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Be bold. Do more on the move. The all-new TUF Dash F15 puts powerful Windows 10 Pro gaming in a super slim chassis. Up to the latest 11th Gen Intel® Core™ i7-11375H CPU and GeForce RTX™ 3070 GPU make gaming smooth on up to a blazing fast 240Hz display. Even at 19.9mm thin, this TUF chassis meets rigorous MIL-STD durability standards, resisting everyday knocks and bumps. Up to 16.6 hours of battery lets you multitask more in a laptop light enough to carry into action anywhere.
Clean lines define the look and feel of the new TUF Dash F15. The simple typography stands tall against bold backgrounds in Moonlight White or Eclipse Gray. Even the chassis evokes the linear lettering, closing down to a streamlined 19.9mm thin. Super-narrow bezels continue the theme, maximizing screen space with minimal distraction. The dashing looks don't compromise a classic TUF core that meets military-grade MIL-STD standards.
- 19.9 MM Thin
- SUPER NARROW Bezel
Open spaces. Precise lines. Sharp angles. Our new logo evokes the strength and durability that TUF stands for. The Dash F15 represents a new horizon for TUF, drawing a line between the past and a leaner, lighter, and more inclusive future. We're building on a strong core foundation to bring top tier gaming experiences to everyone.
The new slim form factor is just 19.9mm thin, allowing it to slip easily into backpacks and travel with you everywhere. It's the most portable TUF gaming laptop to date: 10% lighter and with a footprint 20% smaller than standard TUF Gaming models, without compromising performance. With all this power in such a streamlined chassis, the only thing you need to worry about carrying is your team.
In order to earn the TUF Gaming name, our laptops must survive a rigorous battery of military-grade MIL-STD-810H tests including drops, vibration, humidity, and extreme temperatures. Dependable even in the harshest conditions, TUF laptops are reliable allies against the bumps and knocks of everyday life.
Always ready for action, the Dash F15 darts with ease between gaming, streaming, and more. Up to an 11th Gen Intel® Core™ i7-11375H CPU powers through everyday work and play. Graphics are fast and fluid with up to a leading-edge GeForce RTX™ 3070 GPU with Dynamic Boost 2.0 that reliably delivers high frame rates. As much as 32GB of DDR4-3200 RAM lets you switch gears between tasks seamlessly, while a superfast NVMe PCIe® SSD up to 1TB accelerates load times across all your apps and games.
Steal the show with incredible graphics and smooth, stutter-free live streaming. Next-generation hardware encoding and decoding combine to show off all your best moments in exquisite detail. And the all-new NVIDIA Broadcast app takes your livestreams to the next level with powerful AI capabilities to improve audio and video quality with effects like virtual background, webcam auto frame and microphone noise removal. GeForce RTX™ 30 Series laptops deliver the performance and image quality necessary to give your audience your best-every time.
GeForce RTX™ 30 Series powers the world's fastest laptops for gamers and creators. They're built with the award-winning Ampere -NVIDIA's 2nd gen RTX architecture -with new RT Cores, Tensor Cores, and streaming multiprocessors for the most realistic ray-traced graphics and cutting-edge AI features.
Experience today's biggest blockbusters like never before with the visual fidelity of real-time ray tracing and the ultimate performance of AI-powered DLSS. RTX. It's On.
NVIDIA DLSS is groundbreaking AI rendering that boosts frame rates with uncompromised image quality using the dedicated AI processing Tensor Cores on GeForce RTX™. This gives you the performance headroom to crank up settings and resolutions for an incredible visual experience. The AI revolution has arrived to gaming.
Take your creative projects to a new level with GeForce RTX™ 30 Series laptops. Delivering AI-acceleration in top creative apps. Backed by the NVIDIA Studio platform of dedicated drivers and exclusive tools. And built to perform in record time. Whether you're rendering complex 3D scenes, editing 8K video, or livestreaming with the best encoding and image quality, GeForce RTX™ laptops give you the performance to create your best.
