So I have spent a lot of money at PB tech over the years and never once returned anything. But the problems with this headset were just too big and too frequent to put up with, especially after spending a bunch on it. I explained this to the staff to which they appeared to be offended when I asked for my money back. After only 1 week of use, and being in perfect condition, I was charged "restock fee". Obviously it's my fault for the headset not tracking and various other problems. So mad and disappointed with how you treat customers. So I have spent a lot of money at PB tech over the years and never once returned anything. But the problems with this headset were just too big and too frequent to put up with, especially after spending a bunch on it. I explained this to the staff to which they appeared to be offended when I asked for my money back. After only 1 week of use, and being in perfect condition, I was charged "restock fee". Obviously it's my fault for the headset not tracking and various other problems. So mad and disappointed with how you treat customers.

The Cosmos has a quality feel to it. Unfortunately it suffers from severe controller tracking issues which means you can only use it in certain light conditions. This is a well known flaw with the product line. The flip up face is a great idea but the shallow angle of the halo strap sets the headset at an angle to you face leaving a big gap along the bottom of the headset. This also have the effect of not finding the sweet spot causing strain to the eyes. It is such a pity because the display is crisp with vibrant colors and great for text. The earphones work well with good sound. I so wanted the Cosmos to be good based on my great experience...view more The Cosmos has a quality feel to it. Unfortunately it suffers from severe controller tracking issues which means you can only use it in certain light conditions. This is a well known flaw with the product line. The flip up face is a great idea but the shallow angle of the halo strap sets the headset at an angle to you face leaving a big gap along the bottom of the headset. This also have the effect of not finding the sweet spot causing strain to the eyes. It is such a pity because the display is crisp with vibrant colors and great for text. The earphones work well with good sound. I so wanted the Cosmos to be good based on my great experience with the original Vive. And my Oculus Rift S gave me confidence that inside out tracking works. However I was wrong. If HTC used the comfort of the old Vive, the solid inside out tracking of the Rift S and the amazing displays of the Cosmos, well then they would have a clear winner. Unfortunately the tracking and comfort lets it down and I can not recommend this product.

The Cosmos is an amazing headset all the setup is easier and not needing to have base stations is an advantage for smaller areas.

But on the downside for the same reason sometimes the tracking isnt 100% with some lighting levels but im sure this wont be to bad when they release the base stations for this headset which should make the tracking very reliable. The Cosmos is an amazing headset all the setup is easier and not needing to have base stations is an advantage for smaller areas.

But on the downside for the same reason sometimes the tracking isnt 100% with some lighting levels but im sure this wont be to bad when they release the base stations for this headset which should make the tracking very reliable.

Great headset, fantastic display. Overpriced for what it is and the tracking on the controllers needs a bit of work. Luckily I don't use the controllers that much as I play flight and race sims. Had money to spare.

If the index was available in NZ even with the extra cost it would have been my first choice, better tracking, better fov, and refresh rate. But I still love the cosmos! Second best headset out there at an overpriced rate. Great headset, fantastic display. Overpriced for what it is and the tracking on the controllers needs a bit of work. Luckily I don't use the controllers that much as I play flight and race sims. Had money to spare.

If the index was available in NZ even with the extra cost it would have been my first choice, better tracking, better fov, and refresh rate. But I still love the cosmos! Second best headset out there at an overpriced rate.

Working flawlessly so far. No problems with tracking at all in various lighting conditions so can assume the issues reported by others have been fixed with firmware/software updates. But of common sense required there. VR has come a long way from my first headset which was a Oculus DK2.
I think the tech is not mature yet, but after a week of playing with the Cosmos it's certainly at point where it's perfectly enjoyable experience. Working flawlessly so far. No problems with tracking at all in various lighting conditions so can assume the issues reported by others have been fixed with firmware/software updates. But of common sense required there. VR has come a long way from my first headset which was a Oculus DK2.
I think the tech is not mature yet, but after a week of playing with the Cosmos it's certainly at point where it's perfectly enjoyable experience.

Tracking is fine on many games and programs Expert+ on Beat Saber is playable and did not experience major tracking issues in a well lit room with white walls.
Firmware upgrades have managed to make tracking and prediction when not in range of cameras much more usable.
Steep price compared to Oculus Rift but much better than sending data to Facebook for advertising Tracking is fine on many games and programs Expert+ on Beat Saber is playable and did not experience major tracking issues in a well lit room with white walls.
Firmware upgrades have managed to make tracking and prediction when not in range of cameras much more usable.
Steep price compared to Oculus Rift but much better than sending data to Facebook for advertising

Sometimes tracking can get a bit confused, normally only when your head is close to the ground. Recomend buying rechargeable batteries for the controllers. Sometimes tracking can get a bit confused, normally only when your head is close to the ground. Recomend buying rechargeable batteries for the controllers.