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Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

Joshua Lim was one of the most helpful customer service reps i've ever dealt with, we answered all my questions and what he didn't know he checked with someone who did and got back to me within 15 minutes. Amazing service 10/10

By: WilliamM241 17/06/21

Thanks Kevin Yeh for your help! Slight issue with purchase confirmation and payment, not PB Tech’s fault, but sorted very quickly and definitely appreciated the follow up email to say it had been sussed. Thanks so much :)

By: MalindaH 15/06/21

Awaiting my second laptop purchase in 6 months. I love shopping with P B Tech. Its easy to get around, to order and has great sales. Thank you PB Tech.

By: ErueraD 15/06/21

I recently purchased a new laptop from PB which by no fault of theirs developed a hardware fault within the first week of use. PB Tech tech support and sales support were quick to respond to my emails and provided the best assistance they could...view more

By: Guest 10/06/21

Thank you very much!!

By: YZ89 09/06/21

My first purchase with PBTech, I'm sure it won't be my last. Incredible speedy delivery, I couldn't believe it. Phone was exactly as described and I'm super happy. Great service guys, thank you.

By: KayF8 02/06/21

Been able to purchase noise-canceling headsets twice. I'm very happy with the friendly and prompt response. The transaction was even done through email. It was seamless and stress-free. Looking forward to doing more business with PB Tech moving...view more

By: JoshahcalC 02/06/21

The PB Tech Team have always looked after us so well. We have a great relationship and no matter the request, the team are so well looked after.
A special Thank You to Jamie, and Saad for always being there and looking after us.


By: Guest 02/06/21

I purchased a H P printer from St Lukes, I'm a lady in my late 70,s and I've had a few problems setting the printer up.

Technology has moved so fast.
The I emailed PB Tech and told them the problem I was having.
They have been amazing, offerin...view more

By: Jld34580D 31/05/21

Big thanks to Sean Shi at the Henderson branch. Amazing service and feel so welcomed. I always recommend my family/friends/colleagues PBTech on how great their services are. My go to place for many years.

By: Guest 29/05/21

Above and beyond customer service. I had an issue with waiting for a third party redemption offer. I had given up on receiving the redemption due to it being months after the promotion had ended so I popped into the Tauranga store and Alan Cai (the...view more

By: GaryB391 27/05/21

Thanks very much for the fast delivery! Happy customer here!

By: Aj_ruissenR 26/05/21

Really kind and productive help!
I ordered an item right before it went on sale and asked if I could get a refund for the difference in price, than I got everything good through lovely staff.

By: Guest 25/05/21

A recent order was unusually delayed, stuck in "picking" status. Sent through an email asking if there was a problem and quickly received a helpful email with an explanation and apology for the delay. Got promptly processed and delivered the next day...view more

By: teikaroa 24/05/21

Fantastic customer service!

By: Guest 24/05/21

I ordered an item right before it went on sale and asked if I could get a refund for the difference in price in the morning, and got my refund in the evening. Props for prompt service!

By: Guest 21/05/21

Just had a great and quick response with Saad Malik, I needed ergent help and he gave me multiple options on how to do it within 1 hour.
This was customer service at its finest and I thank him for this.

By: Guest 20/05/21

Fantastic, speedy delivery. Ordered late Wednesday morning and received first thing Thursday morning. I received a follow up email to check I had received it. Very happy with the service I received. Thank you

By: Guest 20/05/21

PBTech are always really helpful. I've been shopping here for years and have never had a single problem (even with returning a faulty product).

By: StephanH35 20/05/21

Grace Folau or I can say..SuperStar!!...had an exceptional customer service experience with Grace, my query was very well listened to, understood and resolved on the first call and very effectively - super quick. Thank you

By: HarmanK3 19/05/21

I would like to commend the excellent customer service from Divya Gowthaman. After a frustrating day trying to urgently get a Phillips Ultrawide monitor, which I don't know why only Auckland Central H/O that doesn't have click and collect has all the...view more

By: Guest 14/05/21

As a first time PC builder I just wanted to say a huge thanks to the PB Tech team who made the process super easy.
...view more

By: Guest 13/05/21

Thanks Aaron Lin for your amazing support over the years and solid advice on products with good recommendations with valuable knowledge on which products will provide the Quality and dependability my business depends on. Always been able to depend...view more

By: Guest 10/05/21

Nice communication and help me keep my order. Big Thank for you

By: ShutongL6 06/05/21
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