Testimonials

A big thank you to Daniel Zhang and the rest of the PB Tech Penrose team for providing a wonderful sales and support experience. With so many SSD options out there, Daniel was brilliant in offering suggestions on what models to consider - advice...view more A big thank you to Daniel Zhang and the rest of the PB Tech Penrose team for providing a wonderful sales and support experience. With so many SSD options out there, Daniel was brilliant in offering suggestions on what models to consider - advice backed with benchmark figures, reviews, and customer satisfaction. I left the store with a Crucial 500Gb SSD and 8Gb stick of laptop RAM. My ThinkPad is now a beast! Thanks Daniel and PB - you have earned my trust and loyalty.

Tia, you are very special. Your advice in lay-person's language, your understanding of my IT needs and your assistance in purchasing the final product meant that I have a system that will see me through a few years forward. Thank You. Tia, you are very special. Your advice in lay-person's language, your understanding of my IT needs and your assistance in purchasing the final product meant that I have a system that will see me through a few years forward. Thank You.

Thanks for all the great effort. All of it have been very helpful. loving coming to pbtech. It is one of the best. Thanks for all the great effort. All of it have been very helpful. loving coming to pbtech. It is one of the best.

Thank you for your assistance yesterday and handing me over to Jeff to help my Fiance and I with the Surface Tablet. I would like to let you know that his service was impeccable and that he treated us with respect and care. He was very...view more Thank you for your assistance yesterday and handing me over to Jeff to help my Fiance and I with the Surface Tablet. I would like to let you know that his service was impeccable and that he treated us with respect and care. He was very knowledgeable and accommodating and we both appreciate all he did for us yesterday. He has my vote for employed of month if you have one.

Had the need for an order to be received by Thursday. PB Tech had a good price, but not in stock. Would it arrive in time?

Contacted Xing Loh who worked through my order, suggested a substitute and overnight couriered it out. Received today (Monda...view more Had the need for an order to be received by Thursday. PB Tech had a good price, but not in stock. Would it arrive in time?

Contacted Xing Loh who worked through my order, suggested a substitute and overnight couriered it out. Received today (Monday) so very happy!

I would like to thank Xing Loh for the help with my online purchase. Extremely professional service, yet still very friendly and approachable. Great service mate. I'll make sure to look for you to help with my next purchase.
Cheers. I would like to thank Xing Loh for the help with my online purchase. Extremely professional service, yet still very friendly and approachable. Great service mate. I'll make sure to look for you to help with my next purchase.
Cheers.

I'd just like to thank Xing Loh | Web Sales Team Leader for his outstanding, service. He went above and beyond. Price matching another company for a Canon-6d as I trust PBTech and wasn't sure if I could trust the other company. And just when I...view more I'd just like to thank Xing Loh | Web Sales Team Leader for his outstanding, service. He went above and beyond. Price matching another company for a Canon-6d as I trust PBTech and wasn't sure if I could trust the other company. And just when I thought it couldn't get any better, it arrives the next day. Best service I've had all year. Thank you so much.

I cant thank these guys enough in helping me with building a PC that can handle HD video editing. They are the REAL DEAL!!.
PB TECH = AWESOME SERVICE & AWESOME PRODUCTS!! I cant thank these guys enough in helping me with building a PC that can handle HD video editing. They are the REAL DEAL!!.
PB TECH = AWESOME SERVICE & AWESOME PRODUCTS!!

I had an issue with a motherboard I had just bought and over the weekend brought it in to have it looked over to make sure I wasn't going mad! I thought I would take this opportunity to say thank you to the tech in Wellington that really...view more I had an issue with a motherboard I had just bought and over the weekend brought it in to have it looked over to make sure I wasn't going mad! I thought I would take this opportunity to say thank you to the tech in Wellington that really provided top notch service. This chap is a true credit to you. All things are working fine now.