NVIDIA Reflex delivers the ultimate competitive advantage. The lowest latency. The best responsiveness, powered by GeForce RTX™ 30 Series laptops. Acquire targets faster, react quicker, and increase aim precision through a revolutionary suite of technologies to measure and optimize system latency for competitive games.
Game at pro speed with a lightning fast IPS-level panel up to 240Hz/3ms with 100% sRGB. With Adaptive-Sync, the display's refresh rate synchronizes with the GPU's frame rate to reduce lag, minimize stuttering, and eliminate visual tearing for ultra-smooth and immersive gameplay.
- Fast 240HZ Refresh rate
- Quick 3MS Response time
- Colorful 100% sRGB
- Smooth ADAPTIVE-SYNC Technology
Game, stream, and code anywhere. Ultrafast Thunderbolt™ 4 lets you connect conveniently on the fly to the latest devices, like powerful external GPUs or docking stations. Type-C charging lets you top off your charge from portable power packs, so you can stop scrambling for a socket when your battery gets low. Unplug and unwind with up to 16.6 hours of battery life.
- Ultra-versatile THUNDERBOLT 4
- TYPE-C CHARGING USB power delivery
- Up to 16.6 HOURS Video playback
- 50% in 30 mins FAST CHARGING* Technology
*Fast Charging Technology is tested while the device is powered off with the default adapter included with the device. Charging time may vary +/- 10% due to System tolerance.
*Performance may vary based on system configuration. Battery life tested with NVIDIA® GeForce RTX™ 3070 GPU, Intel® Core™ i7-11370H CPU and 60Hz display under silent
Two speakers with four cut-outs are loud and immersive, letting you enjoy the full depth of DTS:X™ Ultra high-fidelity audio. Voice communication is clearer than ever with Two-Way AI Noise Cancelation that removes unwanted sound from incoming and outgoing audio. Virtual 7.1-channel surround sound amplifies spatial awareness in-game, so you can get the drop on enemies. Optimized preset modes enhance your experience alongside an equalizer for deeper customization.
Advanced Two-Way AI Noise Cancelation works with any input device and also with downstream connections, letting you remove noise from both your own mic input and from incoming feeds. It also runs on the CPU, freeing up the GPU to maximize gaming performance. Noise-canceling settings can even be customized per program, filtering specific apps like voice chat without affecting game audio you want to remain untouched.
Comprehensive cooling sustains long-term system reliability and extends the lifespan of the Dash F15. Five heatpipes draw warmth away from the CPU, GPU, VRM and VRAM and dissipate it quickly through four heatsinks and fan outlets, keeping component temperatures at optimum levels. A self-cleaning design removes debris from the cooling system to ensure full functionality for the long haul. Two n-Blade fans made of resilient liquid-crystal polymer allow for thinner blades that hold their shape at higher speeds to maximize airflow.
- 4 Fan outlets
- 83-BLADE Fans
- Enhanced SELF-CLEANING Cooling
- 5 PIPES CPU/GPU/VRM/VRAM
In order to earn the TUF Gaming name, laptops must successfully survive a rigorous battery of MIL-STD-810H tests. Test devices are exposed to drops, vibration, humidity, and extreme temperatures to ensure reliability. Dependable even in the harshest conditions, the Dash F15 is more than capable of withstanding accidental bumps and knocks on the move.
An easy-upgrade design simplifies system memory and storage upgrades. Unscrewing the innovative pop-open screw pushes the bottom of the chassis away from the body. The hooks holding those edges together are smaller and stronger than before, with a looser fit that makes it easier to lift off the panel and get under the hood. The SO-DIMM and SSD slots are readily accessible beneath the bottom panel, making it easy to upgrade your system yourself.
Our new quiet keyboard design keeps inputs under 30dB for more discretion on the go. The keyboard's desktop-style layout features spaces between function keys for intuitive identification and hot keys to keep vital commands within easy reach. A travel distance of 1.7mm allows for effortless keystrokes with the potential to increase your input speed.
