Joshua Lim was one of the most helpful customer service reps i've ever dealt with, we answered all my questions and what he didn't know he checked with someone who did and got back to me within 15 minutes. Amazing service 10/10
Thanks Kevin Yeh for your help! Slight issue with purchase confirmation and payment, not PB Tech’s fault, but sorted very quickly and definitely appreciated the follow up email to say it had been sussed. Thanks so much :)
Awaiting my second laptop purchase in 6 months. I love shopping with P B Tech. Its easy to get around, to order and has great sales. Thank you PB Tech.
I recently purchased a new laptop from PB which by no fault of theirs developed a hardware fault within the first week of use. PB Tech tech support and sales support were quick to respond to my emails and provided the best assistance they could...view more
Thank you very much!!
My first purchase with PBTech, I'm sure it won't be my last. Incredible speedy delivery, I couldn't believe it. Phone was exactly as described and I'm super happy. Great service guys, thank you.
Been able to purchase noise-canceling headsets twice. I'm very happy with the friendly and prompt response. The transaction was even done through email. It was seamless and stress-free. Looking forward to doing more business with PB Tech moving...view more
The PB Tech Team have always looked after us so well. We have a great relationship and no matter the request, the team are so well looked after.
A special Thank You to Jamie, and Saad for always being there and looking after us.
I purchased a H P printer from St Lukes, I'm a lady in my late 70,s and I've had a few problems setting the printer up.
Technology has moved so fast.
The I emailed PB Tech and told them the problem I was having.
They have been amazing, offerin...view more
Big thanks to Sean Shi at the Henderson branch. Amazing service and feel so welcomed. I always recommend my family/friends/colleagues PBTech on how great their services are. My go to place for many years.
Above and beyond customer service. I had an issue with waiting for a third party redemption offer. I had given up on receiving the redemption due to it being months after the promotion had ended so I popped into the Tauranga store and Alan Cai (the...view more
Thanks very much for the fast delivery! Happy customer here!
Really kind and productive help!
I ordered an item right before it went on sale and asked if I could get a refund for the difference in price, than I got everything good through lovely staff.
A recent order was unusually delayed, stuck in "picking" status. Sent through an email asking if there was a problem and quickly received a helpful email with an explanation and apology for the delay. Got promptly processed and delivered the next day...view more
Fantastic customer service!
I ordered an item right before it went on sale and asked if I could get a refund for the difference in price in the morning, and got my refund in the evening. Props for prompt service!
Just had a great and quick response with Saad Malik, I needed ergent help and he gave me multiple options on how to do it within 1 hour.
This was customer service at its finest and I thank him for this.
Fantastic, speedy delivery. Ordered late Wednesday morning and received first thing Thursday morning. I received a follow up email to check I had received it. Very happy with the service I received. Thank you
PBTech are always really helpful. I've been shopping here for years and have never had a single problem (even with returning a faulty product).
Grace Folau or I can say..SuperStar!!...had an exceptional customer service experience with Grace, my query was very well listened to, understood and resolved on the first call and very effectively - super quick. Thank you
I would like to commend the excellent customer service from Divya Gowthaman. After a frustrating day trying to urgently get a Phillips Ultrawide monitor, which I don't know why only Auckland Central H/O that doesn't have click and collect has all the...view more
As a first time PC builder I just wanted to say a huge thanks to the PB Tech team who made the process super easy.
Thanks Aaron Lin for your amazing support over the years and solid advice on products with good recommendations with valuable knowledge on which products will provide the Quality and dependability my business depends on. Always been able to depend...view more
Nice communication and help me keep my order. Big Thank for you