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Testimonials

Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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Really happy with our purchase, fast delivery, well packed, plugged it all in and away we go. Awesome thanks

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By: SuzanneanC 19/03/15

i purchased the samsung galaxy s4 mini and wow
...view more

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By: Guest 26/02/15

very good service received from Nathan at the Hamilton store. Went in for a replacement laptop battery, and got the item quick as, no fuss. Thanks very much

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By: Guest 22/02/15

Very efficient communication and handling of my computer. The crew assembled it and delivered it at what seemed like record times. Computer is amazing and scored an amazing deal, thank you!

By: JustinW38 18/02/15

I purchased a Webcam a couple of weeks ago. The order was done in the afternoon from Tauranga and the goods arrived two days later in the morning. That was impressive because it is a rural residential are and normally takes an extra day's...view more

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By: Guest 18/02/15

Thank YOU! Your service was outstanding, the scanner is awesome, I'm a very happy customer! Will definitely recommend and use you guys again

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By: Guest 05/02/15

reading through some of the testimonials I'm adding a big thumbs up for PB Tech. I've been to Queen Street, Penrose and Henderson stores. I have experienced helpful and friendly service from all of them. The staff seemed genuinely...view more

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By: Guest 20/01/15

I had ordered a desktop, monitor and other stuff during the Boxing Day sale. It took a very long time for the Web team to process (nearly 2 weeks) and I was getting a bit anxious. So I got in contact with Xing Loh and he processed my order so quick...view more

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By: Guest 15/01/15

Still the best for well priced tech gear, and a returns policy that is generous and fair.

I've been buying all my gear from them for about 8 years.

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By: Guest 03/01/15

Hi,
My mum and I came in and purchased a range of products from the Henderson store yesterday.
We were served by Sonya.
I wanted to say that I was beyond impressed by Sonya. She was helpful, informative and funny. I have never been so impressed by...view more

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By: XingL 22/12/14

I've been to the north shore branch this afternoon to get help with a power cable for my laptop, first I asked one of the staff and he pointed me toward service department.. in service I death with Mason and Alex, very helpful to see that they...view more

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By: Guest 10/12/14

Forrest at the Auckland Uni branch just saved me $350 by explaining what was wrong with my GPU. You're my new favourite person Forrest!

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By: Guest 25/11/14

I would like to thank Justin for providing advice in the live chat during the Cyber Monday sale. The advice helped me choose a suitable computer to be built for my son and I am eagerly awaiting for the delivery of my products.
...view more

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By: Stephen289 25/11/14

Probably the realest and most genuine 'Salespeople' I've met work in PB Tech in Henderson. Whether the shop is quiet or crazy busy (like during their popular Black Friday Sale), the staff never cease to be attentive, and this includes...view more

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By: Guest 24/11/14

PB tech at Queen street branch are awesome. Very helpfull and friendly. Can not say the same about Penrose branch... Went there a couple of times and always had problems. Some of them do not even have patience. VERY disappointed with Penrose branch....view more

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By: Guest 18/11/14

On the Saturday the 15th November I was the proud owner of the Gigabyte laptop from your store, recommended by John Guo. Upon arriving home and booting the machine I discovered the horrid stuck blue pixel on the screen.

I called back to your techn...view more

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By: Guest 18/11/14

I would like to thank technician Alex for his outstanding service on our business computer. He kept in constant contact explaining the problems and offering the best solutions. The fast turnaround meant we didn't lose any downtime. PB Tech rocks...view more

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By: Guest 17/11/14

Hi Lisa,

I just wanted to drop you a quick email to thank you for your assistance last week.

The tablet that I bought was actually a gift for my technically challenged mother, who celebrated her 75th birthday this weekend. Needless to say, s...view more

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By: Guest 13/11/14

excellent fast service each time !

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By: CamU 28/10/14

I have had the great pleasure of dealing with John Edwin for many years. Until my retirement I taught computing to beginners, usually folk who had obtained the first PC and needed help getting started. Over the years many approached me for help with...view more

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By: LloydB 21/10/14

Hi Xing,
Thanks for your quick and professional service.
Will definitely come back to you for more purchases.

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By: TjpaakP 16/10/14

Incredibly helpful online and phone customer service. Fast and well packaged delivery. Put an order in Monday night, processed Tuesday, and arrived early Wednesday morning even in a rural town. Thanks guys. Well done Matthew!

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By: MilesS58 15/10/14

HI, The Live chat was a big help. I got ut through to one of the admins that happened to be Matthew Chang. He helped answer my question about my product i just purchased and when i am able to get it. He confirmed that my product was being shipped the...view more

By: EdmundY4 10/10/14

thanks for answering my annoying questions with patience! it was a pleasure communicating with you Felix! :)

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By: Guest 09/10/14