- Computers & TabletsPC Peripherals
Issues We fix
Below are some common laptop issues we fix:
- Faulty power supplies, batteries & charging problems
- Cracked or damaged screens
- Faulty keyboards & touchpads
- Performance & slow boot-up
- Wireless & network problems
- Virus & software issues
Brands We Repair
PB Tech repairs laptops from all leading brands including:
- Hewlett Packard (Authorised Service Centre)
- Toshiba (Authorised Service Centre)
- Gigabyte (Authorised Service Centre)
Turnaround and Process
Online quote / estimate
If you have a damaged or faulty device you can request an estimate for repairs before bringing your device in. To request a quote please fill out the 'Request a quote' form below or call us on (09) 526 9200.
Please note that any quotes provided either online or on the phone without inspecting your device are indicative only.
Dropping off your device for repairs
All of PB Tech's 9 stores has an attached service counter where you can drop off your device for inspection and repairs. If the job cannot be completed on-site it is sent to our main service centre in Manukau, Auckland which also happens to be the largest and best equipped technology service centre in New Zealand.
Inspection and confirmation of quote
Upon receiving your device for repairs we will inspect to confirm the nature of the fault and contact you to confirm the costs for repairs. The inspection process is usually completed within 1 - 2 working days but may take longer if we have to send to our main service centre to diagnose.
Upon completing the inspection and contacting you to advise the costs of repairs, if you give us the authority to proceed with the repair job we will set about completing the repairs as quickly as possible. Most repairs can be completed within a few working days but there may be delays if we have to order in parts from overseas.
Authorised repairer for leading brands
PB Tech is an authorised service centre for some of the world's leading technology brands including HP, Samsung, Toshiba, LG, Lenovo and Gigabyte.
With over 22 years experience supporting and repairing technology devices you can trust PB to provide high quality technology repair and troubleshooting services.
Our 5 Star Guarantee
At PB we take pride in delivering professional technology repair services of the highest calibre. If you entrust us with your device to repair we promise to:
- To get the repair done right the first time
- Respect your data and privacy
- Minimise your repair costs
- Return the unit as fast as possible
- Respect your equipment
Handy service centre locations throughout New Zealand
Every PB Tech store had a dedicated service centre where we can inspect, troubleshoot and in many cases repair a variety of technology devices.
Our main service centre is located at 587 Great South Road, Manukau, Auckland and if a device cannot be repaired at one of our stores it is sent here for processing and repair.