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Testimonials

Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

Onset of a digital, revolution spells the end of traditional shopping for now. . ..that is!

Thanks to pbtech Hamilton for my new 3070 Vision GPU and to the New Express Store In Henderson.

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By: PaulL244 13/12/20

Kelvin patiently listened to my frustrations about the delivery mess for my orders, attempted to fulfil alternative arrangements for my orders and consistently tried to help me address these issues every time. Also, a shout out to Allen I think for...view more

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By: RegA 10/12/20

Saad was wonderful and so incredibly helpful and quick! I am very impressed and have had a great experience :)

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By: JodieK15 10/12/20

I went to PBTech Wellington (4-Dec-20) to buy some replacement parts for my son's PC. The sales staff Dylan is very efficient and helpful in processing my transaction. I then seek help from the service desk to drop the new CPU onto the motherboard ...view more

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By: LimL 05/12/20

These guys are great! I've bought a few bits from them and they have always been super responsive and helpful. I just buy my stuff here now - it just makes my life easier to deal with people I can trust.

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By: NickM3615 27/11/20

Saad Malik was super helpful for me today. He heard my frustrations about RTX3080 delays and made sure all my concerns were answered. Highly recommend if you have any issues to reach out, he will absolutely provide the quality service you deserve.

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By: JackW825 23/11/20

We purchased a chromebook from this store, and an extended warranty. The chromebook did develop a fault but I am very happy with the level of service provided. Although it is the law to uphold the consumer guarantee act we all know that with some...view more

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By: JasonH7192 22/11/20

Tiana Tran was lovely, patient and professional. I purchased an Apple IPhone. Tiana ordered and I received it in a timely manner. I will be back to look at additional accessories for my phone.
Thank you again Tiana

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By: Guest 21/11/20

Great service. Had ordered the wrong product and was able to quickly have cancelled, store credit applied, and was able to purchase the correct product. Easy, hassle free.

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By: HohepaJ 18/11/20

Shout out to Eric Zhou at PB Tech Glenfield that provided me with a top notch service. He was so helpful and patience with my enquiry. I didn't have much luck with other staff at other branches but Eric change my bad experiences to a 5 stars...view more

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By: Guest 17/11/20

Can definitely recommend Saad Malik in Sales Support, he was so helpful in trying to find the product I was after, kept me updated and tried so hard to find the item I wanted. Well done Saad, would certainly contact you again.

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By: Guest 16/11/20

Great customer service today, missed an item from an order which had already been processed and was offered a one-time use free shipping code. Thanks PB Tech!

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By: TimB98 16/11/20

Huge ups to Justin Madrigal for being a fantastic help in these stressful times. My son's power bank just suddenly died a few weeks back and he was due one urgently for a couple of days out for spirit of adventure course he was undertaking....view more

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By: Stephen289 14/11/20

Awesome service,verry helpful

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By: KonradC9 14/11/20

Easy online store to navigate! Will certainly use PB Tech online store in future as they have good prices too!

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By: Guest 14/11/20

Big thanks to Saad Malik for fixing my silly mistake with an order. Fast and friendly service. Cheers!

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By: TomE46 12/11/20

Scored my Xbox Series X with PB Tech after the other websites crashed over and over because they couldn't handle the load, everyone else who ordered day one elsewhere got emails one by one since then saying they got pushed to the December drop, here...view more

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By: RussellV6 10/11/20

Thank you for keeping us supplied with great tech even in the current world of out of stocks and shipping delays.
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By: AdamH19 06/11/20

Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job switching all my gear over to new tower. Also Lum, very patient helping find the perfect build for me and always happy to help, thank you guys.

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By: NickD956 06/11/20

Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent, provided a quote very quickly after having to source the product. Great service ethic. After a change of heart to replace the device after having made...view more

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By: Guest 04/11/20

The only online shop selling the item I needed. Response to enquiries prompt and communication was clear. Very good, I'll be back.

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By: RichardB485 03/11/20

Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work Monday morning. One of the items was out of stock but promptly arrived also.
cheers and will definitely be purchasing again!

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By: Guest 03/11/20

Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great thing is they actually know what they are talking about
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By: ShaneB52 03/11/20

Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from them) and even though it was out of warranty, they still fixed a minor issue free, a couple of years ago. Finally had to replace with a new laptop at the...view more

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By: Guest 30/10/20
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