Netgear Nighthawk RS200 (BE6500) Dual-Band WiFi 7 Router

Setup claimed to be easy, but it is not as easy as they say in the pamphlets.
I went through two of these units from brand new, both faulty and the customer support from Netgear is not a great experience at all.
The support people are extremely limited in understanding and training on Wifi 7 routers, so you get passed around, long wait times, and no one can pinpoint the issue.
Drummed down to a hard ware issue and exacerbated with latest firmware updates.
PB Tech were great, they got me through both, and then just gave me the credit to get into a different model. I won't go back to Netgear again, and chose the TP Link Wifi7 one which is b...view more Setup claimed to be easy, but it is not as easy as they say in the pamphlets.
I went through two of these units from brand new, both faulty and the customer support from Netgear is not a great experience at all.
The support people are extremely limited in understanding and training on Wifi 7 routers, so you get passed around, long wait times, and no one can pinpoint the issue.
Drummed down to a hard ware issue and exacerbated with latest firmware updates.
PB Tech were great, they got me through both, and then just gave me the credit to get into a different model. I won't go back to Netgear again, and chose the TP Link Wifi7 one which is better, for only $40 more.

By: KRHR 08/11/24

Verified Owner

Firmware immediately wants to update, once it does the wifi no longer connects to the internet and you can no longer access the router through a physical cable making it necessary to return. It's unacceptable they're still being sold when this is the default experience. Firmware immediately wants to update, once it does the wifi no longer connects to the internet and you can no longer access the router through a physical cable making it necessary to return. It's unacceptable they're still being sold when this is the default experience.

This has made a world of difference to my internet use I do not know why people say they
have issues setting this up it was easy as hell the slow process was setting up my other bits and pieces
to it Awesome product This has made a world of difference to my internet use I do not know why people say they
have issues setting this up it was easy as hell the slow process was setting up my other bits and pieces
to it Awesome product

As this is an American company, this router was made for their market. In that case their setup with fibre and connecting to it is different. For New Zealand fibre, you need to have VLAN tagging for the WAN port to connect. However in 2025, net gear still hasn’t added Vlan support to the WAN port. You can add all ports to make it work however the Ethernet stops working. Meaning you have to buy a separate switch to manually manage vlan. Do not buy As this is an American company, this router was made for their market. In that case their setup with fibre and connecting to it is different. For New Zealand fibre, you need to have VLAN tagging for the WAN port to connect. However in 2025, net gear still hasn’t added Vlan support to the WAN port. You can add all ports to make it work however the Ethernet stops working. Meaning you have to buy a separate switch to manually manage vlan. Do not buy

TLDR: I had to return this product as "faulty" because it doesn't work properly and NETGEAR support didn't get back to me.

Things were mostly working fine and speeds were good, every now and then, Android phones or iOS devices would connect to WiFi but not get an IP and/or not get internet.

I tried disabling private MAC addresses, changing all sorts of settings, restarts, updating firmware (again), nothing made a difference. Many similar reports in forums were acknowledged by NETGEAR many months ago but then there was no resolution.

I also created a ticket with NETGEART support, and they never got back to me. That tells you everything. TLDR: I had to return this product as "faulty" because it doesn't work properly and NETGEAR support didn't get back to me.

Things were mostly working fine and speeds were good, every now and then, Android phones or iOS devices would connect to WiFi but not get an IP and/or not get internet.

I tried disabling private MAC addresses, changing all sorts of settings, restarts, updating firmware (again), nothing made a difference. Many similar reports in forums were acknowledged by NETGEAR many months ago but then there was no resolution.

I also created a ticket with NETGEART support, and they never got back to me. That tells you everything.

Everything works fine, had issues with my previous router and needed an upgrade. I have around 10-20 devices on a 1gbps plan from 2degrees with multiple people streaming etc and with the router in the middle of the house it reaches around a 400m2 house and even out to our shed although with reduced speeds around 70-80mbps. Setup was a bit wonky as you have to also change the vlan settings in the advanced tab of the router. I setup with 2degrees PPPOE settings in internet settings and get my speeds or even a little bit better sometimes, haven’t had any drop outs since i’ve had the router. Just make sure when you change any settings on the...view more Everything works fine, had issues with my previous router and needed an upgrade. I have around 10-20 devices on a 1gbps plan from 2degrees with multiple people streaming etc and with the router in the middle of the house it reaches around a 400m2 house and even out to our shed although with reduced speeds around 70-80mbps. Setup was a bit wonky as you have to also change the vlan settings in the advanced tab of the router. I setup with 2degrees PPPOE settings in internet settings and get my speeds or even a little bit better sometimes, haven’t had any drop outs since i’ve had the router. Just make sure when you change any settings on the router especially internet or dns settings that you restart the ONT on the wall otherwise your speeds maybe less than ideal.