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"A ton of BIOS features makes it an adaptable and reliable choice within a moderate budget."
"Good all-round motherboard. I've had no issues at all so far. Make sure you install the M.2 drive before the CPU / cooler as larger coolers like mine make that a bit fiddly (I didn...view more"
- Supports 9th and 8th Gen Intel® Core™ Processors
- Dual Channel Non-ECC Unbuffered DDR4
- New 10+2 Phases Digital PWM Design
- Dual Ultra-Fast M.2 with PCIe Gen3 X4 (1 with Thermal Guard) & SATA interface
- 2-Way CrossFire™ Multi-Graphics Support with PCIe Armor and Ultra Durable™ Design
- Intel® Native USB 3.1 Gen2 Type-A
- Intel® GbE LAN with cFosSpeed Internet Accelerator Software
- Ultra Durable™ 25KV ESD and 15KV Surge LAN Protection
- High Quality Audio Capacitors and Audio Noise Guard with LED Trace Path Lighting
- Support RGB Lighting Effect in Full Colors
- CEC 2019 Ready, Save Power With a Simple Click
- Smart Fan 5 features Multiple Temperature Sensors and Hybrid Fan Headers with FAN STOP
- Lightning-Fast Intel® Thunderbolt™ 3 AIC Support
- Intel® Optane™ Memory Ready
GIGABYTE GAMING series motherboards use a 10*+2 phase PWM + Lower RDS(on) MOSFETs design to support the latest 8-Core Intel® Core™ CPUs by offering incredible precision in delivering power to the motherboard's most power- hungry and energy-sensitive components as well as delivering enhanced system performance and ultimate hardware scalability.
* Doubled from 5 phases with current balancing.
- Optimized gate charge to minimize switching losses.
- Lower temperature, smaller size, better thermal characteristics.
With an integrated I/O shield, building an GIGABYTE Ultra Durable PC is even easier.
GIGABYTE is offering a tested and proven platform that ensures proper compatibility with profiles up to 4000MHz and beyond. All users need to do to attain this performance boost is to ensure that their memory module is XMP capable and that the XMP function is activated and enabled on their motherboard.
DDR4 memory modules are available at a stock frequency of 2133MHz, but as frequency tweaking requires a considerable amount of effort and knowledge, memory vendors encode XMP profiles which can automatically modify the timings of the supported memory modules to work with your CPU and to achieve increased performance.
* XMP Profile support may vary depending on memory module. Please visit www.gigabyte.com to see the complete validated memory support list. Product features may vary by model.
Multi-graphics configuration offers better graphics performance for gaming enthusiasts who demand the highest frame rates without compromising on resolution.
- VR requires more performance than Full HD graphics for a steady 90FPS or greater.
- Only Gaming PCs can provide the best VR experience.
- Graphics Card: NVIDIA GTX 1060 / AMD RX 480 or greater, Compatible HDMI 1.4 video output
- CPU: Intel 8th Gen. Core i3 equivalent or greater
- Motherboard: AORUS/GIGABYTE Z390 motherboards
- Memory: 8GB RAM or greater
- USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port or greater
- OS: Windows 10 64-bit or newer
*Please check VR vendor website for full system requirements.
To create a seamless VR experience GIGABYTE GAMING Motherboards offer the best features to make your virtual reality feel like your actual reality. With technologies such as NVMe support via M.2 or U.2 and a one piece metal shielding to brace for heavier discrete graphics cards it's obvious that GIGABYTE GAMING has the tools you need to start your journey in VR.
Any copyrighted images or trademarks displayed are the property of their respective owners and are shown for reference purposes only. Reference herein does not constitute or imply affiliation or endorsement of Gigabyte products by the respective trademark owners. VR Gaming photo for reference only.
Intel® GbE LAN features cFosSpeed, a network traffic management application which helps to improve network latency and maintain low ping times to deliver better responsiveness in crowded LAN environments.
