Testimonials

Onset of a digital, revolution spells the end of traditional shopping for now. . ..that is!

Thanks to pbtech Hamilton for my new 3070 Vision GPU and to the New Express Store In Henderson. Onset of a digital, revolution spells the end of traditional shopping for now. . ..that is!

Thanks to pbtech Hamilton for my new 3070 Vision GPU and to the New Express Store In Henderson.

Kelvin patiently listened to my frustrations about the delivery mess for my orders, attempted to fulfil alternative arrangements for my orders and consistently tried to help me address these issues every time. Also, a shout out to Allen I think for...view more Kelvin patiently listened to my frustrations about the delivery mess for my orders, attempted to fulfil alternative arrangements for my orders and consistently tried to help me address these issues every time. Also, a shout out to Allen I think for going the extra mile and personally making sure the rest of the orders weren’t defying the hold request anymore :) hope u guys get some kind of bonus for this! Much appreciated.

Saad was wonderful and so incredibly helpful and quick! I am very impressed and have had a great experience :) Saad was wonderful and so incredibly helpful and quick! I am very impressed and have had a great experience :)

I went to PBTech Wellington (4-Dec-20) to buy some replacement parts for my son's PC. The sales staff Dylan is very efficient and helpful in processing my transaction. I then seek help from the service desk to drop the new CPU onto the motherboard ...view more I went to PBTech Wellington (4-Dec-20) to buy some replacement parts for my son's PC. The sales staff Dylan is very efficient and helpful in processing my transaction. I then seek help from the service desk to drop the new CPU onto the motherboard (the one job that I would rather leave it to the professionals). The service desk staff (I believe his name is Michael) was very friendly and promptly helped me. The knowledge and service experience is superb and the reason why PBTech is my preferred supplier for all things computers and tech.

These guys are great! I've bought a few bits from them and they have always been super responsive and helpful. I just buy my stuff here now - it just makes my life easier to deal with people I can trust. These guys are great! I've bought a few bits from them and they have always been super responsive and helpful. I just buy my stuff here now - it just makes my life easier to deal with people I can trust.

Saad Malik was super helpful for me today. He heard my frustrations about RTX3080 delays and made sure all my concerns were answered. Highly recommend if you have any issues to reach out, he will absolutely provide the quality service you deserve. Saad Malik was super helpful for me today. He heard my frustrations about RTX3080 delays and made sure all my concerns were answered. Highly recommend if you have any issues to reach out, he will absolutely provide the quality service you deserve.

We purchased a chromebook from this store, and an extended warranty. The chromebook did develop a fault but I am very happy with the level of service provided. Although it is the law to uphold the consumer guarantee act we all know that with some...view more We purchased a chromebook from this store, and an extended warranty. The chromebook did develop a fault but I am very happy with the level of service provided. Although it is the law to uphold the consumer guarantee act we all know that with some stores it is a real effort to get any action. I am pleased to report this store is not one of them and these guys dealt with the issue without any hassle. As part of the purchased warranty was a loan chromebook while our one was being fixed, which was provided without any hassle. I am very pleased to have found a store that will do what they say they will without hassle, and this has made pbtech my number one store of choice

Tiana Tran was lovely, patient and professional. I purchased an Apple IPhone. Tiana ordered and I received it in a timely manner. I will be back to look at additional accessories for my phone.
Thank you again Tiana Tiana Tran was lovely, patient and professional. I purchased an Apple IPhone. Tiana ordered and I received it in a timely manner. I will be back to look at additional accessories for my phone.
Thank you again Tiana

Great service. Had ordered the wrong product and was able to quickly have cancelled, store credit applied, and was able to purchase the correct product. Easy, hassle free. Great service. Had ordered the wrong product and was able to quickly have cancelled, store credit applied, and was able to purchase the correct product. Easy, hassle free.

Shout out to Eric Zhou at PB Tech Glenfield that provided me with a top notch service. He was so helpful and patience with my enquiry. I didn't have much luck with other staff at other branches but Eric change my bad experiences to a 5 stars...view more Shout out to Eric Zhou at PB Tech Glenfield that provided me with a top notch service. He was so helpful and patience with my enquiry. I didn't have much luck with other staff at other branches but Eric change my bad experiences to a 5 stars experience. Thank you Eric for your service and advice on the product that suits my work from home need. I will definitely return to PB Tech Glenfield for my future purchase.

