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Redline Tech Service or Support Credit (1 CR). Used for installations, maintenance, support or planning delivered nationwide within Australia

Redline Tech Service or Support Credit (1 CR). Used for installations, maintenance, support or planning delivered nationwide within Australia
PB Tech price: PB Tech price:
$161 95  +GST $186 24  inc GST

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Redline Tech Service or Support Credit (1 CR). Used for installations, maintenance, support or planning delivered nationwide within Australia

Part #: SEVCTO5131
FREE SHIPPING
PB Tech price: PB Tech price:
$161 95 $186 24
 +GST  inc GST


Click & Collect: Select your store to check availability
Delivery: Order now and it ships on 02/11/2021 When will I receive it?

Features

Concentrate on your business and leave ALL your I.T. needs to PB Tech

We can help you and your business save time and money with top-of-the-line services & support across Australia

 

We are proud to partner with Redline Technology Group to bring our valued commercial customers end-to-end I.T. solutions for their business.

Why struggle with installations and complicated setups when PB now offers an end-to-end I.T. solution that takes not only the hassle out of purchasing your business I.T. but also installing and supporting it.

We enjoy strong partnerships with vendors such as HP, Lenovo, Microsoft, Dell, Citrix, Cisco, Juniper, Polycom, Jabra, Storage Craft, Fortinet, Veeam just to name a few. With our product expertise, we can bring about the best and most suitable solutions and pricing to your requirements. 

Our core values include:

  • Reliability
  • Cost effective computing and services
  • Known and controlled costs with no surprises
  • Good relationships and access to advice, development and suitable technologies

 

Support & Services Offered

  • SALES

    The latest hardware, software, & subscriptions.

  • SET UP

    We set up and install your technology.

  • SECURITY

    We'll protect and back up your devices.

  • FIX

    Repairs & maintenance for when things go wrong.

 

  • Desktop & Laptop

    First time use setup

    Physical hardware cleaning

    Patch installation

    Software installation

    Licensing health check-up

    Security software protection check and refresh

    Malware infection remediation

    Hardware health check-up

    Investigate and/or resolve hardware issue

    Investigate and/or resolve software issue

    File recovery

    Non-Computer Devices

    (e.g. Printer, NAS, Scanner, Fax, UPS)

    Physical hardware cleaning

    Complete device self-test

    Initial device setup, out of box

    Investigate and/or resolve hardware issue

    Investigate and/or resolve software issue

    Electrician Services

    Power Outlets (1-2)

    Dedicated 15amp Power Outlets (1-2)

    Data Outlets (1-4)

    USB Fast Charge Outlets (1-Combo)

  • Server

    (per physical or virtual device)

    First time use setup

    Backup and recovery service setup

    Backup and recovery service testing

    Backup and recovery service ongoing management

    Physical hardware cleaning

    Patch installation

    Software installation

    Security software protection check and refresh

    Malware infection remediation

    Licensing health check-up

    Hardware health check-up

    Investigate and/or resolve hardware issues

    Investigate and/or resolve software issues

    File recovery

    Online backup service

    Audio Visual Design and Installation

    Control and Integration

    Visual Presentation (Monitors, Projectors, Screens)

    Audio and Video Conferencing

  • Mobile Devices

    Phones & Tablets

    Factory reset

    First time use setup

    Device migration service

    Non-Device Services

    (Web, Cloud, Internet, Cabling etc.)

    Backup services design and implementation

    Email service setup

    Email migration service

    Cloud services migration

    Antispam services

    Domain name registration or renewal

    DNS service management or setup

    ISP account management

    Networking

    Networking design

    Network cabling

    Wired networking services

    Wireless networking services

 

Our I.T. Support Service is Nationwide!

With more than 145 Technicians across 30 towns and cities, we offer a true nationwide service!

 

How it Works

Purchase carry-over credits billed monthly for 12 months. You can cash these in at any time - so if you need to use 10 months' worth of credits in 2 months, you can easily do so.