GIGABYTE motherboards use ICs with up to 3 times the ESD resistance levels compared to traditional ICs. This helps to better protect the motherboard and its components against potential damage caused by static electricity. GIGABYTE motherboards also feature special anti-surge ICs that protect your motherboard, and your PC from any surge in power delivery that may occur, helping to ensure that your PC is equipped to deal with any potentially irregular and inconsistent power delivery.
With durability in mind, GIGABYTE provides a thermal solution for M.2 SSD devices. The M.2 Thermal Guard prevents throttling and bottlenecks from high speed M.2 SSDs as it helps to dissipate heat before it becomes an issue.
GIGABYTE Motherboards are built with dual M.2 slots. With a PCIe NVMe + SATA dual-mode design on both M.2 slots. This configuration is designed for flexibility and adaptation to fit most users' and gamers' requests.
With Smart Fan 5 users can ensure that their gaming PC can maintain its performance while staying cool. Smart Fan 5 allows users to interchange their fan headers to reflect different thermal sensors at different locations on the motherboard. Not only that, with Smart Fan 5 more hybrid fan headers that support both PWM and Voltage mode fans have been introduced to make the motherboard more liquid cooling friendly.
Achieve fan silence. With Fan Stop, map any fan to stop completely when temperatures drop below a specified threshold. Which fan stops, based on readings from which sensor, and at what temperature-all of it can be customized to your liking.
Personalize your next PC rig to your liking by selecting the color of your choice to illuminate the external RGB light strip.
GIGABYTE motherboards use high-end audio capacitors. These high quality capacitors help deliver high resolution and high fidelity audio to provide the most realistic sound effects for gamers.
GIGABYTE motherboards feature an audio noise guard that essentially separates the board's sensitive analog audio components from potential noise pollution at the PCB level. LED trace path lighting Illuminates to show the separation of the PCB layers.
The innovative one piece stainless steel shielding design from GIGABYTE reinforces the PCIe connectors to provide the extra strength required to support heavy graphics cards.
GIGABYTE exclusive one piece stainless steel shielding design prevents against PCB distortion/twisting and plate bending, in addition to preventing any possible ESD interference.
Z390 motherboards feature solid plated ATX 24pin & ATX 12V 8pin + 4pin power connectors for offering stable power supply while CPU overloading.
- Larger contact area for electricity
- More metal quantity to sustain higher power and generated heat
- Ultra durable and longer lifespan
CPU
Support for Intel 9000 Processors and 8th Generation Intel® Core™ i7 processors/Intel® Core™ i5 processors/Intel® Core™ i3 processors/Intel® Pentium® processors/Intel® Celeron® processors in the LGA1151 package
L3 cache varies with CPU
(Please refer "CPU Support List" for more information.)
Chipset
Intel® Z390 Express Chipset
Memory
4 x DDR4 DIMM sockets supporting up to 64 GB of system memory
Dual channel memory architecture
Support for DDR4 2666/2400/2133 MHz memory modules
Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules (operate in non-ECC mode)
Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules
Support for Extreme Memory Profile (XMP) memory modules
(Please refer "Memory Support List" for more information.)
Onboard Graphics Integrated Graphics Processor-Intel® HD Graphics support:
1 x HDMI port, supporting a maximum resolution of 4096x2160@30 Hz
* Support for HDMI 1.4 version and HDCP 2.2.
Maximum shared memory of 1 GB
Audio
Realtek® ALC892 codec
High Definition Audio
2/4/5.1/7.1-channel
Support for S/PDIF Out
LAN
Intel® GbE LAN chip (10/100/1000 Mbit)
Expansion Slots
1 x PCI Express x16 slot, running at x16 (PCIEX16)
* For optimum performance, if only one PCI Express graphics card is to be installed, be sure to install it in the PCIEX16 slot.
1 x PCI Express x16 slot, running at x4 (PCIEX4)
4 x PCI Express x1 slots
(All of the PCI Express slots conform to PCI Express 3.0 standard.)
