Honestly the best store to deal with, never have I received such great service from a store.
Staff are knowledgeable and tend to any need, goods are delivered quickly and with good communication, and RMA's and returns are flawless and easy.
I w...view more
Thanks to Nancy for the excellent customer service experience when purchasing my Huawei P8 recently. She went the extra mile in communicating with me about the product, picking and holding it for my pickup. Great phone, Great price, Great staff!
Thank you so much for the excellent after sales service on my Asus Zenfone 2. A great phone, but it started having some screen issues after around a month. Took it in and your team quickly assessed it and provided me with a replacement. That is...view more
Thank you Cindy for your superb advice and support. Really appreciate how quickly you were able to get me up and going. Laptop is just great. Thanks again. Linda
I wanted to share some positive feedback with you regarding a recent purchase of a laptop from your online store (order 290487), which arrived and had a stuck pixel and required replacement. I have been blown away with the response by your staff...view more
I just wanted to take the time to email you in regards to consistently high level of service that Ive received over the years from PBTech. Truth to tell its more accurate to say decades, and not just myself but also my friends, family and colleagues...view more
John Edwin at the Penrose branch was terrific. Great service, new all the answers & gave great advice. Nice to talk to a real human over the phone and get good advice at the same time. I would personally recommend John to everyone. Thanks, John
A huge thanks to Cherish Zhang & Cindy Boo for the assistance and detailed advice. An exceptional customer service - we were very impressed!
The Service provided by Admin Darren Dudfield was superb. I went from no idea what was happening to a completed build. Highly recommend Darren and PB Technologies.
The service provided by Xing Loh was fantastic. The emails were swift. I made my request on the Friday morning and he was able to ship on the very day. I received the item by Monday mid day. Highly recommended and well done.
PB Tech Henderson, A special thank you to Sean Shi for his exceptional customer service. As I walked in the shop (to check a desktop computer that I saw online) he approached me right away even though the shop was about to close at that time. He gave...view more
PB Tech Queen street, A special thanks to Cindy Boo is extremely creative with a great visual and technical sensibility. She helped me a lot to find a good mobile phone in my budget. She goes beyond what one would expect. She is the star of PB Tech...view more
PB Tech - Northshore, Glenfield. Special thanks to Phillip Li for your guidance and help in locating, ordering and supplying RF cable in record time, truly excellent service!
PB Tech always has what we need at the lowest price, a great store.
Power combo. PB Auckland Uni and Queen St. branches. A huge thank you to Forrest and Vicki at the Uni branch for absolutely first-rate service. Knowledgeable, friendly, efficient - couldn't ask for more when purchasing my HP Elitebook. The 3 year NBD...view more
Super service! Put a fairly large order through this week and had the products onsite within 3 hrs of ordering it. Xing Loh was our sales person and he was superb. Great fast friendly customer service. Thanks guys!
Professional service with competitive pricing, backed up by prompt communication and delivery - that's everything you want in a supplier, but rarely find.
Thanks to Matt Wilson and the rest of the team in ChCh.
I run a IT business and Mark Ma at the Manukau branch is a star! i am in PB tech most days of the week Mark and the team there are fantastic!
I would like to say a big thank you to Stevin Kouk, he was extremely helpful with my inquiries and very efficient. He gave very useful suggestions and I received my products the next day! He had customer service skills and really goes out of his way...view more
A big THANK YOU to Andy He and James Li for all of there help when we needed an AC Adaptor urgently and I was having problems finding the right one. Your service was fast and efficient.
Always a great experience going into PB tech Auckland CBD to see Hiroshi. He is extremely knowledgeable in custom PC's and cameras. Knows the all the specs and the best brands to use. Cheers
Great company to deal with,i was kept up to date with my order from time of placing it un til delivery and i would have no hesitation to recommend pb to other people, also cannot wait ill i am in Christchurch to visit the new store.once again thank...view more
A big thank you to Daniel Zhang and the rest of the PB Tech Penrose team for providing a wonderful sales and support experience. With so many SSD options out there, Daniel was brilliant in offering suggestions on what models to consider - advice...view more
Tia, you are very special. Your advice in lay-person's language, your understanding of my IT needs and your assistance in purchasing the final product meant that I have a system that will see me through a few years forward. Thank You.
Thanks for all the great effort. All of it have been very helpful. loving coming to pbtech. It is one of the best.