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Layer 3 switch series with enterprise-grade features that's simple to secure, deploy and manage with Aruba ClearPass Policy Manager, Aruba AirWave and Aruba Central.
No matter how devices connect, Aruba Dynamic Segmentation automatically enforces consistent policies across the wired and wireless networks, to keep traffic secure and separate.
Support for static and RIP routing, IPv6, ACLs, built-in 1/10GbE uplinks and PoE+.
PHYSICAL INTERFACES
2930F 24G 4SFP+ Switch (JL253A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 48G 4SFP+ Switch (JL254A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 24G PoE+ 4SFP+ Switch (JL255A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 48G PoE+ 4SFP+ Switch (JL256A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 8G PoE+ 2SFP+ Switch (JL258A)
8 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
2 SFP+ 1/10GbE ports; PHY-less
2930F 24G 4SFP Switch (JL259A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 48G 4SFP Switch (JL260A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 24G PoE+ 4SFP Switch (JL261A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 48G PoE+ 4SFP Switch (JL262A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 48G PoE+ 4SFP 740W Switch (JL557A)
48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only 4 SFP 1/10GbE ports; PHY-less
2930F 48G PoE+ 4SFP 740W Switch (JL558A)
48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only 4 SFP+ 1/10GbE ports; PHY-less
2930F 48G PoE+ 4SFP 740W TAA Switch (JL559A)
48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only 4 SFP+ 1/10GbE ports; PHY-less
2930F 8G PoE+ 2SFP+ TAA Switch (JL692A)
8 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
2 SFP+ 1/10GbE ports; PHY-less
2930F 24G PoE+ 4SFP+ TAA Switch (JL263A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 8G PoE+ 2SFP+ TAA Switch (JL692A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
ADDITIONAL PORTS AND SLOTS
1 dual-personality (RJ-45 or USB micro-B) serial console port
MEMORY AND PROCESSOR
Dual Core ARM Cortex @ 1016 MHz
1 GB DDR3 SDRAM
Packet buffer size: 12.38 MB 4.5MB Ingress/7.875MB Egress
4 GB eMMC
DIMENSIONS
24G/48 PoE+ Switches (JL255A, JL256A, JL261A, JL262A, JL263A, JL264A):
(H) 4.39 cm x (W) 44.25 cm x (D) 30.42 cm
(1.73" x 17.42" x 11.98") (1U height)
48G PoE+ 740W Switches (JL557A, JL558A, JL559A):
(H) 4.39 cm x (W) 44.25 cm x (D) 32.42 cm
(1.73" x 17.42" x 12.77") (1U height)
Other 24G Switches (JL253A, JL259A):
(H) 4.39 cm x (W) 44.25 cm x (D) 20.02 cm
(1.73" x 17.42" x 7.88") (1U height)
Other 48G Switches (JL254A, JL2560A):
(H) 4.39 cm x (W) 44.25 cm x (D) 24.63 cm
(1.73" x 17.42" x 9.7") (1U height)
8G PoE+ 2SFP+ (JL258A, JL692A):
(H) 4.39 cm x (W) 25.4 cm x (D) 25.4 cm
(1.73" x 10" x 10") (1U height)
Weight: See data sheet
PERFORMANCE
1000 Mb Latency: < 3.8 µs (64-byte packets)
10 Gbps Latency (JL253A-JL258A): < 1.6 µs (64-byte packets)
Routing table size: 10000 entries (IPv4), 5000 entries (IPv6)
MAC address table size: 32768 entries
48G 4SFP+ models (JL254A, JL256A, JL558A, JL264A, JL559A):
Throughput: up to 112.0 Mpps
Switching capacity: 176 Gbps
24G 4SFP+ models (JL253A, JL255A, JL263A):
Throughput: up to 95.2 Mpps
Switching capacity: 128 Gbps
48G 4SFP models (JL260A, JL262A, JL557A):
Throughput: up to 77.4 Mpps
Switching capacity: 104 Gbps
Other switches (JL258A, JL259A, JL261A, JL692A):
Throughput: up to 41.7 Mpps
Switching capacity: 56 Gbps
ENVIRONMENTAL
Operating temperature range:
32°F to 113°F (0°C to 45°C);
up to 5000 Feet, 0°C to 40°C (32°F to 104°F) up to 10000 Feet
Operating relative humidity: 15% to 95%, noncondensing
Storage temperature range: -40°F to 158°F (-40°C to 70°C); up to 15000 Feet
Storage humidity: 15% to 95% @ 149°F (65°C)
Acoustic: See data sheet
ELECTRICAL CHARACTERISTICS
Frequency: 50/60 Hz
Voltage: 100 - 127 / 200 - 240 VAC, rated
Maximum heat dissipation: See data sheet
Current: See data sheet
Maximum power rating: See data sheet
Idle power: See data sheet
PoE power:
125 W PoE+ (JL258A, JL692A)
370 W PoE+ (24G/48G PoE+ switches)
740 W PoE+ (48G PoE+ switches)
Notes:
Maximum power rating and maximum heat dissipation are the worst-case theoretical maximum numbers provided for planning the infrastructure with fully loaded PoE (if equipped), 100% traffic, all ports plugged in, and all modules populated.