Storage Interface
Chipset:
1 x M.2 connector (Socket 3, M key, type 2242/2260/2280/22110 SATA and PCIe x4/x2 SSD support) (M2A)
1 x M.2 connector (Socket 3, M key, type 2242/2260/2280 SATA and PCIe x4/x2 SSD support, prepared for Intel® Hybrid SSD) (M2M)
6 x SATA 6Gb/s connectors
Support for RAID 0, RAID 1, RAID 5, and RAID 10
* Refer to "1-7 Internal Connectors," for the installation notices for the M.2 and SATA connectors.
Intel® Optane™ Memory Ready
Multi-Graphics Technology
Support for AMD Quad-GPU CrossFire™ and 2-Way AMD CrossFire™ technologies
USB
Chipset:
1 x USB 3.1 Gen 2 Type-A port (red) on the back panel
7 x USB 3.1 Gen 1 ports (5 ports on the back panel, 2 ports available through the internal USB header)
4 x USB 2.0/1.1 ports (2 ports on the back panel, 2 ports available through the internal USB header)
Internal I/O Connectors
1 x 24-pin ATX main power connector
1 x 4-pin ATX 12V power connector
1 x 8-pin ATX 12V power connector
1 x CPU fan header
3 x system fan headers
1 x RGB LED strip header
6 x SATA 6Gb/s connectors
2 x M.2 Socket 3 connectors
1 x front panel header
1 x front panel audio header
1 x S/PDIF Out header
1 x USB 3.1 Gen 1 header
1 x USB 2.0/1.1 header
1 x Trusted Platform Module (TPM) header (2x6 pin, for the GC-TPM2.0_S module only)
1 x Thunderbolt™ add-in card connector
1 x serial port header
1 x Clear CMOS jumper
Back Panel Connectors
1 x PS/2 keyboard/mouse port
1 x HDMI port
1 x USB 3.1 Gen 2 Type-A port (red)
5 x USB 3.1 Gen 1 ports
2 x USB 2.0/1.1 ports
1 x RJ-45 port
6 x audio jacks
I/O Controller
iTE® I/O Controller Chip
H/W Monitoring
Voltage detection
Temperature detection
Fan speed detection
Overheating warning
Fan fail warning
Fan speed control
* Whether the fan speed control function is supported will depend on the cooler you install.
BIOS
2 x 128 Mbit flash
Use of licensed AMI UEFI BIOS
Support for DualBIOS™
PnP 1.0a, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0
Unique Features
Support for APP Center
* Available applications in APP Center may vary by motherboard model. Supported functions of each application may also vary depending on motherboard specifications.
3D OSD
@BIOS
Ambient LED
AutoGreen
Cloud Station
EasyTune
Easy RAID
Fast Boot
Game Boost
ON/OFF Charge
Platform Power Management
Smart Backup
Smart Keyboard
Smart TimeLock
Smart HUD
Smart Survey
System Information Viewer
USB Blocker
V-Tuner
Support for Q-Flash
Support for Xpress Install
Bundle Software
Norton® Internet Security (OEM version)
cFosSpeed
Operating System
Support for Windows 10 64-bit
Form Factor
ATX Form Factor; 30.5cm x 22.5cm
Remark
Due to different Linux support condition provided by chipset vendors, please download Linux driver from chipset vendors' website or 3rd party website.
Most hardware/software vendors may no longer offer drivers to support Win9X/ME/2000/XP. If drivers are available from the vendors, we will update them on the GIGABYTE website.
| Manufacturer Part No: | Z390 GAMING X | Brand: | Gigabyte | Product Type: | ATX Form Factor, |
| UPC | 889523014905 | Product Family: | - | Shipping Weight: | 1.34 kg |
| PB Part No: | MBDGBM55102 | Product Model: | Z390 GAMING X | ||
| Warranty: | 12 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
||||
Good all-round motherboard. I've had no issues at all so far. Make sure you install the M.2 drive before the CPU / cooler as larger coolers like mine make that a bit fiddly (I didn't!)
