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Help & Support

Help Centre

Customer Accounts

Website Features

Online Orders

Delivery & Pickup

Warranty & Returns

Complaints & Feedback

Online Orders

Payment methods

For your convenience we offer a number of different payment methods

Price match request

View our price match policy and request a price match online.

Cancelling or modifying an order

What to do if you wish to cancel or modify your order before it has been shipped wrong delivery address

Special ordered items

Special order items are products that we need to back order from our suppliers

Credit card security check

We may request you to verify ownership of new credit cards

Surcharges for select payment options

PB Tech charges a surcharge on some payment options offered to its customers

My order has not shipped

What to do if your order has not shipped in a resonable amount of time

How to purchase online

Placing an online order is easy and there are lots of tools to manage your orders

My order has shipped but not arrived

What to do if your order has not arrived within the estimated delivery time

Add items to shopping cart

What to do once you've selected a product you wish to purchase

Express checkout

Express Checkout lets you substitute the standard checkout for a single page checkout

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