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Previous Questions & Answers

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What’s the refresh rate? Asked by: Guest on 10 June 2021
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See specifications: Max 100Hz
Answered by: PB Tech on 10 June 2021
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Does this have to be plugged in? Asked by: Guest on 10 June 2021
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Does this pc have an USB type C? Asked by: Guest on 10 June 2021
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Yes, 1 in the rear
Answered by: PB Tech on 12 June 2021
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If your laptop USB-C supports DP Alt mode, yes.
Answered by: PB Tech on 10 June 2021
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That's a can of worms in of itself. To keep it simple, it's a LED backlight IPS panel display. No modern monitor will be 'LCD" in layman terms anymore.
Answered by: PB Tech on 10 June 2021
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how do you change the led color? Asked by: AlexanderT605
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Yes
Answered by: PB Tech on 10 June 2021
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USB-C to HDMI, sure.
Answered by: PB Tech on 10 June 2021
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when did this mouse come out Asked by: Guest on 9 June 2021
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September 2019, official release
Answered by: PB Tech on 12 June 2021
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can you double click with it Asked by: Guest on 9 June 2021
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No, no consumer mouse is built for that purpose. They are normally built to STOP drag/double clicking, as it is a fault not a feature.
Answered by: PB Tech on 10 June 2021
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Does this pc have an USB Type C port? Asked by: Guest on 9 June 2021
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Yes, 1 in the Front and 1 in the Rear
Answered by: PB Tech on 12 June 2021
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See the spec list, USB Ports: Rear: 2 x USB 3.2 Gen 2 port(s)(1 x Type-A +1 x USB Type-C®)
Answered by: PB Tech on 9 June 2021
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5.10 GHz Max Turbo, temperature dependent.
Answered by: PB Tech on 9 June 2021
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6 Cores, 12 Threads
Answered by: PB Tech on 9 June 2021
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No, only provides an additional wired ethernet connection for PC's. See here instead: https://www.pbtech.co.nz/category/networking/wi-fi-adapters?fs=16889407
Answered by: PB Tech on 9 June 2021
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This is the cheapest option, unless your motherboard support faster speed for MEMCRU048193. Otherwise with fewer manufacturing for DDR3, price is expected to increase due to rarity.
Answered by: PB Tech on 9 June 2021
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This is the cheapest option, unless your motherboard support faster speed for MEMCRU048193. Otherwise with fewer manufacturing for DDR3, price is expected to increase due to rarity.
Answered by: PB Tech on 9 June 2021
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It should.
Answered by: PB Tech on 9 June 2021
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Is there HDMI on this pc? Asked by: Guest on 9 June 2021
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Yes
Answered by: PB Tech on 9 June 2021
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Is this the Un7300 model? Asked by: Guest on 9 June 2021
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Yes, all HDMI standards are backwards compatible.
Answered by: PB Tech on 9 June 2021
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There are no other color options
Answered by: PB Tech on 9 June 2021
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Storage can be replaced with larger capacity, please contact websales@pbtech.co.nz for options and pricing.
Answered by: PB Tech on 9 June 2021
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Can be used in 220v country?? Asked by: MichelleH1495
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Charger and Earpods are not included. Thanks!
Answered by: PB Tech on 9 June 2021
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Does this work with samsung S9? Asked by: Guest on 9 June 2021
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If your model has wireless charging, then yes. Note that not all S9 models have wireless charging.
Answered by: PB Tech on 9 June 2021
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Unfortunately, as with most HP stock during this global shortage, it is only available on order. We would recommend these other laptops in the meantime: NBKLEN71452 or NBKLEN82046,
Answered by: PB Tech on 9 June 2021
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Will these work with iphone/ipad? Asked by: Guest on 9 June 2021
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it will work if your device has a 3.5mm headphone jack
Answered by: PB Tech on 9 June 2021
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Will this handle two monitors? Asked by: Guest on 9 June 2021
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Yes, but will require a external accessory such as CABSTT3677777, or Dell recommended NBDDEL3660396.
Answered by: PB Tech on 9 June 2021
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Hey how would i know if this fits my pc Asked by: Guest on 9 June 2021
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That's a very loaded question, recommend you consult with Google so you can breakdown all the answers you need. In general, if you have the appropriate CPU and your case supports MATX, it should be fine from there.