Lots of pretty lights but I don't have a windowed case so not exactly important for me. I like the four LEDS that show status of main subsystems - if they're on, then there's an issue with CPU, memory, VGA or OS. Nice.
BIOS v configurable esp for overclocking if you have an unlocked CPU.
A ton of BIOS features makes it an adaptable and reliable choice within a moderate budget.
- Supports 9th and 8th Gen Intel® Core™ Processors
- Dual Channel Non-ECC Unbuffered DDR4
- New 10+2 Phases Digital PWM Design
- Dual Ultra-Fast M.2 with PCIe Gen3 X4 (1 with Thermal Guard) & SATA interface
- 2-Way CrossFire™ Multi-Graphics Support with PCIe Armor and Ultra Durable™ Design
- Intel® Native USB 3.1 Gen2 Type-A
- Intel® GbE LAN with cFosSpeed Internet Accelerator Software
- Ultra Durable™ 25KV ESD and 15KV Surge LAN Protection
- High Quality Audio Capacitors and Audio Noise Guard with LED Trace Path Lighting
- Support RGB Lighting Effect in Full Colors
- CEC 2019 Ready, Save Power With a Simple Click
- Smart Fan 5 features Multiple Temperature Sensors and Hybrid Fan Headers with FAN STOP
- Lightning-Fast Intel® Thunderbolt™ 3 AIC Support
- Intel® Optane™ Memory Ready
GIGABYTE GAMING series motherboards use a 10*+2 phase PWM + Lower RDS(on) MOSFETs design to support the latest 8-Core Intel® Core™ CPUs by offering incredible precision in delivering power to the motherboard's most power- hungry and energy-sensitive components as well as delivering enhanced system performance and ultimate hardware scalability.
* Doubled from 5 phases with current balancing.
- Optimized gate charge to minimize switching losses.
- Lower temperature, smaller size, better thermal characteristics.
With an integrated I/O shield, building an GIGABYTE Ultra Durable PC is even easier.
GIGABYTE is offering a tested and proven platform that ensures proper compatibility with profiles up to 4000MHz and beyond. All users need to do to attain this performance boost is to ensure that their memory module is XMP capable and that the XMP function is activated and enabled on their motherboard.
DDR4 memory modules are available at a stock frequency of 2133MHz, but as frequency tweaking requires a considerable amount of effort and knowledge, memory vendors encode XMP profiles which can automatically modify the timings of the supported memory modules to work with your CPU and to achieve increased performance.
* XMP Profile support may vary depending on memory module. Please visit www.gigabyte.com to see the complete validated memory support list. Product features may vary by model.
Multi-graphics configuration offers better graphics performance for gaming enthusiasts who demand the highest frame rates without compromising on resolution.
- VR requires more performance than Full HD graphics for a steady 90FPS or greater.
- Only Gaming PCs can provide the best VR experience.
- Graphics Card: NVIDIA GTX 1060 / AMD RX 480 or greater, Compatible HDMI 1.4 video output
- CPU: Intel 8th Gen. Core i3 equivalent or greater
- Motherboard: AORUS/GIGABYTE Z390 motherboards
- Memory: 8GB RAM or greater
- USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port or greater
- OS: Windows 10 64-bit or newer
*Please check VR vendor website for full system requirements.
To create a seamless VR experience GIGABYTE GAMING Motherboards offer the best features to make your virtual reality feel like your actual reality. With technologies such as NVMe support via M.2 or U.2 and a one piece metal shielding to brace for heavier discrete graphics cards it's obvious that GIGABYTE GAMING has the tools you need to start your journey in VR.
Any copyrighted images or trademarks displayed are the property of their respective owners and are shown for reference purposes only. Reference herein does not constitute or imply affiliation or endorsement of Gigabyte products by the respective trademark owners. VR Gaming photo for reference only.