- 4 Hotkeys
- 1.7MM Travel distance
- Less than 30dB
Lots of I/O ports let you connect your favorite devices and stay productive anywhere. Three USB 3.2 Type-A ports are ready for a gaming mouse, gamepad, and more. HDMI 2.0b and DisplayPort 1.4 over Type-C can drive dual external displays to multitask more efficiently. Plug into a new level of power with the versatile Thunderbolt 4 port for cutting-edge gear. Whatever you need, the TUF Dash F15 has you covered.
Armoury Crate unifies system and lighting controls to put essential settings at your fingertips in a single utility. Its extensive customization options let you personalize aesthetic effects, fine-tune game profiles, and adjust audio settings to fit your preferences. With Scenario Profiles, you can define and custom preferences that automatically adjust performance and other settings when you launch your favorite apps and games. Take complete control of your experience and make it fully your own.
Color
Eclipse Gray
Processor
Intel Core i7-11370H Processor 3.3 GHz, 4 Cores (12M Cache, up to 4.8GHz)
Discrete/Optimus
Optimus
Graphic
NVIDIA GeForce RTX 3070 with Max-Q Design
Graphic Memory
8GB GDDR6
IGPU
Intel Irix X Graphics
Intel UHD Graphics
Panel Size
15.6 inch
Resolution
FHD (1920 x 1080) 16:9
Refresh Rate
240Hz
Viewing Angle
85/85/85/85
Panel Tech
IPS-level
Brightness
300 nits
Contrast
1000:1
NTSC
72%
SRGB
100%
Adobe
75.35%
Anti Glare
anti-glare display
Adaptive-Sync technology
Adaptive-sync
Pantone Validated
N/A
Total System Memory
8GB DDR4 on board + 8GB DDR4-3200 SO-DIMM
On board memory
8GB DDR4 on board
Memory Slot
1 x SO-DIMM slot
DIMM Memory
8GB DDR4-3200 SO-DIMM
Memory Max.
24GB
System Storage Installed
512GB M.2 NVMe PCIe 3.0 SSD
M.2 slots support either SATA and NVMe
2
M.2 SSD Support List
M.2 512GB PCIe SSD
m.2 1TB PCIe SSD
LAN
10/100/1000 Mbps
Wi-Fi/Bluetooth
Intel Wi-Fi 6 (gig+)(802.11ax)+Bluetooth 5.1 (dual band) 2*2 (*BT version may change with OS upgrades.)
I/O Ports
3x USB 3.2 Gen 1 Type-A
1x Type C USB 4 WIth Power Delivery, Display Port and Thunderbolt 4// 1x 3.5mm Combo Audio Jack
Thunderbolt
Thunderbolt 4
Display output
1x HDMI 2.0b
Mic
Built-in array microphone
Keyboard Type
Backlit Chiclet Keyboard
NumberPad
N/A
Aura Sync
N/A
Speakers
2x 2W speaker
Audio Tech
DTS software
Operating System
Windows 10 Home - ASUS recommends Windows 10 Pro for business
Security
BIOS Administrator Password and User Password Protection
Kensington Lock
Battery
76WHrs, 4S1P, 4-cell LI-ion
Power
6.0 200W AC Adapter, Output: 20V DC, 10A, 200W, Input:100-240V AC, 50/60Hz universal
Bundled Peripherals
N/A
Dimensions
Width
36 cm
Depth
25.2 cm
Height
1.99 cm
Weight
2.00 kg
Manufacturer Part No: | TUF516PR-AZ067T | Brand: | ASUS | Product Type: | RTX 3070 Max-Q Gaming |
UPC | 195553009409 | Product Family: | TUF Dash F15 | Shipping Weight: | 3.7 kg |
PB Part No: | NBKASU516067 | Product Model: | TUF516PR-AZ067T | ||
Warranty: | 12 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
PB Part No | Product Name | Available Stock | Price | |
---|---|---|---|---|
![]() | NBGTAR4349781 | Targus Strike Gaming Backpack For 17.3" Laptop/Notebook - Black, Red - Impact Resistant Base - Nylon Exterior, Polyurethane - Shoulder Strap | PB TECH: 30+ SUPPLIER: 0 | $138.26 +GST$159.00 inc GST |
Be bold. Do more on the move. The all-new TUF Dash F15 puts powerful Windows 10 Pro gaming in a super slim chassis. Up to the latest 11th Gen Intel® Core™ i7-11375H CPU and GeForce RTX™ 3070 GPU make gaming smooth on up to a blazing fast 240Hz display. Even at 19.9mm thin, this TUF chassis meets rigorous MIL-STD durability standards, resisting everyday knocks and bumps. Up to 16.6 hours of battery lets you multitask more in a laptop light enough to carry into action anywhere.
