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Testimonials

Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

Thank you so much for the excellent after sales service on my Asus Zenfone 2. A great phone, but it started having some screen issues after around a month. Took it in and your team quickly assessed it and provided me with a replacement. That is...view more

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By: Guest 20/10/15

Thank you Cindy for your superb advice and support. Really appreciate how quickly you were able to get me up and going. Laptop is just great. Thanks again. Linda

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By: Guest 09/10/15

I wanted to share some positive feedback with you regarding a recent purchase of a laptop from your online store (order 290487), which arrived and had a stuck pixel and required replacement. I have been blown away with the response by your staff...view more

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By: Guest 24/09/15

I just wanted to take the time to email you in regards to consistently high level of service that Ive received over the years from PBTech. Truth to tell its more accurate to say decades, and not just myself but also my friends, family and colleagues...view more

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By: Guest 24/09/15

John Edwin at the Penrose branch was terrific. Great service, new all the answers & gave great advice. Nice to talk to a real human over the phone and get good advice at the same time. I would personally recommend John to everyone. Thanks, John

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By: JohnD31 23/09/15

A huge thanks to Cherish Zhang & Cindy Boo for the assistance and detailed advice. An exceptional customer service - we were very impressed!

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By: Guest 22/09/15

The Service provided by Admin Darren Dudfield was superb. I went from no idea what was happening to a completed build. Highly recommend Darren and PB Technologies.

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By: Guest 22/09/15

The service provided by Xing Loh was fantastic. The emails were swift. I made my request on the Friday morning and he was able to ship on the very day. I received the item by Monday mid day. Highly recommended and well done.

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By: KartikR 25/08/15

PB Tech Henderson, A special thank you to Sean Shi for his exceptional customer service. As I walked in the shop (to check a desktop computer that I saw online) he approached me right away even though the shop was about to close at that time. He gave...view more

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By: Guest 24/08/15

PB Tech Queen street, A special thanks to Cindy Boo is extremely creative with a great visual and technical sensibility. She helped me a lot to find a good mobile phone in my budget. She goes beyond what one would expect. She is the star of PB Tech...view more

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By: Guest 22/08/15

PB Tech - Northshore, Glenfield. Special thanks to Phillip Li for your guidance and help in locating, ordering and supplying RF cable in record time, truly excellent service!
PB Tech always has what we need at the lowest price, a great store.
Thank...view more

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By: Guest 10/08/15

Power combo. PB Auckland Uni and Queen St. branches. A huge thank you to Forrest and Vicki at the Uni branch for absolutely first-rate service. Knowledgeable, friendly, efficient - couldn't ask for more when purchasing my HP Elitebook. The 3 year NBD...view more

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By: Guest 07/08/15

Super service! Put a fairly large order through this week and had the products onsite within 3 hrs of ordering it. Xing Loh was our sales person and he was superb. Great fast friendly customer service. Thanks guys!

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By: SandyT76 31/07/15

Professional service with competitive pricing, backed up by prompt communication and delivery - that's everything you want in a supplier, but rarely find.
Thanks to Matt Wilson and the rest of the team in ChCh.

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By: Guest 30/07/15

I run a IT business and Mark Ma at the Manukau branch is a star! i am in PB tech most days of the week Mark and the team there are fantastic!

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By: Guest 22/07/15

I would like to say a big thank you to Stevin Kouk, he was extremely helpful with my inquiries and very efficient. He gave very useful suggestions and I received my products the next day! He had customer service skills and really goes out of his way...view more

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By: Guest 15/07/15

A big THANK YOU to Andy He and James Li for all of there help when we needed an AC Adaptor urgently and I was having problems finding the right one. Your service was fast and efficient.

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By: Guest 09/07/15

Always a great experience going into PB tech Auckland CBD to see Hiroshi. He is extremely knowledgeable in custom PC's and cameras. Knows the all the specs and the best brands to use. Cheers

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By: BradW81 08/07/15

Great company to deal with,i was kept up to date with my order from time of placing it un til delivery and i would have no hesitation to recommend pb to other people, also cannot wait ill i am in Christchurch to visit the new store.once again thank...view more

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By: KevinM26 27/06/15

A big thank you to Daniel Zhang and the rest of the PB Tech Penrose team for providing a wonderful sales and support experience. With so many SSD options out there, Daniel was brilliant in offering suggestions on what models to consider - advice...view more

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By: Guest 17/06/15

Tia, you are very special. Your advice in lay-person's language, your understanding of my IT needs and your assistance in purchasing the final product meant that I have a system that will see me through a few years forward. Thank You.

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By: Guest 15/06/15

Thanks for all the great effort. All of it have been very helpful. loving coming to pbtech. It is one of the best.

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By: Guest 11/06/15

Thank you for your assistance yesterday and handing me over to Jeff to help my Fiance and I with the Surface Tablet. I would like to let you know that his service was impeccable and that he treated us with respect and care. He was very...view more

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By: BrettW 26/05/15

Had the need for an order to be received by Thursday. PB Tech had a good price, but not in stock. Would it arrive in time?

Contacted Xing Loh who worked through my order, suggested a substitute and overnight couriered it out. Received today (Monda...view more

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By: Guest 18/05/15
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