Can definitely recommend Saad Malik in Sales Support, he was so helpful in trying to find the product I was after, kept me updated and tried so hard to find the item I wanted. Well done Saad, would certainly contact you again. Can definitely recommend Saad Malik in Sales Support, he was so helpful in trying to find the product I was after, kept me updated and tried so hard to find the item I wanted. Well done Saad, would certainly contact you again.

Great customer service today, missed an item from an order which had already been processed and was offered a one-time use free shipping code. Thanks PB Tech! Great customer service today, missed an item from an order which had already been processed and was offered a one-time use free shipping code. Thanks PB Tech!

Huge ups to Justin Madrigal for being a fantastic help in these stressful times. My son's power bank just suddenly died a few weeks back and he was due one urgently for a couple of days out for spirit of adventure course he was undertaking....view more Huge ups to Justin Madrigal for being a fantastic help in these stressful times. My son's power bank just suddenly died a few weeks back and he was due one urgently for a couple of days out for spirit of adventure course he was undertaking. Thankfully with the right recommendation from Justin and choosing a very good Xiaomi wireless power bank, we were able to get one in time for his journey. What else was amazing is that it still had power left after his 5 day journey! Very pleased with the quality of the product. Muchas gracius Justin and the PBTech Auckland Central branch!

Awesome service,verry helpful Awesome service,verry helpful

Easy online store to navigate! Will certainly use PB Tech online store in future as they have good prices too! Easy online store to navigate! Will certainly use PB Tech online store in future as they have good prices too!

Big thanks to Saad Malik for fixing my silly mistake with an order. Fast and friendly service. Cheers! Big thanks to Saad Malik for fixing my silly mistake with an order. Fast and friendly service. Cheers!

Scored my Xbox Series X with PB Tech after the other websites crashed over and over because they couldn't handle the load, everyone else who ordered day one elsewhere got emails one by one since then saying they got pushed to the December drop, here...view more Scored my Xbox Series X with PB Tech after the other websites crashed over and over because they couldn't handle the load, everyone else who ordered day one elsewhere got emails one by one since then saying they got pushed to the December drop, here I am with my day one series X through pbtech.

Thank you for keeping us supplied with great tech even in the current world of out of stocks and shipping delays.
...view more Thank you for keeping us supplied with great tech even in the current world of out of stocks and shipping delays.
Your communication is spot on, and the ordering process and website is intuitive and easy to use, and with that you make it look easy while I am sure it is not.
Keep up the good work.

Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job switching all my gear over to new tower. Also Lum, very patient helping find the perfect build for me and always happy to help, thank you guys. Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job switching all my gear over to new tower. Also Lum, very patient helping find the perfect build for me and always happy to help, thank you guys.

Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent, provided a quote very quickly after having to source the product. Great service ethic. After a change of heart to replace the device after having made...view more Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent, provided a quote very quickly after having to source the product. Great service ethic. After a change of heart to replace the device after having made payment, Saad was extremely receptive in cancelling my order and attending to my prompt refund! His personable approach, his focus on keeping a customer happy over profit, is refreshing. Keep it up!

The only online shop selling the item I needed. Response to enquiries prompt and communication was clear. Very good, I'll be back. The only online shop selling the item I needed. Response to enquiries prompt and communication was clear. Very good, I'll be back.

Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work Monday morning. One of the items was out of stock but promptly arrived also.
cheers and will definitely be purchasing again! Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work Monday morning. One of the items was out of stock but promptly arrived also.
cheers and will definitely be purchasing again!

Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great thing is they actually know what they are talking about
...view more Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great thing is they actually know what they are talking about
As bit of tech nerd (especially phones) I was always horrified that at other shops they wanted 2000 for phone their people knew nothing about( one guy at Noel learning didn't even know what a Snapdragon choosey was omg), am so glad there is a company that trains their staff in products not just salespeople
Keep up the good work

Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from them) and even though it was out of warranty, they still fixed a minor issue free, a couple of years ago. Finally had to replace with a new laptop at the...view more Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from them) and even though it was out of warranty, they still fixed a minor issue free, a couple of years ago. Finally had to replace with a new laptop at the start of this year for my eldest and have just brought a new chrome book for my younger child this month. They have an excellent customer service and great at explaining, to this non tech mum, in terms that even I understand, to make sure I have purchased the right device for what is needed. Have been a great help with even the small issues both instore and online.