  • 1 Hour of Service* = 1 CREDIT

    * 8:30am-5pm: Onsite / Remote
  • 1 Hour of Service^ = 1.5 CREDITS

    ^ After hours or weekends: Onsite / Remote
  • 0.5 CREDITS


    Premium Software Agent-Server
  • 0.1 CREDITS


    Premium Software Agent-Desktop
  • FREE


    Basic Software Agent-Desktop
  • .


    .

A safe bet! Credits are valid for 12 months and can be used whenever your business needs them.

Note sure how many credits you need? We can offer free quotes and advise you on the amount you need.
Contact Redline at [email protected] or speak to your PB Tech Account Manager.


Terms & Conditions

1. Onsite service has a minimum 1 credit charge and then is charged in 0.25 credit increments (per 15 minutes). Remote service is charged in 0.25 credit (15 minute) increments. Emergency onsite service within 6 hours incurs a one-off call out fee of $100.00 plus GST.
2. Premium Software Agent - Server includes the basic agent services plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing: 2 servers = 1 credit.
3. Premium Software Agent - Desktop, includes all elements of Basic Software Agent plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing 10 desktops = 1 credit.
4. Basic Software agent - Desktop includes; quick remote access for technicians to the device; and quick access for users to support channels from Redline.
5. Travel is charged at 1 credit per hour or part thereof.
6. Credits have a 12 month life at which point they expire.

Further Terms and conditions apply. See your account manager for details.

Specifications

Manufacturer Part No:
SEVCTO5131
Brand:
Redline
Product Type:
-
UPC
-
Product Family:
-
Shipping Weight:
0.01 kg
PB Part No:
SEVCTO5131
Product Model:
-
Warranty: 1 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

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Delivery & Pick-up

Learn more about delivery time-frames over Christmas and the New Year period

Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.

Same Day Delivery

Need your order in a hurry? PB Tech offers same day delivery for the Auckland, Hamilton & Christchurch region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

Overseas Shipments

PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.

Please note, items purchased on finance cannot be exchanged for a gift card.

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

Redline Tech Service or Support Credit (1 CR). Used for installations, maintenance, support or planning delivered nationwide within Australia

  • Brand: Redline
  • MPN: SEVCTO5131
  • Part #: SEVCTO5131
PB Tech price: $161.95 Excluding GST PB Tech price: $186.24 Including GST

Date Created: 07:44, 27-10-2021
Product URL: https://www.pbtech.co.nz/product/SEVCTO5131/Redline-Tech-Service-or-Support-Credit-1-CR-Used-f
Branch New Stock On Display
Albany -
Glenfield -
Queen Street -
Auckland Uni -
Penrose -
Henderson (Express) -
St Lukes -
Manukau -
Hamilton -
Tauranga -
New Plymouth -
Palmerston North -
Petone -
Wellington -
Head Office (Web) ✔
Hornby -
Christchurch Central -

Features

Concentrate on your business and leave ALL your I.T. needs to PB Tech

We can help you and your business save time and money with top-of-the-line services & support across Australia

 

We are proud to partner with Redline Technology Group to bring our valued commercial customers end-to-end I.T. solutions for their business.

Why struggle with installations and complicated setups when PB now offers an end-to-end I.T. solution that takes not only the hassle out of purchasing your business I.T. but also installing and supporting it.

We enjoy strong partnerships with vendors such as HP, Lenovo, Microsoft, Dell, Citrix, Cisco, Juniper, Polycom, Jabra, Storage Craft, Fortinet, Veeam just to name a few. With our product expertise, we can bring about the best and most suitable solutions and pricing to your requirements. 

Our core values include:

  • Reliability
  • Cost effective computing and services
  • Known and controlled costs with no surprises
  • Good relationships and access to advice, development and suitable technologies

 

Support & Services Offered

  • SALES

    The latest hardware, software, & subscriptions.