Took a laptop back that we only had for 24hours, Gave poor Chris Wang a hard time for it, but he came through and within 24hours we had a new laptop. Thanks Chris Wang from Penrose for going the xtra mile. Took a laptop back that we only had for 24hours, Gave poor Chris Wang a hard time for it, but he came through and within 24hours we had a new laptop. Thanks Chris Wang from Penrose for going the xtra mile.

PB Tech is the best, the cheapest prices with the best and quickest service around. PB Tech is the best, the cheapest prices with the best and quickest service around.

Brought the S5 mini online, used credit card. Was a little hard to authorize it with lack of instructions etc but, i figured it out. Goods arrived a little later than expected. But in saying that i was impressed with the track and trace service put...view more Brought the S5 mini online, used credit card. Was a little hard to authorize it with lack of instructions etc but, i figured it out. Goods arrived a little later than expected. But in saying that i was impressed with the track and trace service put on my order. Highly recommend PB and would definitely use again if need be, and would also tell family and friends about. Shot guys!!

Really happy with our purchase, fast delivery, well packed, plugged it all in and away we go. Awesome thanks Really happy with our purchase, fast delivery, well packed, plugged it all in and away we go. Awesome thanks

i purchased the samsung galaxy s4 mini and wow
...view more i purchased the samsung galaxy s4 mini and wow
first i went to dicksmith to see the other phones staff rude there so i left and go to your shop and wow i spent 2 mins before finding the phones and Angela helped me and served me shes so polite and friendly very very good staff please give her a payrise she very good worker
i am going to reconmend your store to all my friends
very very good customer service

very good service received from Nathan at the Hamilton store. Went in for a replacement laptop battery, and got the item quick as, no fuss. Thanks very much very good service received from Nathan at the Hamilton store. Went in for a replacement laptop battery, and got the item quick as, no fuss. Thanks very much

Very efficient communication and handling of my computer. The crew assembled it and delivered it at what seemed like record times. Computer is amazing and scored an amazing deal, thank you! Very efficient communication and handling of my computer. The crew assembled it and delivered it at what seemed like record times. Computer is amazing and scored an amazing deal, thank you!

By: JustinW38 18/02/15

I purchased a Webcam a couple of weeks ago. The order was done in the afternoon from Tauranga and the goods arrived two days later in the morning. That was impressive because it is a rural residential are and normally takes an extra day's...view more I purchased a Webcam a couple of weeks ago. The order was done in the afternoon from Tauranga and the goods arrived two days later in the morning. That was impressive because it is a rural residential are and normally takes an extra day's delivery time. Impressed with the way it was packaged and I plug the webcam in and hey presto I was on skype within 5 minutes. Full marks.

Thank YOU! Your service was outstanding, the scanner is awesome, I'm a very happy customer! Will definitely recommend and use you guys again Thank YOU! Your service was outstanding, the scanner is awesome, I'm a very happy customer! Will definitely recommend and use you guys again

reading through some of the testimonials I'm adding a big thumbs up for PB Tech. I've been to Queen Street, Penrose and Henderson stores. I have experienced helpful and friendly service from all of them. The staff seemed genuinely...view more reading through some of the testimonials I'm adding a big thumbs up for PB Tech. I've been to Queen Street, Penrose and Henderson stores. I have experienced helpful and friendly service from all of them. The staff seemed genuinely interested in helping me sort out what I needed and explaining to me what I did not need. Thanks PB.

I had ordered a desktop, monitor and other stuff during the Boxing Day sale. It took a very long time for the Web team to process (nearly 2 weeks) and I was getting a bit anxious. So I got in contact with Xing Loh and he processed my order so quick...view more I had ordered a desktop, monitor and other stuff during the Boxing Day sale. It took a very long time for the Web team to process (nearly 2 weeks) and I was getting a bit anxious. So I got in contact with Xing Loh and he processed my order so quick that I received my goods the next day. Really pleased with Xing's service. Will definitely shop here next time!