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Testimonials

Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

We purchased a chromebook from this store, and an extended warrenty. The chromebook did develop a fault but I am very happy with the level of service provided. Although it is the law to uphold the consumer gaurentee act we all know that with some...view more

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By: JasonH7192 22/11/20

Tiana Tran was lovely, patient and professional. I purchased an Apple IPhone. Tiana ordered and I received it in a timely manner. I will be back to look at additional accessories for my phone.
Thank you again Tiana

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By: Guest 21/11/20

Great service. Had ordered the wrong product and was able to quickly have cancelled, store credit applied, and was able to purchase the correct product. Easy, hassle free.

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By: HohepaJ 18/11/20

Shout out to Eric Zhou at PB Tech Glenfield that provided me with a top notch service. He was so helpful and patience with my enquiry. I didn't have much luck with other staff at other branches but Eric change my bad experiences to a 5 stars...view more

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By: Guest 17/11/20

Can definitely recommend Saad Malik in Sales Support, he was so helpful in trying to find the product I was after, kept me updated and tried so hard to find the item I wanted. Well done Saad, would certainly contact you again.

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By: Guest 16/11/20

Great customer service today, missed an item from an order which had already been processed and was offered a one-time use free shipping code. Thanks PB Tech!

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By: TimB98 16/11/20

Huge ups to Justin Madrigal for being a fantastic help in these stressful times. My son's power bank just suddenly died a few weeks back and he was due one urgently for a couple of days out for spirit of adventure course he was undertaking....view more

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By: Stephen289 14/11/20

Awesome service,verry helpful

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By: KonradC9 14/11/20

Easy online store to navigate! Will certainly use PB Tech online store in future as they have good prices too!

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By: Guest 14/11/20

Big thanks to Saad Malik for fixing my silly mistake with an order. Fast and friendly service. Cheers!

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By: TomE46 12/11/20

Scored my Xbox Series X with PB Tech after the other websites crashed over and over because they couldn't handle the load, everyone else who ordered day one elsewhere got emails one by one since then saying they got pushed to the December drop, here...view more

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By: RussellV6 10/11/20

Thank you for keeping us supplied with great tech even in the current world of out of stocks and shipping delays.
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By: AdamH19 06/11/20

Massive thanks to Alan at Hamilton branch, Helped me out straight away, did an amazing job switching all my gear over to new tower. Also Lum, very patient helping find the perfect build for me and always happy to help, thank you guys.

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By: NickD956 06/11/20

Dealt with Saad not so long ago to secure a Dell replacement battery! Service was excellent, provided a quote very quickly after having to source the product. Great service ethic. After a change of heart to replace the device after having made...view more

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By: Guest 04/11/20

The only online shop selling the item I needed. Response to enquiries prompt and communication was clear. Very good, I'll be back.

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By: RichardB485 03/11/20

Thank you PB Tech for your Fantastic Service, ordered Friday afternoon and arrived at my work Monday morning. One of the items was out of stock but promptly arrived also.
cheers and will definitely be purchasing again!

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By: Guest 03/11/20

Alan and team at Tauranga store are awsome, nothing ever to much of a problem and the great thing is they actually know what they are talking about
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By: ShaneB52 03/11/20

Thank you PB Tech for your excellent service. I brought our first chrome book 6 years ago (from them) and even though it was out of warranty, they still fixed a minor issue free, a couple of years ago. Finally had to replace with a new laptop at the...view more

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By: Guest 30/10/20

I have spent so much money through PB.. But their staff and company deserve every penny! They have a wonderful and amazing team to deliver any goods we require.. I'm super happy and thankful they exist and I'll be shopping on forever.

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By: Darkethereal_ 27/10/20

Thank you PBTECH, and Angela An - i needed 25 mem sticks for an event, very late order, PBTECH pulled out all the stops, and it arrived next morning.. very grateful, Super price and great service.

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By: Guest 24/10/20

Steve Zhang from Penrose Branch was Externally Patient with Amazing Customer Service '-It was a Miracle that Steve could Help with My Online Order as This is My first Time online Ever. Steve was Fantastic and Will go Far with HIS incredible manner...view more

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By: MarieH58 20/10/20

PB tech have always been a go to when in a technical need, recently interacting with Saad, my unique requirement for a network/music on hold connection was no trouble for him at all. I am glad to see customer service like this exists where it is not...view more

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By: Guest 20/10/20

Very efficient and fast response. I bought my Sony ZV-1 camera and they were very fast to respond.

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By: Guest 19/10/20

Big thanks to Senior technician Simon Casey at the Wellington branch. He did a brilliant clone job of my OS and software. By expanding it to a new, larger SSD And he made sure Windows rebooted and worked afterward..

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By: Guest 16/10/20
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