Testimonials

I am always happy with the great support I am always happy with the great support

i had a very awkward situation whereby the courier had to deliver the parcel to my house less than 40 minutes drive away.
you would think it would be delivered overnight but no 7 days later it was still at the depot.
Bailey couldnt have done more ...view more i had a very awkward situation whereby the courier had to deliver the parcel to my house less than 40 minutes drive away.
you would think it would be delivered overnight but no 7 days later it was still at the depot.
Bailey couldnt have done more to help resolve the situation.

Dealt with Saad from the web sales team, did his best to follow up on a query I had and provided me with an update. Set good expectations. Dealt with Saad from the web sales team, did his best to follow up on a query I had and provided me with an update. Set good expectations.

The support team was very quick and helpful :) The support team was very quick and helpful :)

I have got to say what an excellent customer service from Jacky Luo ([email protected]) in customer service. So quick with his responses and gets right to the chase! Never has given me an answer that I would not like. Will be my go-to customer...view more I have got to say what an excellent customer service from Jacky Luo ([email protected]) in customer service. So quick with his responses and gets right to the chase! Never has given me an answer that I would not like. Will be my go-to customer service person if I ever have any problems, honestly one of the best I have seen. Definitely deserves to be applauded for his work and most definitely should be recognized for it. Keep it up Jacky!

Have always had fair dealings with the team in the past but today Saad was amazing. He was great to deal with when I had to make an urgent change to an order. Everything was actioned while I was on the phone and he walked me through correcting...view more Have always had fair dealings with the team in the past but today Saad was amazing. He was great to deal with when I had to make an urgent change to an order. Everything was actioned while I was on the phone and he walked me through correcting things on my end. Thank you Saad

I am happy with my purchase and the support I got from Saad Malik | Procurement team.
Thank you I am happy with my purchase and the support I got from Saad Malik | Procurement team.
Thank you

I just went to PB tech Newmarket and needed to get a sketch pad for uni stuff and the staff worker who helped me Patricia Chan was so helpful. She was amazing. I was able to get an iPad which is $$$ was worth it. She was so nice and not condescending...view more I just went to PB tech Newmarket and needed to get a sketch pad for uni stuff and the staff worker who helped me Patricia Chan was so helpful. She was amazing. I was able to get an iPad which is $$$ was worth it. She was so nice and not condescending. It was a great experience and they were amazing and very helpful. Like absolutely brillant.

Purchased iPhone 15 yesterday on a repayment plan and was looked after by Sharon at PbTech Petone.

She was incredibly positive, helpful and pure joy to deal with. I’ve been looked after many times by Sharon and she is always really positive and h...view more Purchased iPhone 15 yesterday on a repayment plan and was looked after by Sharon at PbTech Petone.

She was incredibly positive, helpful and pure joy to deal with. I’ve been looked after many times by Sharon and she is always really positive and helpful.

I’ve visited PbTech Petone multiple times and staff there are always friendly and helpful, I can’t say that about most places I shop.

Looking forward to another visit.

Many thanks Sharon

Bought my first ever tablet here. Am taking a while to get used to it (with a lot of help from my friends) but so far all good. Great product, great price, great delivery time.
Highly recommend using PB Tech. Bought my first ever tablet here. Am taking a while to get used to it (with a lot of help from my friends) but so far all good. Great product, great price, great delivery time.
Highly recommend using PB Tech.

Always get great service and they keep in touch regularly if something's not in stock. Always get great service and they keep in touch regularly if something's not in stock.

PB Tech have always been easy to deal with and have gone the extra mile for me on any queries I have had, They are a great company offering a great service. Thanks you PB Tech have always been easy to deal with and have gone the extra mile for me on any queries I have had, They are a great company offering a great service. Thanks you

I have always found PBTECH fantastic.
I'm at next stage looking for another phone .I'm sure I'll get the fantastic service I've always had. 1 stop shop
-Jo 82 I have always found PBTECH fantastic.
I'm at next stage looking for another phone .I'm sure I'll get the fantastic service I've always had. 1 stop shop
-Jo 82

PB Tech always stands by their customers even after sale. Recent gaming PC purchase went on sale two days after, and no questions or discussion - the store immediately did a price match and refunded the difference. PB Tech is the only real computer...view more PB Tech always stands by their customers even after sale. Recent gaming PC purchase went on sale two days after, and no questions or discussion - the store immediately did a price match and refunded the difference. PB Tech is the only real computer stores left, and only place worth shopping at for anything tech.

Fantastic service and advice from Kate and Pia at the Hornby store.
...view more Fantastic service and advice from Kate and Pia at the Hornby store.
I needed some help getting equipment to set up wireless bridge and poe injectors for IP security camera. They had excellent knowledge and guided me through what equipment was best and the how to.
Much appreciated.
Cheers
Marcus

Everything I've brought from PBtech has been amazing. I'd totally recommend it to my family or friends Everything I've brought from PBtech has been amazing. I'd totally recommend it to my family or friends

By: KatrinaS96 21/03/24

Changed brand of phone, needed lots of advice. Dicisson from Petone was the epitome of professionalism, politeness, patience and proactive. I've been in the service industry for more than 35 years and very fussy with how customers should be treated....view more Changed brand of phone, needed lots of advice. Dicisson from Petone was the epitome of professionalism, politeness, patience and proactive. I've been in the service industry for more than 35 years and very fussy with how customers should be treated. Dicisson made the experience 5 star. Many thanks

Fantastic support and knowledge shown by their tech support. I would not hesitate to recommend their services, Richard B. Titirangi Fantastic support and knowledge shown by their tech support. I would not hesitate to recommend their services, Richard B. Titirangi

Sturdy, stylish and comfortable. I wasn't expecting it to be this good quality when I purchased it online for my son starting Uni. The process in collecting it from the store was smooth, with a text message sent prior to let us know when it was...view more Sturdy, stylish and comfortable. I wasn't expecting it to be this good quality when I purchased it online for my son starting Uni. The process in collecting it from the store was smooth, with a text message sent prior to let us know when it was ready to be picked up. I have never had any issues with all my PBTech purchases, whether with their products or customer service.

The service was exceptional as you enter the doors the staff acknowledge you and make you feel welcomed. It is the staff attitude with aptitude just makes you wanting to buy from there again. Thanks guys and see you soon. The service was exceptional as you enter the doors the staff acknowledge you and make you feel welcomed. It is the staff attitude with aptitude just makes you wanting to buy from there again. Thanks guys and see you soon.