GbE networking. It's perfectly suit for gamers and streamer with ultimate and smooth online experience. It also backward compatible with Multi-Gig(10/100/1000/2500Mbps) RJ-45 ethernet.
For enthusiasts, sound quality is just as essential to the gaming experience. B550 motherboards are equipped with high quality audio components such as Nichicon Fine Gold capacitors to provide a superb audio experience. The exclusive AORUS AMP-UP Audio technology makes for the ideal onboard sound solution for the most demanding audiophiles.
Hi-Res Audio certified, meaning that the product is capable of reproducing frequencies up to 40kHz or above which ensures user with the best audio quality at all times.
ALC1220 120dB(A) SNR HD Audio with Smart Headphone Amp automatically detects impedance of your head-worn audio device, preventing issues such as low volume and distortion.
With the new VB series audio controller, stream your voice to the world vibrantly with both front/rear microphone SNR up to 110/114dB(A).
B550 motherboards feature RGB FUSION 2.0 and offer the option to control onboard, external light strips, and/or AORUS devices with RGB/ Addressable RGB LEDs to make your PC unique and stylish.
- RGB FUSION 2.0
- RGB FUSION Software
- RGB FUSION APP
Now offering more LED customizations than ever, users can truly adapt their PC to represent their lifestyle. With full RGB support and a redesigned RGB Fusion 2.0 application, the user has complete control over the LEDs which surround the motherboard.
Note: Lighting effects depicted are for demonstration purposes only. Actual lighting effects may vary by model.
GIGABYTE is reputable for its product durability and high standard of manufactured process. Needless to say, we use the best, high quality components on B550 motherboards and reinforce each part of components to be solid and durable.
- PCIE Armor
- 2X Memory Armor
- Solid Pin
- Q-Flash Plus
The innovative one piece stainless steel shielding design from GIGABYTE reinforces the PCIe connectors to provide the extra strength required to support heavy graphics cards.
Good software goes hand in hand with perfect hardware. B550 motherboards bundled several useful and intuitive software to help users to control every aspect of motherboard.
- BIOS
- APP Center
- Easy Tune
- @BIOS
- System Information Viewer
All new EASY MODE shows important hardware information in one page including CPU clock, Memory, Storage, Fan.
Add constantly used items into the favorite menu for quick access.
Show all kinds of storage information including SATA, PCIE and M.2 interface.
List all changes before saving and exiting bios. Quickly review overall settings modification.
Clearly show each loadline calibration setting in an intuitive curve graph.
CPU
AMD Socket AM4, support for: 3rd Generation AMD Ryzen™ processors/ New Generation AMD Ryzen™ with Radeon™ Graphics processors
(Please refer "CPU Support List" for more information.)
Chipset
AMD B550
Memory
2 x DDR4 DIMM sockets supporting up to 64 GB (32 GB single DIMM capacity) of system memory
3rd Gen AMD Ryzen™ Processors:
Support for DDR4 4866(O.C.)/4600(O.C.)/4400(O.C.)/4000(O.C.)/3600(O.C.)/3333(O.C.)/3200/2933/2667/2400/2133 MHz memory modules
New Generation AMD Ryzen™ with Radeon™ Graphics processors:
Support for DDR4 5300(O.C.)/5200(O.C.)/5000(O.C.)/4866(O.C.)/4600(O.C.)/4400(O.C.)/4000(O.C.)/3600(O.C.)/3333(O.C.)/3200/2933/2667/2400/2133 MHz memory modules
Dual channel memory architecture
Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules
Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules
Support for Extreme Memory Profile (XMP) memory modules
(Please refer "Memory Support List" for more information.)
Onboard Graphics
Integrated in the New Generation AMD Ryzen™ with Radeon™ Graphics processors:
1 x DisplayPort, supporting a maximum resolution of 5120x2880@60 Hz
* Support for DisplayPort 1.4 version, HDCP 2.3, and HDR.
2 x HDMI ports, supporting a maximum resolution of 4096x2160@60 Hz
* Support for HDMI 2.1 version, HDCP 2.3, and HDR.
Support for up to 3 displays at the same time
Maximum shared memory of 16 GB
Audio
Realtek® ALC1220-VB codec
* The back panel line out jack supports DSD audio.
High Definition Audio
2/4/5.1/7.1-channel
* To configure 7.1-channel audio, you have to use an HD front panel audio module and enable the multi-channel audio feature through the audio driver.
LAN
Realtek® 2.5GbE LAN chip (2.5 Gbit/1 Gbit/100 Mbit)
Wireless Communication module
Intel® Wi-Fi 6 AX200
WIFI a, b, g, n, ac with wave 2 features, ax, supporting 2.4/5 GHz Dual-Band
BLUETOOTH 5
Support for 11ax 160MHz wireless standard and up to 2.4 Gbps data rate
* Actual data rate may vary depending on environment and equipment.