Clean lines define the look and feel of the new TUF Dash F15. The simple typography stands tall against bold backgrounds in Moonlight White or Eclipse Gray. Even the chassis evokes the linear lettering, closing down to a streamlined 19.9mm thin. Super-narrow bezels continue the theme, maximizing screen space with minimal distraction. The dashing looks don't compromise a classic TUF core that meets military-grade MIL-STD standards.
- 19.9 MM Thin
- SUPER NARROW Bezel
Open spaces. Precise lines. Sharp angles. Our new logo evokes the strength and durability that TUF stands for. The Dash F15 represents a new horizon for TUF, drawing a line between the past and a leaner, lighter, and more inclusive future. We're building on a strong core foundation to bring top tier gaming experiences to everyone.
The new slim form factor is just 19.9mm thin, allowing it to slip easily into backpacks and travel with you everywhere. It's the most portable TUF gaming laptop to date: 10% lighter and with a footprint 20% smaller than standard TUF Gaming models, without compromising performance. With all this power in such a streamlined chassis, the only thing you need to worry about carrying is your team.
In order to earn the TUF Gaming name, our laptops must survive a rigorous battery of military-grade MIL-STD-810H tests including drops, vibration, humidity, and extreme temperatures. Dependable even in the harshest conditions, TUF laptops are reliable allies against the bumps and knocks of everyday life.
Always ready for action, the Dash F15 darts with ease between gaming, streaming, and more. Up to an 11th Gen Intel® Core™ i7-11375H CPU powers through everyday work and play. Graphics are fast and fluid with up to a leading-edge GeForce RTX™ 3070 GPU with Dynamic Boost 2.0 that reliably delivers high frame rates. As much as 32GB of DDR4-3200 RAM lets you switch gears between tasks seamlessly, while a superfast NVMe PCIe® SSD up to 1TB accelerates load times across all your apps and games.
Steal the show with incredible graphics and smooth, stutter-free live streaming. Next-generation hardware encoding and decoding combine to show off all your best moments in exquisite detail. And the all-new NVIDIA Broadcast app takes your livestreams to the next level with powerful AI capabilities to improve audio and video quality with effects like virtual background, webcam auto frame and microphone noise removal. GeForce RTX™ 30 Series laptops deliver the performance and image quality necessary to give your audience your best-every time.
GeForce RTX™ 30 Series powers the world's fastest laptops for gamers and creators. They're built with the award-winning Ampere -NVIDIA's 2nd gen RTX architecture -with new RT Cores, Tensor Cores, and streaming multiprocessors for the most realistic ray-traced graphics and cutting-edge AI features.
Experience today's biggest blockbusters like never before with the visual fidelity of real-time ray tracing and the ultimate performance of AI-powered DLSS. RTX. It's On.
NVIDIA DLSS is groundbreaking AI rendering that boosts frame rates with uncompromised image quality using the dedicated AI processing Tensor Cores on GeForce RTX™. This gives you the performance headroom to crank up settings and resolutions for an incredible visual experience. The AI revolution has arrived to gaming.