Answered by: PB Tech on 9 June 2021
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Global shortage, no ETA's for all GPU.
Answered by: PB Tech on 9 June 2021
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Unfortunately. no. The design is for right handed use. See our options for ambidextrous and left-handed mice: https://www.pbtech.co.nz/category/peripherals/mice/shop-all?fs=16888761
Answered by: PB Tech on 9 June 2021
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is 1 case fan enough? Asked by: Guest on 9 June 2021
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Unless you are expecting heavy sustained loads, such as: 4K 1hr video rendering, photorealistic high complex 3D environment design, or ultra gaming for over 3hrs, 1 case fan is enough to keep the temps in the appropriate range for standard use.
Answered by: PB Tech on 9 June 2021
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No, console only
Answered by: PB Tech on 9 June 2021
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Does this pc have an USB type C port? Asked by: Guest on 9 June 2021
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No
Answered by: PB Tech on 9 June 2021
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which generation is this? Asked by: MalharK
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The Acer Aspire series is not identified by generation, especially since there are a multitude of variations of models throughout the year. This is a 2020 model of the Acer Aspire 5 series, utilizing the 10th Gen i5 processor.
Answered by: PB Tech on 9 June 2021
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Will this accept a macbook ssd drive? Asked by: Guest on 8 June 2021
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No, Apple uses a proprietary connector for their SSD drives. You will need a special adapter/enclosure to connect it. We do not sell it.
Answered by: PB Tech on 12 June 2021
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Can I answer calls and texts on watch? Asked by: Guest on 8 June 2021
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These functions are not supported. Thanks!
Answered by: PB Tech on 9 June 2021
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does it work with other laptops or only mac? Asked by: Guest on 8 June 2021
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Works with most laptops, see the features to determine the fit.
Answered by: PB Tech on 8 June 2021
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does it come with a cable??? Asked by: Guest on 8 June 2021
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No
Answered by: PB Tech on 8 June 2021
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Could you put more fans on this? Asked by: Guest on 8 June 2021
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Yes, please contact websales@pbtech.co.nz for options and pricing.
Answered by: PB Tech on 8 June 2021
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Not currently.
Answered by: PB Tech on 8 June 2021
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Does this laptop have expandable RAM? Asked by: Guest on 8 June 2021
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Yes
Answered by: PB Tech on 8 June 2021
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Yes, any CPU socket listed in the specification will fit. 10th Gen uses LGA1200.
Answered by: PB Tech on 8 June 2021
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Motherboards do not have integrated graphics, you will need a CPU with one. The specifications only list support for integrated graphics, not that it has it by itself.
Answered by: PB Tech on 8 June 2021
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are these compatible with xbox one? Asked by: Guest on 8 June 2021
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Does this laptop flip? Asked by: Guest on 8 June 2021
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Yes, it says so in the title.
Answered by: PB Tech on 8 June 2021
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does it have a usb c port? Asked by: HarpreetS63
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No
Answered by: PB Tech on 8 June 2021
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No
Answered by: PB Tech on 8 June 2021
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Yes, note that the S21 series has up to 15W wireless charging.
Answered by: PB Tech on 8 June 2021
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It's in the title, 1 Year for this product.
Answered by: PB Tech on 8 June 2021
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will it work for t495? Asked by: JerinS
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No
Answered by: PB Tech on 8 June 2021
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No
Answered by: PB Tech on 8 June 2021
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Yes, you can toggle through presets or turn it off.
Answered by: PB Tech on 8 June 2021
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WHAT IS THE SCREEN SIZE AND RESOLUTION? Asked by: Guest on 8 June 2021
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14" 1920x1080
Answered by: PB Tech on 8 June 2021
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VESA mount? Asked by: KaiH2
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No, requires a special adapter that we cannot acquire at this time.
Answered by: PB Tech on 8 June 2021
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Yes
Answered by: PB Tech on 8 June 2021
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Yes, see manufacturer support list: https://www.gigabyte.com/Motherboard/B550-AORUS-ELITE-AX-V2-rev-10/support#support-cpu
Answered by: PB Tech on 8 June 2021
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Can you answer calls from headset? Asked by: Guest on 8 June 2021
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See previously answered question: Up to 3 displays at 1080p, or 1x 4k display at 30Hz.