Intel® GbE LAN features cFosSpeed, a network traffic management application which helps to improve network latency and maintain low ping times to deliver better responsiveness in crowded LAN environments.
GIGABYTE motherboards use ICs with up to 3 times the ESD resistance levels compared to traditional ICs. This helps to better protect the motherboard and its components against potential damage caused by static electricity. GIGABYTE motherboards also feature special anti-surge ICs that protect your motherboard, and your PC from any surge in power delivery that may occur, helping to ensure that your PC is equipped to deal with any potentially irregular and inconsistent power delivery.
With durability in mind, GIGABYTE provides a thermal solution for M.2 SSD devices. The M.2 Thermal Guard prevents throttling and bottlenecks from high speed M.2 SSDs as it helps to dissipate heat before it becomes an issue.
GIGABYTE Motherboards are built with dual M.2 slots. With a PCIe NVMe + SATA dual-mode design on both M.2 slots. This configuration is designed for flexibility and adaptation to fit most users' and gamers' requests.
With Smart Fan 5 users can ensure that their gaming PC can maintain its performance while staying cool. Smart Fan 5 allows users to interchange their fan headers to reflect different thermal sensors at different locations on the motherboard. Not only that, with Smart Fan 5 more hybrid fan headers that support both PWM and Voltage mode fans have been introduced to make the motherboard more liquid cooling friendly.
Achieve fan silence. With Fan Stop, map any fan to stop completely when temperatures drop below a specified threshold. Which fan stops, based on readings from which sensor, and at what temperature-all of it can be customized to your liking.
Personalize your next PC rig to your liking by selecting the color of your choice to illuminate the external RGB light strip.
GIGABYTE motherboards use high-end audio capacitors. These high quality capacitors help deliver high resolution and high fidelity audio to provide the most realistic sound effects for gamers.
GIGABYTE motherboards feature an audio noise guard that essentially separates the board's sensitive analog audio components from potential noise pollution at the PCB level. LED trace path lighting Illuminates to show the separation of the PCB layers.
The innovative one piece stainless steel shielding design from GIGABYTE reinforces the PCIe connectors to provide the extra strength required to support heavy graphics cards.
GIGABYTE exclusive one piece stainless steel shielding design prevents against PCB distortion/twisting and plate bending, in addition to preventing any possible ESD interference.
Z390 motherboards feature solid plated ATX 24pin & ATX 12V 8pin + 4pin power connectors for offering stable power supply while CPU overloading.
- Larger contact area for electricity
- More metal quantity to sustain higher power and generated heat
- Ultra durable and longer lifespan
CPU
Support for Intel 9000 Processors and 8th Generation Intel® Core™ i7 processors/Intel® Core™ i5 processors/Intel® Core™ i3 processors/Intel® Pentium® processors/Intel® Celeron® processors in the LGA1151 package
L3 cache varies with CPU
(Please refer "CPU Support List" for more information.)
Chipset
Intel® Z390 Express Chipset
Memory
4 x DDR4 DIMM sockets supporting up to 64 GB of system memory
Dual channel memory architecture
Support for DDR4 2666/2400/2133 MHz memory modules
Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules (operate in non-ECC mode)
Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules
Support for Extreme Memory Profile (XMP) memory modules
(Please refer "Memory Support List" for more information.)
Onboard Graphics Integrated Graphics Processor-Intel® HD Graphics support:
1 x HDMI port, supporting a maximum resolution of 4096x2160@30 Hz
* Support for HDMI 1.4 version and HDCP 2.2.
Maximum shared memory of 1 GB
Audio
Realtek® ALC892 codec
High Definition Audio
2/4/5.1/7.1-channel
Support for S/PDIF Out
LAN
Intel® GbE LAN chip (10/100/1000 Mbit)
Expansion Slots
1 x PCI Express x16 slot, running at x16 (PCIEX16)
* For optimum performance, if only one PCI Express graphics card is to be installed, be sure to install it in the PCIEX16 slot.