Idle power is the actual power consumption of the device with no ports connected (not applicable to the 8G switch).
SAFETY CERTIFICATIONS
UL 69050-1: 2nd Edition; EN 60950-1:2006 +A11:2009 +A1:2010 +A12:2011+A2:2013; IEC 60950-1:2005 +A1:2009 +A2:2013; CSA 22.2 No. 60950-1-07 2nd; EN 60825-1:2007 / IEC 60825-1:2007 Class 1
EMISSIONS
EN 55022:2010/CISPR 22 Class A; FCC CFR 47 Part 15 Class A; VCCI Class A; ICES-003 Class A; CNS 13438
IMMUNITY
Generic: EN 55024:2010/CISPR 24
ESD: IEC 61000-4-2
Radiated: IEC 61000-4-3
EFT/Burst: IEC 61000-4-4
Surge: IEC 61000-4-5
Conducted: IEC 61000-4-6
Power frequency magnetic field: IEC 61000-4-8
Voltage dips and interruptions: IEC 61000-4-11
Harmonics: IEC 61000-3-2
Flicker: IEC 61000-3-3
MANAGEMENT AND MONITORING
Aruba AirWave Network Management
IMC - Intelligent Management Center
Command line interface
Graphical user interface (Web browser)
Configuration menu
SNMP manager
Telnet; RMON1; FTP
Out-of-band management (serial RS-232C or micro USB)
Manufacturer Part No: | JL558A | Brand: | Aruba | Product Type: | - |
UPC | - | Product Family: | - | Shipping Weight: | 3 kg |
PB Part No: | SWHAUB4094045 | Product Model: | 2930F 48G PoE+ 4SFP+ | ||
Warranty: | 60 months local warranty * * Warranty period is as stated above unless the manufacturer has chosen to specify a longer period. All warranties are return to base unless otherwise specified. |
Layer 3 switch series with enterprise-grade features that's simple to secure, deploy and manage with Aruba ClearPass Policy Manager, Aruba AirWave and Aruba Central.
No matter how devices connect, Aruba Dynamic Segmentation automatically enforces consistent policies across the wired and wireless networks, to keep traffic secure and separate.
Support for static and RIP routing, IPv6, ACLs, built-in 1/10GbE uplinks and PoE+.
PHYSICAL INTERFACES
2930F 24G 4SFP+ Switch (JL253A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 48G 4SFP+ Switch (JL254A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 24G PoE+ 4SFP+ Switch (JL255A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 48G PoE+ 4SFP+ Switch (JL256A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 8G PoE+ 2SFP+ Switch (JL258A)
8 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
2 SFP+ 1/10GbE ports; PHY-less
2930F 24G 4SFP Switch (JL259A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 48G 4SFP Switch (JL260A)
24 or 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/ 100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 24G PoE+ 4SFP Switch (JL261A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 48G PoE+ 4SFP Switch (JL262A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP
2930F 48G PoE+ 4SFP 740W Switch (JL557A)
48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only 4 SFP 1/10GbE ports; PHY-less
2930F 48G PoE+ 4SFP 740W Switch (JL558A)
48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only 4 SFP+ 1/10GbE ports; PHY-less
2930F 48G PoE+ 4SFP 740W TAA Switch (JL559A)
48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only 4 SFP+ 1/10GbE ports; PHY-less
2930F 8G PoE+ 2SFP+ TAA Switch (JL692A)
8 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
2 SFP+ 1/10GbE ports; PHY-less
2930F 24G PoE+ 4SFP+ TAA Switch (JL263A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
2930F 8G PoE+ 2SFP+ TAA Switch (JL692A)
24 or 48 RJ-45 autosensing 10/100/1000 PoE+ ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE 802.3ab Type 1000BASE-T, IEEE 802.3at PoE+); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T: full only
4 SFP+ 1/10GbE ports; PHY-less
ADDITIONAL PORTS AND SLOTS
1 dual-personality (RJ-45 or USB micro-B) serial console port
MEMORY AND PROCESSOR
Dual Core ARM Cortex @ 1016 MHz
1 GB DDR3 SDRAM
Packet buffer size: 12.38 MB 4.5MB Ingress/7.875MB Egress
4 GB eMMC
DIMENSIONS
24G/48 PoE+ Switches (JL255A, JL256A, JL261A, JL262A, JL263A, JL264A):
(H) 4.39 cm x (W) 44.25 cm x (D) 30.42 cm
(1.73" x 17.42" x 11.98") (1U height)
48G PoE+ 740W Switches (JL557A, JL558A, JL559A):
(H) 4.39 cm x (W) 44.25 cm x (D) 32.42 cm
(1.73" x 17.42" x 12.77") (1U height)
Other 24G Switches (JL253A, JL259A):
(H) 4.39 cm x (W) 44.25 cm x (D) 20.02 cm
(1.73" x 17.42" x 7.88") (1U height)
Other 48G Switches (JL254A, JL2560A):
(H) 4.39 cm x (W) 44.25 cm x (D) 24.63 cm
(1.73" x 17.42" x 9.7") (1U height)
8G PoE+ 2SFP+ (JL258A, JL692A):
(H) 4.39 cm x (W) 25.4 cm x (D) 25.4 cm
(1.73" x 10" x 10") (1U height)
Weight: See data sheet
PERFORMANCE
