Shipping delays: Please note that due to high demand we are currently experiencing shipping delays of 1 working day. Apologies for any inconvenience caused.

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Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

I'd like to make a personal thanks to Saad Malik in your Sales Support team. He helped me with a query really quickly and professionally. Good going Saad!!

By: JuanV94 18/08/20

I'd like to make a personal thanks to Saad Malik in your Sales Support team. Having struggled with a product that didn't deliver on what it promised on the box (no fault of PB Tech), he was understanding, patient with my un-technical descriptions and...view more

By: ShaunS46 18/08/20

Great service and communication. Was able to change/ complete an order to save shipping costs.

By: Guest 17/08/20

Anticipating a slight delay in delivery but received very clear communication advising this. Delays aren't an issue during Covid. Its delays and not knowing what's going on. So thank you PBT. Keep up the good comms

By: Guest 17/08/20

Great service - prompt and efficient
Thank you

By: NickS16 13/08/20

Hello there,

Today I was in your store and had some problems. However everything had been resolved thanks to the service team in repairs especially a chinese man named Vito. He was very kind, patient, and helpful in all things regarding the issue ...view more

By: Guest 12/08/20

amazing service

By: Guest 10/08/20

Been dealing with a person through the online ordering system called Mirhan Mirhan. Totally recommended, has been the biggest help with my order, suggesting replacements better than what I ordered, and changing things almost instantly when I have...view more

By: WilliamF24 09/08/20

Prompt response and friendly phone manner!

By: Guest 05/08/20

Saad Malik helped me today.
I'm an IT professional and need my IT supply to be good and trust worthy.
For this reason I use PBTECH.
PBTECH hires good people.

By: AndrewJ693 04/08/20

Once again, great service by PB Tech staff. I ordered and paid for a laptop, then when the Friday special list came out, I saw one that better fitted what I was after. I flicked off an email to the team, and it was all fixed up and sorted out...view more

By: LeeM6 31/07/20

We always shop PBTech first if they have what we need which they mostly do. We wanted a faster delivery this time and I spoke to Saad Malik who was very helpful and professional and did a really great job. Thank you Saad

By: Guest 28/07/20

Han at PB Tech Hamilton is the best. Isn’t out for the dollar just suitability. Absolutely love this store would not go anywhere else. Keep up the great work Han and all the other friendly workers.

By: TrudyH44 21/07/20

Thank you Sam Nesbit

So i wanted to build a Gaming PC and didn't know where to start so i emailed Sam Nesbit and he has been Super Helpful!!!!!!! i emailed him asking what parts to buy and asking him what parts will work with each other and he ha...view more

By: BlizzardKing_ 18/07/20

Have been a customer of PB for many years now. Regular at the north shore branch, always had the most professional and honest advice from your staff. Always leave the store satisfied I got the best price and best service. Have had excellent after...view more

By: TimA42 16/07/20

Since they came to tauranga have not shopped anywhere else for tech, As bit of Phone nerd am so happy to find staff that know there product, have brought three phones in last 18 months and could not be happier and laptop I brought is best I have...view more

By: ShaneB52 13/07/20

First time purchasing from PB Tech and I spoke with Josh Leighton & Jonathan Chen who were both extremely helpful. They answered all of my queries and made the process super easy. Thank you!

By: Guest 01/07/20

I spoke to Darren in webstore/online order support with a somewhat confusing issue that I was only able to provide very limited information to him about. It was an absolute pleasure speaking with him. Due to my financial situation I needed my issue...view more

By: Guest 29/06/20

I've been so many times going and buying some stuff's at PBTech NorthShore branch. The most helpful staff I've met is Shane Wang. Whenever you ask some items (which even if they have stock's or not, or located in other branches), he will do the order...view more

By: HendrikS6 26/06/20

Awesome customer service given by Boris Wong the return process was fast and efficient would recommend him to anyone, top bloke.

By: Guest 26/06/20

illd like to thank Mirhan for helping me out with a refund and great customer service.

By: HarryW43 25/06/20

Marlu, has been outstanding, helping to set up my new computer.

By: Guest 24/06/20

Damian and Josh from the live chat team really helped me out. I was really stuck in the mud with my powerpoint problems, luckily the two of them helped out with a replacement laptop. Prompt service, and kept it under my budget! Much appreciated!

By: Guest 24/06/20

Marlu is great, they helped me immeseley. Props to them ;)

By: Guest 22/06/20
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