On the Saturday the 15th November I was the proud owner of the Gigabyte laptop from your store, recommended by John Guo. Upon arriving home and booting the machine I discovered the horrid stuck blue pixel on the screen.
I called back to your techn...view more
I would like to thank technician Alex for his outstanding service on our business computer. He kept in constant contact explaining the problems and offering the best solutions. The fast turnaround meant we didn't lose any downtime. PB Tech rocks...view more
I just wanted to drop you a quick email to thank you for your assistance last week.
The tablet that I bought was actually a gift for my technically challenged mother, who celebrated her 75th birthday this weekend. Needless to say, s...view more
excellent fast service each time !
I have had the great pleasure of dealing with John Edwin for many years. Until my retirement I taught computing to beginners, usually folk who had obtained the first PC and needed help getting started. Over the years many approached me for help with...view more
Thanks for your quick and professional service.
Will definitely come back to you for more purchases.
Incredibly helpful online and phone customer service. Fast and well packaged delivery. Put an order in Monday night, processed Tuesday, and arrived early Wednesday morning even in a rural town. Thanks guys. Well done Matthew!
HI, The Live chat was a big help. I got ut through to one of the admins that happened to be Matthew Chang. He helped answer my question about my product i just purchased and when i am able to get it. He confirmed that my product was being shipped the...view more
thanks for answering my annoying questions with patience! it was a pleasure communicating with you Felix! :)
Just wanted to say my grandson loves his new computer, It was built to the specs we gave, and wish I had of found PB Tech and Mr Xing Loh sooner. Communication was prompt and I would recommend their services to anyone.
Thanks again for your prompt service very impressive and very happy
Thanks to Matthew Chang for quick responsive e-mails! Great service, most recommended!
Just wanted to leave a glowing testimonial for the web guys at PB Tech, especially Matthew Chang. He patiently and professionally answered all my questions (even the stupid ones). After a bit of miscommunication on my part, I received my new computer...view more
I am writing this testimonial to recognise the exceptional service that Xing Loh offered me. I wanted an item that wasn't in stock for online bulk order so had an online chat with Xing. Very professional chat. Xing was able to beat the price...view more
I was very very happy with the web sales department and especially the employee Xing Loh, who helped me heaps with my order and answered any questions I asked almost instantly :)
We have just purchased a computer from the team at Henderson and are very happy with the store. From Sun, on the retail floor to Edward, in the technical department we received first class service. Thanks
Prompt answer to my question, then when I'd ordered it was with me in less than 48hrs....what more could I ask? Thank you for customer service at its best :)
We have been using PBTech now for 2 years and always had awesome service and quick responses. The web team have been great assisting my custom requirements, thanks Brett wellington and xing loh! pleasure dealing with you guys :)
Product was just what we wanted and the delivery was excellent. I am impressed
Thanks to Mark Stevens for promptly and courteously attending to a minor defect with a LogiTech Keyboard we purchased. This is the sort of service that keeps me coming back to PB :-)
Kia ora John
Thank you for your assistance today in Henderson. I appreciated your honesty and helpfulness in finalising the sale of the brother printer and inks.
Re: I recently took my precious laptop in for copying everything from my desktop HDDs and USB's. I wish to praise your Tech staff, in particular Monica Walmsley. She handled all my queries with
Fantastic service and follow-up from Xing Loh at PB, and super fast delivery. This on top of a great price ...we are very happy.