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Testimonials

Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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Just wanted to say my grandson loves his new computer, It was built to the specs we gave, and wish I had of found PB Tech and Mr Xing Loh sooner. Communication was prompt and I would recommend their services to anyone.

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By: Guest 04/10/14

Hi Xing

Thanks again for your prompt service very impressive and very happy

Cheers

Cambel

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By: Guest 02/10/14

Thanks to Matthew Chang for quick responsive e-mails! Great service, most recommended!

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By: Guest 12/09/14

Just wanted to leave a glowing testimonial for the web guys at PB Tech, especially Matthew Chang. He patiently and professionally answered all my questions (even the stupid ones). After a bit of miscommunication on my part, I received my new computer...view more

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By: DarrinH5 04/09/14

I am writing this testimonial to recognise the exceptional service that Xing Loh offered me. I wanted an item that wasn't in stock for online bulk order so had an online chat with Xing. Very professional chat. Xing was able to beat the price...view more

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By: Guest 25/08/14

I was very very happy with the web sales department and especially the employee Xing Loh, who helped me heaps with my order and answered any questions I asked almost instantly :)

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By: Guest 06/08/14

We have just purchased a computer from the team at Henderson and are very happy with the store. From Sun, on the retail floor to Edward, in the technical department we received first class service. Thanks

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By: Guest 27/07/14

Prompt answer to my question, then when I'd ordered it was with me in less than 48hrs....what more could I ask? Thank you for customer service at its best :)

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By: Guest 24/07/14

We have been using PBTech now for 2 years and always had awesome service and quick responses. The web team have been great assisting my custom requirements, thanks Brett wellington and xing loh! pleasure dealing with you guys :)

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By: Guest 23/07/14

Product was just what we wanted and the delivery was excellent. I am impressed

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By: DaleE8 21/07/14

Thanks to Mark Stevens for promptly and courteously attending to a minor defect with a LogiTech Keyboard we purchased. This is the sort of service that keeps me coming back to PB :-)

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By: Guest 17/07/14

Kia ora John

Thank you for your assistance today in Henderson. I appreciated your honesty and helpfulness in finalising the sale of the brother printer and inks.

Kind regards

Raewyn

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By: Guest 15/07/14

Oops, submitted prematurely by mistake:)
...view more

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By: Guest 10/07/14

Re: I recently took my precious laptop in for copying everything from my desktop HDDs and USB's. I wish to praise your Tech staff, in particular Monica Walmsley. She handled all my queries with

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By: Guest 10/07/14

Fantastic service and follow-up from Xing Loh at PB, and super fast delivery. This on top of a great price ...we are very happy.

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By: Guest 24/06/14

A lap top was on "special" yesterday at Harvey Norman Manukau at around $1100. Same laptop at PB Tech = $600.

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By: Guest 23/06/14

Recently bought a new Gaming PC from PB Tech, received it today and am extremely happy with it. It has been built very clean with a heap of room and airflow and looks incredible. If I ever need anything computer related again I will be going to PB...view more

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By: Guest 12/06/14

Hi

I wanted to take the time to bring your attention to two of your staff who "saved my bacon"! They went over and above my expectations on customer service and care. I had purchased an Acer Lap top at PB North Shore. Within the first couple o...view more

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By: Guest 12/06/14

Hi Brett,

Thank You for your mail. The laptop works fine and very good, very good price also. Thank You so much for your service and also the follow up, will recommend it to anyone.

Thanks again and kind regards,

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By: Guest 12/06/14

So far this ipad is nothing short of amazing.I am 81 now and I despair when I think of the time lost from not having this Apple technology .Well done Brett and the Team at PB Tech for making my new pride and joy affordable, its so fast and with the...view more

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By: Guest 11/06/14

Hi Bok - just wanted to pass on my gratitude for your colleagues assistance yesterday (Edward). He was really excellent; super patient and listened to my woes - and turned out the original mouse was faulty after all. The replacement is bang on and...view more

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By: Guest 05/06/14

Hi Paul,

Just dropping a quick email to say a BIG Thank You for your help on the phone yesterday, in regards to sorting out a replacement screen for my HP Laptop.
You made this issue become seamless and your proactive customer service was second ...view more

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By: Guest 04/06/14

Hi Mason,

I just wanted to say thank you to you and Caleb, Dylan and Sharon from the North Shore branch for sorting this out for me. Please could you pass this message on to them.

By the time I came back from Sydney I had made up my mind that I...view more

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By: Guest 01/06/14

Dear Alex. Just emailing to say I needed to back up, and install anti virus protection on my laptop. I received patient support and time from Monica and Dylan. I was very pleased with the support I got from both of them and wouldn't hesitate to...view more

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By: Guest 27/05/14