Take your creative projects to a new level with GeForce RTX™ 30 Series laptops. Delivering AI-acceleration in top creative apps. Backed by the NVIDIA Studio platform of dedicated drivers and exclusive tools. And built to perform in record time. Whether you're rendering complex 3D scenes, editing 8K video, or livestreaming with the best encoding and image quality, GeForce RTX™ laptops give you the performance to create your best.
NVIDIA Reflex delivers the ultimate competitive advantage. The lowest latency. The best responsiveness, powered by GeForce RTX™ 30 Series laptops. Acquire targets faster, react quicker, and increase aim precision through a revolutionary suite of technologies to measure and optimize system latency for competitive games.
Game at pro speed with a lightning fast IPS-level panel up to 240Hz/3ms with 100% sRGB. With Adaptive-Sync, the display's refresh rate synchronizes with the GPU's frame rate to reduce lag, minimize stuttering, and eliminate visual tearing for ultra-smooth and immersive gameplay.
- Fast 240HZ Refresh rate
- Quick 3MS Response time
- Colorful 100% sRGB
- Smooth ADAPTIVE-SYNC Technology
Game, stream, and code anywhere. Ultrafast Thunderbolt™ 4 lets you connect conveniently on the fly to the latest devices, like powerful external GPUs or docking stations. Type-C charging lets you top off your charge from portable power packs, so you can stop scrambling for a socket when your battery gets low. Unplug and unwind with up to 16.6 hours of battery life.
- Ultra-versatile THUNDERBOLT 4
- TYPE-C CHARGING USB power delivery
- Up to 16.6 HOURS Video playback
- 50% in 30 mins FAST CHARGING* Technology
*Fast Charging Technology is tested while the device is powered off with the default adapter included with the device. Charging time may vary +/- 10% due to System tolerance.
*Performance may vary based on system configuration. Battery life tested with NVIDIA® GeForce RTX™ 3070 GPU, Intel® Core™ i7-11370H CPU and 60Hz display under silent
Two speakers with four cut-outs are loud and immersive, letting you enjoy the full depth of DTS:X™ Ultra high-fidelity audio. Voice communication is clearer than ever with Two-Way AI Noise Cancelation that removes unwanted sound from incoming and outgoing audio. Virtual 7.1-channel surround sound amplifies spatial awareness in-game, so you can get the drop on enemies. Optimized preset modes enhance your experience alongside an equalizer for deeper customization.
Advanced Two-Way AI Noise Cancelation works with any input device and also with downstream connections, letting you remove noise from both your own mic input and from incoming feeds. It also runs on the CPU, freeing up the GPU to maximize gaming performance. Noise-canceling settings can even be customized per program, filtering specific apps like voice chat without affecting game audio you want to remain untouched.
Comprehensive cooling sustains long-term system reliability and extends the lifespan of the Dash F15. Five heatpipes draw warmth away from the CPU, GPU, VRM and VRAM and dissipate it quickly through four heatsinks and fan outlets, keeping component temperatures at optimum levels. A self-cleaning design removes debris from the cooling system to ensure full functionality for the long haul. Two n-Blade fans made of resilient liquid-crystal polymer allow for thinner blades that hold their shape at higher speeds to maximize airflow.
- 4 Fan outlets
- 83-BLADE Fans
- Enhanced SELF-CLEANING Cooling
- 5 PIPES CPU/GPU/VRM/VRAM
In order to earn the TUF Gaming name, laptops must successfully survive a rigorous battery of MIL-STD-810H tests. Test devices are exposed to drops, vibration, humidity, and extreme temperatures to ensure reliability. Dependable even in the harshest conditions, the Dash F15 is more than capable of withstanding accidental bumps and knocks on the move.
An easy-upgrade design simplifies system memory and storage upgrades. Unscrewing the innovative pop-open screw pushes the bottom of the chassis away from the body. The hooks holding those edges together are smaller and stronger than before, with a looser fit that makes it easier to lift off the panel and get under the hood. The SO-DIMM and SSD slots are readily accessible beneath the bottom panel, making it easy to upgrade your system yourself.