Answered by: PB Tech on 8 June 2021
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1x VGA, 1x DisplayPort
Answered by: PB Tech on 8 June 2021
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How many fans are there on the case? Asked by: Guest on 8 June 2021
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1x 120mm fan in the rear
Answered by: PB Tech on 8 June 2021
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Read the detail carefully: "We can add any part to a PC for a small fee as long as we don't need to remove an existing part for it to fit, for example adding more RAM, an extra hard drive" . Changing the case requires a total disassembly of the entire PC, and then reassemble again. Use our https://www.pbtech.co.nz/system-builder instead, to choose parts you prefer.
Answered by: PB Tech on 8 June 2021
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Yes, however given the global shortage options are quite limited. Normally we would recommend the NVIDIA GTX 1660 Super, as it is the most you can install without having to upgrade the PSU. For installation, please consult websales@pbtech.co.nz
Answered by: PB Tech on 8 June 2021
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No
Answered by: PB Tech on 9 June 2021
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This PC is a low-mid range for 2019 standards. Able to play most games before then, medium to high 60fps and above at 1080p. In general, we would recommend MONLGL32765 or MONLGL32461
Answered by: PB Tech on 8 June 2021
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No, only the cellular LTE model can do so. This model needs to be paired with a phone for call function.
Answered by: PB Tech on 8 June 2021
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What refresh rate does the laptop have? Asked by: Guest on 7 June 2021
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60Hz
Answered by: PB Tech on 8 June 2021
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Does this come with the necessary cables? Asked by: Guest on 7 June 2021
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Power cable, yes. Display cables are included with your monitor, not in this package.
Answered by: PB Tech on 8 June 2021
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Is there Bluetooth on this pc Asked by: Guest on 7 June 2021
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No
Answered by: PB Tech on 8 June 2021
Q
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Yes you can, please place a click and collect order and the item will be sent from head office to Penrose for pickup.
Answered by: PB Tech on 8 June 2021
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No
Answered by: PB Tech on 8 June 2021
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How old is it? Asked by: Guest on 7 June 2021
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2015
Answered by: PB Tech on 8 June 2021
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Can you plug in headphones to the monitor? Asked by: Guest on 7 June 2021
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Yes you can
Answered by: PB Tech on 23 June 2021
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See previously answered question: You can check store stock levels right from this product listing, click "check store stock levels.". Currently we do not have stock, only backorders.
Answered by: PB Tech on 8 June 2021
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Unknown, there is no specification sheet that details the power adapter.
Answered by: PB Tech on 8 June 2021
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No, brand new. All our Off-Lease, Remanufactured, Ex-Demo etc will be advertised clearly in the title. Yes, it has a 4K UHD screen as specified in the title and specifications.
Answered by: PB Tech on 8 June 2021
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does this have bluetooth? Asked by: Guest on 7 June 2021
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No, uses a Nano receciver
Answered by: PB Tech on 9 June 2021
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This product has been marked clearance and is unlikely to return.
Answered by: PB Tech on 8 June 2021
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Will it work with an i5-2400 @ 3.10GHz Asked by: Guest on 7 June 2021
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No, 10th Gen Comet Lake only.
Answered by: PB Tech on 8 June 2021
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A
Up to 320mm long
Answered by: PB Tech on 8 June 2021
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This product is currently on an order basis. Current estimate is August for orders placed now.
Answered by: PB Tech on 8 June 2021
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What gen is the PCI? Asked by: JonathanO26
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Does it support 5G? Asked by: Guest on 7 June 2021
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No
Answered by: PB Tech on 8 June 2021
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It's in the Title, Features and Specifications. 16GB RAM.
Answered by: PB Tech on 7 June 2021
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Yes, if you'd like us to add it before pickup contact websales@pbtech.co.nz
Answered by: PB Tech on 7 June 2021
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GGPC systems come fully assembled, plug-in-and-play with the Windows 10 operating system pre-installed along with drivers so you can get into your favourite games right away.
Answered by: PB Tech on 7 June 2021
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1.53kg
Answered by: PB Tech on 7 June 2021
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A
327.1 x 241 x 19.9 mm (WxDxH)
Answered by: PB Tech on 7 June 2021
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The Nemesis has more storage and more RGB, however parts for it are not available at the moment.
Answered by: PB Tech on 7 June 2021
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Yes, all GGPC's come with a 1 Year warranty for the build as a whole. Individual part warranty may be longer, such as the PSU and SSD having 3 Year warranty.