1000 Mb Latency: < 3.8 µs (64-byte packets)
10 Gbps Latency (JL253A-JL258A): < 1.6 µs (64-byte packets)
Routing table size: 10000 entries (IPv4), 5000 entries (IPv6)
MAC address table size: 32768 entries
48G 4SFP+ models (JL254A, JL256A, JL558A, JL264A, JL559A):
Throughput: up to 112.0 Mpps
Switching capacity: 176 Gbps
24G 4SFP+ models (JL253A, JL255A, JL263A):
Throughput: up to 95.2 Mpps
Switching capacity: 128 Gbps
48G 4SFP models (JL260A, JL262A, JL557A):
Throughput: up to 77.4 Mpps
Switching capacity: 104 Gbps
Other switches (JL258A, JL259A, JL261A, JL692A):
Throughput: up to 41.7 Mpps
Switching capacity: 56 Gbps
ENVIRONMENTAL
Operating temperature range:
32°F to 113°F (0°C to 45°C);
up to 5000 Feet, 0°C to 40°C (32°F to 104°F) up to 10000 Feet
Operating relative humidity: 15% to 95%, noncondensing
Storage temperature range: -40°F to 158°F (-40°C to 70°C); up to 15000 Feet
Storage humidity: 15% to 95% @ 149°F (65°C)
Acoustic: See data sheet
ELECTRICAL CHARACTERISTICS
Frequency: 50/60 Hz
Voltage: 100 - 127 / 200 - 240 VAC, rated
Maximum heat dissipation: See data sheet
Current: See data sheet
Maximum power rating: See data sheet
Idle power: See data sheet
PoE power:
125 W PoE+ (JL258A, JL692A)
370 W PoE+ (24G/48G PoE+ switches)
740 W PoE+ (48G PoE+ switches)
Notes:
Maximum power rating and maximum heat dissipation are the worst-case theoretical maximum numbers provided for planning the infrastructure with fully loaded PoE (if equipped), 100% traffic, all ports plugged in, and all modules populated.
Idle power is the actual power consumption of the device with no ports connected (not applicable to the 8G switch).
SAFETY CERTIFICATIONS
UL 69050-1: 2nd Edition; EN 60950-1:2006 +A11:2009 +A1:2010 +A12:2011+A2:2013; IEC 60950-1:2005 +A1:2009 +A2:2013; CSA 22.2 No. 60950-1-07 2nd; EN 60825-1:2007 / IEC 60825-1:2007 Class 1
EMISSIONS
EN 55022:2010/CISPR 22 Class A; FCC CFR 47 Part 15 Class A; VCCI Class A; ICES-003 Class A; CNS 13438
IMMUNITY
Generic: EN 55024:2010/CISPR 24
ESD: IEC 61000-4-2
Radiated: IEC 61000-4-3
EFT/Burst: IEC 61000-4-4
Surge: IEC 61000-4-5
Conducted: IEC 61000-4-6
Power frequency magnetic field: IEC 61000-4-8
Voltage dips and interruptions: IEC 61000-4-11
Harmonics: IEC 61000-3-2
Flicker: IEC 61000-3-3
MANAGEMENT AND MONITORING
Aruba AirWave Network Management
IMC - Intelligent Management Center
Command line interface
Graphical user interface (Web browser)
Configuration menu
SNMP manager
Telnet; RMON1; FTP
Out-of-band management (serial RS-232C or micro USB)
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The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1 working day for North Island deliveries and 2 working days for South Island deliveries. Rural deliveries may take an extra working day, and bulk deliveries may take an extra 2-4 working days.
Need your order in a hurry? PB Tech offers same day delivery for the Auckland region. Simple place your order before 2pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
PB Tech holds a significant amount of stock in our New Zealand based logistics centre and can ship stock from this location usually within 2-4 working days (see the timeframes mentioned on each product page for more accurate delivery estimates).
In most cases, items ordered from the NZ Logistics Centre are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
Unfortunately no pick-up options are available directly from this location, you can select a pick up from one of our branches however and we will transfer your order there so you can pick up.
Products marked as 'In stock with Supplier' are shipped from one of our suppliers / vendors. The time frame for shipments can vary so please refer to the shipping time frames mentioned on each product page for more accurate delivery estimates.
In most cases, items ordered from suppliers are first transferred to our Head Office / Distribution Centre before being shipped to the final destination.
If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.
To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.
If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.
Please note, items purchased on finance cannot be exchanged for a gift card.
If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.
If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.
To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).
To return a product to PB Tech directly, please complete our request a return form.
Or view our returns policy for more information.