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No, as part of the Consumers Guarantees Act, we are not obligated to refund or remedy if a consumer changes their mind or fails to do the proper research. We advertise the product accurately, and trust our customers to do further research, especially into independent reviews, or seek advice from us, to choose the right product. If you require assistance in choosing the right product, please talk to salesperson in-store or visit: pbtech.co.nz/contact
Answered by: PB Tech on 31 January 2021
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