Answered by: PB Tech on 7 June 2021
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Yes, 60Hz
Answered by: PB Tech on 7 June 2021
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How many are included? Asked by: Guest on 7 June 2021
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Just one
Answered by: PB Tech on 8 June 2021
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Front and back Gorilla Glass 5
Answered by: PB Tech on 7 June 2021
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Yes, it has been upgraded.
Answered by: PB Tech on 7 June 2021
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Is it LTE? Asked by: LunarossaL6
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No
Answered by: PB Tech on 7 June 2021
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Will it charge a MacBook Air Asked by: Guest on 7 June 2021
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No, not designed for laptops.
Answered by: PB Tech on 7 June 2021
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See previously answered question: A02s is unlocked and compatible with all NZ mobile networks. This is true for all our Samsung mobiles.
Answered by: PB Tech on 7 June 2021
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You will have to verify if the phone is compatible with their network standards by double checking with the local providers. The phone itself has no restrictions.
Answered by: PB Tech on 7 June 2021
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This is the Performance Edition, which has closed side.
Answered by: PB Tech on 12 June 2021
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No, you will need a docking station
Answered by: PB Tech on 7 June 2021
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Should I buy this pc for my son? Asked by: Guest on 6 June 2021
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We can only advise on the product, we cannot make decisions for you. As previous questions noted, it comfortably performs as first PC.
Answered by: PB Tech on 7 June 2021
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Yes, includes starter set for approx ~200 page yield.
Answered by: PB Tech on 7 June 2021
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Does this laptop have a touch screen? Asked by: Guest on 6 June 2021
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No
Answered by: PB Tech on 7 June 2021
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There still some available from other retailers, especially from overseas.
Answered by: PB Tech on 7 June 2021
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This product has been marked clearance and is unlikely to return.
Answered by: PB Tech on 7 June 2021
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hi What version of ios is that? Asked by: Guest on 6 June 2021
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iOS 9
Answered by: PB Tech on 7 June 2021
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Only if the device and the portable display both have Thunderbolt 3 ports, as this cable will only work with Thunderbolt standard.
Answered by: PB Tech on 12 June 2021
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Storage varies depending on use, but these models are generally what you are after: MEMSDK2473 or MEMLXR22250. Remember, a minute of 4K footage is roughly 2GB in size.
Answered by: PB Tech on 7 June 2021
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Galaxy A12 supports NFC. Shipping is not included. Thanks!
Answered by: PB Tech on 8 June 2021
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No, the XBox requires a direct HDMI connection, this monitor has no HDMI port.
Answered by: PB Tech on 6 June 2021
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Yes, of course.
Answered by: PB Tech on 6 June 2021
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No, just the GPU with the water block. The rest of the watercooling loop system must be purchased separately.
Answered by: PB Tech on 6 June 2021
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Can these be used as a headset with laptop Asked by: Guest on 6 June 2021
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Yes, as long as the device has Bluetooth.
Answered by: PB Tech on 6 June 2021
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NVMe SSD
Answered by: PB Tech on 6 June 2021
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Global shortage, no ETA
Answered by: PB Tech on 12 June 2021
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Battery life varies depending use and environment. On average, should achieve 7 hours on light use, and just over 5 hours with WiFi enabled.
Answered by: PB Tech on 6 June 2021
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No, it is capable of editing sure, but not recommended performance. Recommend Quad core, Hexa-core ideally, with dedicated GPU preferably.
Answered by: PB Tech on 5 June 2021
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If it is within 7 days of the sale, consult with your local branch.
Answered by: PB Tech on 5 June 2021
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is this a modem also? thx Asked by: Guest on 5 June 2021
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No, router only.
Answered by: PB Tech on 5 June 2021
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See previous answered question: 6.5ms
Answered by: PB Tech on 5 June 2021
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Yes, all our Samsung are unlocked.
Answered by: PB Tech on 5 June 2021
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when i buy it can u guys change the case??? Asked by: Guest on 4 June 2021
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Your local service branch, yes. But there will be a service charge to disassemble the entire PC and reassemble again. Consult with your local service branch for pricing and how long it will take.
Answered by: PB Tech on 5 June 2021
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HDD
Answered by: PB Tech on 5 June 2021