Testimonials

A big thanks to the PB team! You helped me through your processes with such ease. Nothing was an issue. Very grateful! A big thanks to the PB team! You helped me through your processes with such ease. Nothing was an issue. Very grateful!

A big thanks to Saad Malik. He patiently worked around the problems with headsets, etc. that arose because of working from home under COVID alert, and then gave me very clear and well considered advice. He listened to my requirements, recommended a...view more A big thanks to Saad Malik. He patiently worked around the problems with headsets, etc. that arose because of working from home under COVID alert, and then gave me very clear and well considered advice. He listened to my requirements, recommended a system to match, and answered all my questions about specs, etc. It took a fair bit of time to get the right answer, so that maybe doesn't look great on a crude measure of throughput, but it was the right answer, and its this quality of advice that brings me back to PB Tech. Confident that I had the right advice, I then made a substantial purchase.
That's how you do business if you want return customers.

Had a lot of issues with my order being delivered to the wrong address. Was struggling to find anyone that would and could help, Saad Malik ended up taking one of my calls and was such a huge help. His communication was fantastic and he even managed...view more Had a lot of issues with my order being delivered to the wrong address. Was struggling to find anyone that would and could help, Saad Malik ended up taking one of my calls and was such a huge help. His communication was fantastic and he even managed to locate my parcel!

Just want to say a big thank you to Mirhan. Just been so helpful with all of my enquiries and he was just helpful. Thank you Mirhan. Definitely know who to ask for next time.

Kind Regards
Victoria Just want to say a big thank you to Mirhan. Just been so helpful with all of my enquiries and he was just helpful. Thank you Mirhan. Definitely know who to ask for next time.

Kind Regards
Victoria

Saad Malik (Web Sales) was extremely helpful to get my order sorted, thank you!! Saad Malik (Web Sales) was extremely helpful to get my order sorted, thank you!!

Once again, the great team at Christchurch branch were very helpful today, as always. Once again, the great team at Christchurch branch were very helpful today, as always.

Saad Malik was quick and efficient with sorting out our order. Thanks! Saad Malik was quick and efficient with sorting out our order. Thanks!

I'd like to make a personal thanks to Saad Malik in your Sales Support team. He helped me with a query really quickly and professionally. Good going Saad!! I'd like to make a personal thanks to Saad Malik in your Sales Support team. He helped me with a query really quickly and professionally. Good going Saad!!

I'd like to make a personal thanks to Saad Malik in your Sales Support team. Having struggled with a product that didn't deliver on what it promised on the box (no fault of PB Tech), he was understanding, patient with my un-technical descriptions and...view more I'd like to make a personal thanks to Saad Malik in your Sales Support team. Having struggled with a product that didn't deliver on what it promised on the box (no fault of PB Tech), he was understanding, patient with my un-technical descriptions and he offered every possible solution before working with the St Luke store to find a resolution.

Great service and communication. Was able to change/ complete an order to save shipping costs. Great service and communication. Was able to change/ complete an order to save shipping costs.

Anticipating a slight delay in delivery but received very clear communication advising this. Delays aren't an issue during Covid. Its delays and not knowing what's going on. So thank you PBT. Keep up the good comms Anticipating a slight delay in delivery but received very clear communication advising this. Delays aren't an issue during Covid. Its delays and not knowing what's going on. So thank you PBT. Keep up the good comms

Great service - prompt and efficient
Thank you Great service - prompt and efficient
Thank you

Hello there,

Today I was in your store and had some problems. However everything had been resolved thanks to the service team in repairs especially a chinese man named Vito. He was very kind, patient, and helpful in all things regarding the issue ...view more Hello there,

Today I was in your store and had some problems. However everything had been resolved thanks to the service team in repairs especially a chinese man named Vito. He was very kind, patient, and helpful in all things regarding the issue i had with my laptop taking me step by step to help me reach the resolution.

Great service and would definetally recommend to my friends.