1 x PCI Express x16 slot, running at x4 (PCIEX4)
4 x PCI Express x1 slots
(All of the PCI Express slots conform to PCI Express 3.0 standard.)
Storage Interface
Chipset:
1 x M.2 connector (Socket 3, M key, type 2242/2260/2280/22110 SATA and PCIe x4/x2 SSD support) (M2A)
1 x M.2 connector (Socket 3, M key, type 2242/2260/2280 SATA and PCIe x4/x2 SSD support, prepared for Intel® Hybrid SSD) (M2M)
6 x SATA 6Gb/s connectors
Support for RAID 0, RAID 1, RAID 5, and RAID 10
* Refer to "1-7 Internal Connectors," for the installation notices for the M.2 and SATA connectors.
Intel® Optane™ Memory Ready
Multi-Graphics Technology
Support for AMD Quad-GPU CrossFire™ and 2-Way AMD CrossFire™ technologies
USB
Chipset:
1 x USB 3.1 Gen 2 Type-A port (red) on the back panel
7 x USB 3.1 Gen 1 ports (5 ports on the back panel, 2 ports available through the internal USB header)
4 x USB 2.0/1.1 ports (2 ports on the back panel, 2 ports available through the internal USB header)
Internal I/O Connectors
1 x 24-pin ATX main power connector
1 x 4-pin ATX 12V power connector
1 x 8-pin ATX 12V power connector
1 x CPU fan header
3 x system fan headers
1 x RGB LED strip header
6 x SATA 6Gb/s connectors
2 x M.2 Socket 3 connectors
1 x front panel header
1 x front panel audio header
1 x S/PDIF Out header
1 x USB 3.1 Gen 1 header
1 x USB 2.0/1.1 header
1 x Trusted Platform Module (TPM) header (2x6 pin, for the GC-TPM2.0_S module only)
1 x Thunderbolt™ add-in card connector
1 x serial port header
1 x Clear CMOS jumper
Back Panel Connectors
1 x PS/2 keyboard/mouse port
1 x HDMI port
1 x USB 3.1 Gen 2 Type-A port (red)
5 x USB 3.1 Gen 1 ports
2 x USB 2.0/1.1 ports
1 x RJ-45 port
6 x audio jacks
I/O Controller
iTE® I/O Controller Chip
H/W Monitoring
Voltage detection
Temperature detection
Fan speed detection
Overheating warning
Fan fail warning
Fan speed control
* Whether the fan speed control function is supported will depend on the cooler you install.
BIOS
2 x 128 Mbit flash
Use of licensed AMI UEFI BIOS
Support for DualBIOS™
PnP 1.0a, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0
Unique Features
Support for APP Center
* Available applications in APP Center may vary by motherboard model. Supported functions of each application may also vary depending on motherboard specifications.
3D OSD
@BIOS
Ambient LED
AutoGreen
Cloud Station
EasyTune
Easy RAID
Fast Boot
Game Boost
ON/OFF Charge
Platform Power Management
Smart Backup
Smart Keyboard
Smart TimeLock
Smart HUD
Smart Survey
System Information Viewer
USB Blocker
V-Tuner
Support for Q-Flash
Support for Xpress Install
Bundle Software
Norton® Internet Security (OEM version)
cFosSpeed
Operating System
Support for Windows 10 64-bit
Form Factor
ATX Form Factor; 30.5cm x 22.5cm
Remark
Due to different Linux support condition provided by chipset vendors, please download Linux driver from chipset vendors' website or 3rd party website.
Most hardware/software vendors may no longer offer drivers to support Win9X/ME/2000/XP. If drivers are available from the vendors, we will update them on the GIGABYTE website.
The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our branches nationwide. You can select which branch you want to pick up from the checkout. Please note that if the branch you want to pick up from doesn't have stock of one or more of the items in your order, it may take 3-4 working days to transfer the stock to the branch so your order can be fulfilled.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.
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