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Testimonials

Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

Hi,
My mum and I came in and purchased a range of products from the Henderson store yesterday.
We were served by Sonya.
I wanted to say that I was beyond impressed by Sonya. She was helpful, informative and funny. I have never been so impressed by...view more

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By: XingL 22/12/14

I've been to the north shore branch this afternoon to get help with a power cable for my laptop, first I asked one of the staff and he pointed me toward service department.. in service I death with Mason and Alex, very helpful to see that they...view more

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By: Guest 10/12/14

Forrest at the Auckland Uni branch just saved me $350 by explaining what was wrong with my GPU. You're my new favourite person Forrest!

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By: Guest 25/11/14

I would like to thank Justin for providing advice in the live chat during the Cyber Monday sale. The advice helped me choose a suitable computer to be built for my son and I am eagerly awaiting for the delivery of my products.
...view more

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By: Stephen 25/11/14

Probably the realest and most genuine 'Salespeople' I've met work in PB Tech in Henderson. Whether the shop is quiet or crazy busy (like during their popular Black Friday Sale), the staff never cease to be attentive, and this includes...view more

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By: Guest 24/11/14

PB tech at Queen street branch are awesome. Very helpfull and friendly. Can not say the same about Penrose branch... Went there a couple of times and always had problems. Some of them do not even have patience. VERY disappointed with Penrose branch....view more

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By: Guest 18/11/14

On the Saturday the 15th November I was the proud owner of the Gigabyte laptop from your store, recommended by John Guo. Upon arriving home and booting the machine I discovered the horrid stuck blue pixel on the screen.

I called back to your techn...view more

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By: Guest 18/11/14

I would like to thank technician Alex for his outstanding service on our business computer. He kept in constant contact explaining the problems and offering the best solutions. The fast turnaround meant we didn't lose any downtime. PB Tech rocks...view more

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By: Guest 17/11/14

Hi Lisa,

I just wanted to drop you a quick email to thank you for your assistance last week.

The tablet that I bought was actually a gift for my technically challenged mother, who celebrated her 75th birthday this weekend. Needless to say, s...view more

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By: Guest 13/11/14

excellent fast service each time !

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By: CamU 28/10/14

I have had the great pleasure of dealing with John Edwin for many years. Until my retirement I taught computing to beginners, usually folk who had obtained the first PC and needed help getting started. Over the years many approached me for help with...view more

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By: LloydB 21/10/14

Hi Xing,
Thanks for your quick and professional service.
Will definitely come back to you for more purchases.

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By: TjpaakP 16/10/14

Incredibly helpful online and phone customer service. Fast and well packaged delivery. Put an order in Monday night, processed Tuesday, and arrived early Wednesday morning even in a rural town. Thanks guys. Well done Matthew!

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By: MilesS58 15/10/14

HI, The Live chat was a big help. I got ut through to one of the admins that happened to be Matthew Chang. He helped answer my question about my product i just purchased and when i am able to get it. He confirmed that my product was being shipped the...view more

By: EdmundY4 10/10/14

thanks for answering my annoying questions with patience! it was a pleasure communicating with you Felix! :)

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By: Guest 09/10/14

Just wanted to say my grandson loves his new computer, It was built to the specs we gave, and wish I had of found PB Tech and Mr Xing Loh sooner. Communication was prompt and I would recommend their services to anyone.

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By: Guest 04/10/14

Hi Xing

Thanks again for your prompt service very impressive and very happy

Cheers

Cambel

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By: Guest 02/10/14

Thanks to Matthew Chang for quick responsive e-mails! Great service, most recommended!

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By: Guest 12/09/14

Just wanted to leave a glowing testimonial for the web guys at PB Tech, especially Matthew Chang. He patiently and professionally answered all my questions (even the stupid ones). After a bit of miscommunication on my part, I received my new computer...view more

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By: DarrinH5 04/09/14

I am writing this testimonial to recognise the exceptional service that Xing Loh offered me. I wanted an item that wasn't in stock for online bulk order so had an online chat with Xing. Very professional chat. Xing was able to beat the price...view more

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By: Guest 25/08/14

I was very very happy with the web sales department and especially the employee Xing Loh, who helped me heaps with my order and answered any questions I asked almost instantly :)

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By: Guest 06/08/14

We have just purchased a computer from the team at Henderson and are very happy with the store. From Sun, on the retail floor to Edward, in the technical department we received first class service. Thanks

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By: Guest 27/07/14

Prompt answer to my question, then when I'd ordered it was with me in less than 48hrs....what more could I ask? Thank you for customer service at its best :)

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By: Guest 24/07/14

We have been using PBTech now for 2 years and always had awesome service and quick responses. The web team have been great assisting my custom requirements, thanks Brett wellington and xing loh! pleasure dealing with you guys :)

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By: Guest 23/07/14
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