Dear PB Tech customers
With New Zealand in Alert Level 1, PB Tech is taking the following measures in response.
Hygiene: Our stores have implemented enhanced hygiene protocols including regularly disinfecting high contact surfaces like counters and eftpos terminals.
Returns and warranty: All return and warranty requests must be submitted online, but you will be able to drop off items approved for return at your local store.
Out of warranty repairs and services: We recommend pre-booking service jobs online by first requesting a quote. It's easier and faster, although you will still be able to head in-store and drop off your device with our service team directly if you prefer.
Click & Collect: Our Click & Collect process is available at all PB Tech stores
Courier deliveries: There are no delays with the courier service at this time with our main courier partners offering contactless delivery by default.
These measures will be in place while New Zealand is under Alert Level 1, or until further notice. Please check this page regularly for further updates.
Stay safe New Zealand!
The PB Tech Team