Expansion Slots
1 x PCI Express x16 slot (PCIEX16), integrated in the CPU:
3rd Generation AMD Ryzen™ processors support PCIe 4.0 x16 mode
New Generation AMD Ryzen™ with Radeon™ Graphics processors support PCIe 3.0 x16 mode
Storage Interface
1 x M.2 connector (M2A_CPU), integrated in the CPU, supporting Socket 3, M key, type 2260/2280 SSDs:
- 3rd Generation AMD Ryzen™ processors support SATA and PCIe 4.0 x4/x2 SSDs
- New Generation AMD Ryzen™ with Radeon™ Graphics processors support SATA and PCIe 3.0 x4/x2 SSDs
1 x M.2 connector (M2B_SB) on the back of the motherboard, integrated in the Chipset, supporting Socket 3, M key, type 2260/2280 SSDs:
- Supporting SATA and PCIe 3.0 x4/x2 SSDs
4 x SATA 6Gb/s connectors, integrated in the Chipset:
- Support for RAID 0, RAID 1, and RAID 10
USB
CPU:
4 x USB 3.2 Gen 1 ports on the back panel
Chipset:
1 x USB Type-C™ port on the back panel, with USB 3.2 Gen 2 support
1 x USB 3.2 Gen 2 Type-A port (red) on the back panel
2 x USB 3.2 Gen 1 ports available through the internal USB header
2 x USB 2.0/1.1 ports available through the internal USB header
Internal I/O Connectors
1 x 24-pin ATX main power connector
1 x 8-pin ATX 12V power connector
1 x CPU fan header
2 x system fan headers
1 x addressable LED strip header
1 x RGB LED strip header
4 x SATA 6Gb/s connectors
2 x M.2 Socket 3 connectors
1 x front panel header
1 x front panel audio header
1 x speaker header
1 x USB 3.2 Gen 1 header
1 x USB 2.0/1.1 header
1 x Trusted Platform Module (TPM) header (2x6 pin, for the GC-TPM2.0_S module only)
1 x Clear CMOS jumper
Back Panel Connectors
1 x DisplayPort
2 x HDMI ports
1 x USB 3.2 Gen 2 Type-A port (red)
4 x USB 3.2 Gen 1 ports
1 x USB Type-C™ port, with USB 3.2 Gen 2 support
1 x Q-Flash Plus button
1 x RJ-45 port
2 x SMA antenna connectors (2T2R)
3 x audio jacks
I/O Controller
iTE® I/O Controller Chip
H/W Monitoring
Voltage detection
Temperature detection
Fan speed detection
Overheating warning
Fan fail warning
Fan speed control
* Whether the fan speed control function is supported will depend on the cooler you install.
BIOS
1 x 256 Mbit flash
Use of licensed AMI UEFI BIOS
PnP 1.0a, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0
Unique Features
Support for APP Center
* Available applications in APP Center may vary by motherboard model. Supported functions of each application may also vary depending on motherboard specifications.
@BIOS
EasyTune
Fast Boot
Game Boost
ON/OFF Charge
RGB Fusion
Smart Backup
System Information Viewer
Support for Q-Flash Plus
Support for Q-Flash
Support for Xpress Install
Bundled Software
Norton® Internet Security (OEM version)
XSplit Gamecaster + Broadcaster (12 months license)
Realtek® 8125 Gaming LAN Bandwidth Control Utility
Operating System
Support for Windows 10 64-bit
Form Factor
Mini-ITX Form Factor; 17.0cm x 17.0cm
Remark
Due to different Linux support condition provided by chipset vendors, please download Linux driver from chipset vendors' website or 3rd party website.
Most hardware/software vendors may no longer offer drivers to support Win9X/ME/2000/XP. If drivers are available from the vendors, we will update them on the GIGABYTE website.
"Excellent customer service. I would like to commend Jordan Cutler for a job well done. I had to..."
"Joshua Lim was amazing to me, great service, and very patient."
"I'm just so happy with PB Tech over the years. Bought this computer I'm typing on nearly 8..."
"Once again EXCELLENT friendly service from Saad . Was quick to respond and helped me resolve my..."
"Thank you to Saad Malik, replied and solved my problem very quick:)"
"Excellent tv mount, simple to install, ordering online was simple, delivery was quick,"
"Always such great products at the best prices around. Have never had any issues with anything I..."
"Great service provided. Quick responses to emails too. Well done."
"I bought pc parts from here half a year ago to build my pc from Alex Ng at Manukau. Few months..."
"Martin has helped me with multiple purchases. He's my go to if I need anything. His..."
The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.