Our new quiet keyboard design keeps inputs under 30dB for more discretion on the go. The keyboard's desktop-style layout features spaces between function keys for intuitive identification and hot keys to keep vital commands within easy reach. A travel distance of 1.7mm allows for effortless keystrokes with the potential to increase your input speed.
- 4 Hotkeys
- 1.7MM Travel distance
- Less than 30dB
Lots of I/O ports let you connect your favorite devices and stay productive anywhere. Three USB 3.2 Type-A ports are ready for a gaming mouse, gamepad, and more. HDMI 2.0b and DisplayPort 1.4 over Type-C can drive dual external displays to multitask more efficiently. Plug into a new level of power with the versatile Thunderbolt 4 port for cutting-edge gear. Whatever you need, the TUF Dash F15 has you covered.
Armoury Crate unifies system and lighting controls to put essential settings at your fingertips in a single utility. Its extensive customization options let you personalize aesthetic effects, fine-tune game profiles, and adjust audio settings to fit your preferences. With Scenario Profiles, you can define and custom preferences that automatically adjust performance and other settings when you launch your favorite apps and games. Take complete control of your experience and make it fully your own.
Color
Eclipse Gray
Processor
Intel Core i7-11370H Processor 3.3 GHz, 4 Cores (12M Cache, up to 4.8GHz)
Discrete/Optimus
Optimus
Graphic
NVIDIA GeForce RTX 3070 with Max-Q Design
Graphic Memory
8GB GDDR6
IGPU
Intel Irix X Graphics
Intel UHD Graphics
Panel Size
15.6 inch
Resolution
FHD (1920 x 1080) 16:9
Refresh Rate
240Hz
Viewing Angle
85/85/85/85
Panel Tech
IPS-level
Brightness
300 nits
Contrast
1000:1
NTSC
72%
SRGB
100%
Adobe
75.35%
Anti Glare
anti-glare display
Adaptive-Sync technology
Adaptive-sync
Pantone Validated
N/A
Total System Memory
8GB DDR4 on board + 8GB DDR4-3200 SO-DIMM
On board memory
8GB DDR4 on board
Memory Slot
1 x SO-DIMM slot
DIMM Memory
8GB DDR4-3200 SO-DIMM
Memory Max.
24GB
System Storage Installed
512GB M.2 NVMe PCIe 3.0 SSD
M.2 slots support either SATA and NVMe
2
M.2 SSD Support List
M.2 512GB PCIe SSD
m.2 1TB PCIe SSD
LAN
10/100/1000 Mbps
Wi-Fi/Bluetooth
Intel Wi-Fi 6 (gig+)(802.11ax)+Bluetooth 5.1 (dual band) 2*2 (*BT version may change with OS upgrades.)
I/O Ports
3x USB 3.2 Gen 1 Type-A
1x Type C USB 4 WIth Power Delivery, Display Port and Thunderbolt 4// 1x 3.5mm Combo Audio Jack
Thunderbolt
Thunderbolt 4
Display output
1x HDMI 2.0b
Mic
Built-in array microphone
Keyboard Type
Backlit Chiclet Keyboard
NumberPad
N/A
Aura Sync
N/A
Speakers
2x 2W speaker
Audio Tech
DTS software
Operating System
Windows 10 Home - ASUS recommends Windows 10 Pro for business
Security
BIOS Administrator Password and User Password Protection
Kensington Lock
Battery
76WHrs, 4S1P, 4-cell LI-ion
Power
6.0 200W AC Adapter, Output: 20V DC, 10A, 200W, Input:100-240V AC, 50/60Hz universal
Bundled Peripherals
N/A
Dimensions
Width
36 cm
Depth
25.2 cm
Height
1.99 cm
Weight
2.00 kg
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The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.