Regards,
Yaoce Yang

amazing service amazing service

Been dealing with a person through the online ordering system called Mirhan Mirhan. Totally recommended, has been the biggest help with my order, suggesting replacements better than what I ordered, and changing things almost instantly when I have...view more Been dealing with a person through the online ordering system called Mirhan Mirhan. Totally recommended, has been the biggest help with my order, suggesting replacements better than what I ordered, and changing things almost instantly when I have found things to be incompatible, none of which came with any complaint. Best online customer rep I've had in a long time, and why I always come to these guys for parts and accessories.

By: WilliamF24 09/08/20

Prompt response and friendly phone manner! Prompt response and friendly phone manner!

Saad Malik helped me today.
I'm an IT professional and need my IT supply to be good and trust worthy.
For this reason I use PBTECH.
PBTECH hires good people. Saad Malik helped me today.
I'm an IT professional and need my IT supply to be good and trust worthy.
For this reason I use PBTECH.
PBTECH hires good people.

Once again, great service by PB Tech staff. I ordered and paid for a laptop, then when the Friday special list came out, I saw one that better fitted what I was after. I flicked off an email to the team, and it was all fixed up and sorted out...view more Once again, great service by PB Tech staff. I ordered and paid for a laptop, then when the Friday special list came out, I saw one that better fitted what I was after. I flicked off an email to the team, and it was all fixed up and sorted out within the hour. Have been a customer for many years now obtaining parts for my clients repairs, and also for myself, and there never any problems. Thank you Saad for today, and thanks to the great team at PBTech.

We always shop PBTech first if they have what we need which they mostly do. We wanted a faster delivery this time and I spoke to Saad Malik who was very helpful and professional and did a really great job. Thank you Saad We always shop PBTech first if they have what we need which they mostly do. We wanted a faster delivery this time and I spoke to Saad Malik who was very helpful and professional and did a really great job. Thank you Saad

Han at PB Tech Hamilton is the best. Isn’t out for the dollar just suitability. Absolutely love this store would not go anywhere else. Keep up the great work Han and all the other friendly workers. Han at PB Tech Hamilton is the best. Isn’t out for the dollar just suitability. Absolutely love this store would not go anywhere else. Keep up the great work Han and all the other friendly workers.

Thank you Sam Nesbit

So i wanted to build a Gaming PC and didn't know where to start so i emailed Sam Nesbit and he has been Super Helpful!!!!!!! i emailed him asking what parts to buy and asking him what parts will work with each other and he ha...view more Thank you Sam Nesbit

So i wanted to build a Gaming PC and didn't know where to start so i emailed Sam Nesbit and he has been Super Helpful!!!!!!! i emailed him asking what parts to buy and asking him what parts will work with each other and he has helped me every step of the way. Thanks so much for helping me with everything and you did a Great job! of building my PC for me. And it looks sick!!!! Thanks again!! If anyone ever needs help with PC stuff make sure to ask for Sam Nesbit

Have been a customer of PB for many years now. Regular at the north shore branch, always had the most professional and honest advice from your staff. Always leave the store satisfied I got the best price and best service. Have had excellent after...view more Have been a customer of PB for many years now. Regular at the north shore branch, always had the most professional and honest advice from your staff. Always leave the store satisfied I got the best price and best service. Have had excellent after sales support and recommend PB to everyone I know. Thanks for the service!

Since they came to tauranga have not shopped anywhere else for tech, As bit of Phone nerd am so happy to find staff that know there product, have brought three phones in last 18 months and could not be happier and laptop I brought is best I have...view more Since they came to tauranga have not shopped anywhere else for tech, As bit of Phone nerd am so happy to find staff that know there product, have brought three phones in last 18 months and could not be happier and laptop I brought is best I have owned will continue to buy here

First time purchasing from PB Tech and I spoke with Josh Leighton & Jonathan Chen who were both extremely helpful. They answered all of my queries and made the process super easy. Thank you! First time purchasing from PB Tech and I spoke with Josh Leighton & Jonathan Chen who were both extremely helpful. They answered all of my queries and made the process super easy. Thank you!