  • SET UP

    We set up and install your technology.

  • SECURITY

    We'll protect and back up your devices.

  • FIX

    Repairs & maintenance for when things go wrong.

 

  • Desktop & Laptop

    First time use setup

    Physical hardware cleaning

    Patch installation

    Software installation

    Licensing health check-up

    Security software protection check and refresh

    Malware infection remediation

    Hardware health check-up

    Investigate and/or resolve hardware issue

    Investigate and/or resolve software issue

    File recovery

    Non-Computer Devices

    (e.g. Printer, NAS, Scanner, Fax, UPS)

    Physical hardware cleaning

    Complete device self-test

    Initial device setup, out of box

    Investigate and/or resolve hardware issue

    Investigate and/or resolve software issue

    Electrician Services

    Power Outlets (1-2)

    Dedicated 15amp Power Outlets (1-2)

    Data Outlets (1-4)

    USB Fast Charge Outlets (1-Combo)

  • Server

    (per physical or virtual device)

    First time use setup

    Backup and recovery service setup

    Backup and recovery service testing

    Backup and recovery service ongoing management

    Physical hardware cleaning

    Patch installation

    Software installation

    Security software protection check and refresh

    Malware infection remediation

    Licensing health check-up

    Hardware health check-up

    Investigate and/or resolve hardware issues

    Investigate and/or resolve software issues

    File recovery

    Online backup service

    Audio Visual Design and Installation

    Control and Integration

    Visual Presentation (Monitors, Projectors, Screens)

    Audio and Video Conferencing

  • Mobile Devices

    Phones & Tablets

    Factory reset

    First time use setup

    Device migration service

    Non-Device Services

    (Web, Cloud, Internet, Cabling etc.)

    Backup services design and implementation

    Email service setup

    Email migration service

    Cloud services migration

    Antispam services

    Domain name registration or renewal

    DNS service management or setup

    ISP account management

    Networking

    Networking design

    Network cabling

    Wired networking services

    Wireless networking services

 

Our I.T. Support Service is Nationwide!

With more than 145 Technicians across 30 towns and cities, we offer a true nationwide service!

 

How it Works

Purchase carry-over credits billed monthly for 12 months. You can cash these in at any time - so if you need to use 10 months' worth of credits in 2 months, you can easily do so.

  • 1 Hour of Service* = 1 CREDIT

    * 8:30am-5pm: Onsite / Remote
  • 1 Hour of Service^ = 1.5 CREDITS

    ^ After hours or weekends: Onsite / Remote
  • 0.5 CREDITS


    Premium Software Agent-Server
  • 0.1 CREDITS


    Premium Software Agent-Desktop
  • FREE


    Basic Software Agent-Desktop
  • .


    .

A safe bet! Credits are valid for 12 months and can be used whenever your business needs them.

Note sure how many credits you need? We can offer free quotes and advise you on the amount you need.
Contact Redline at [email protected] or speak to your PB Tech Account Manager.


Terms & Conditions

1. Onsite service has a minimum 1 credit charge and then is charged in 0.25 credit increments (per 15 minutes). Remote service is charged in 0.25 credit (15 minute) increments. Emergency onsite service within 6 hours incurs a one-off call out fee of $100.00 plus GST.
2. Premium Software Agent - Server includes the basic agent services plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing: 2 servers = 1 credit.
3. Premium Software Agent - Desktop, includes all elements of Basic Software Agent plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing 10 desktops = 1 credit.
4. Basic Software agent - Desktop includes; quick remote access for technicians to the device; and quick access for users to support channels from Redline.
5. Travel is charged at 1 credit per hour or part thereof.
6. Credits have a 12 month life at which point they expire.

Further Terms and conditions apply. See your account manager for details.

Specifications

Date Created: 07:44, 27-10-2021
Product URL: https://www.pbtech.co.nz/product/SEVCTO5131/Redline-Tech-Service-or-Support-Credit-1-CR-Used-f