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EPOS IMPACT DW OFFICE ML DECT Convertible Headset - Phone/.X

PB Tech price
PB Tech price
$ 510 .39
 +GST
$ 586 .95
 inc GST

Out of stock

EPOS IMPACT DW OFFICE ML DECT Convertible Headset - Phone/.X

  • Brand: EPOS
  • MPN: 1000532
  • Part #: IPHEPS1000532
  • UPC: 840064403337
PB Tech price
$ 510 .39 $ 586 .95
 +GST  inc GST

No store stock available. See in-stock alternatives

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$419.13 +GST $482.00 inc.
  • Brand: EPOS
  • MPN: 1000532
  • Part #: IPHEPS1000532
  • UPC: 840064403337

Form Factor

Not Specified

Interface

DECT

Sound Mode

Mono

Noise Cancelling

Not Specified

Microphone

Yes

Microphone Noise Cancelling

Yes

Wireless Technology

DECT

Wireless Adapter

N/A

Similar in-stock products available at PB Tech right now

Features

When work means talk choose a wireless DECT solution that drives excellent customer experiences. Optimize your calls with premium audio from EPOS' unique technologies and enjoy design that provides all-day user comfort.

Ensure premium audio for excellent call quality

Maximize speech intelligibility with EPOS Voice™ technology and an ultra noise-cancelling microphone

Talk all day in comfort

With up to 12 hours talk time and lightweight headset with extra soft ear pads

Enjoy wireless freedom and dual-connectivity

With wireless reach of up to 180 m/590 ft and the flexibility of dual-connectivity to both desk phone and PC/softphone

Choose your wearing style

With comfortable, smart headsets designed to suit every personal preference; headband, ear hook or optional neckband

Easy magnetic docking and charging

Dock the headset to the magnetic charge interface and be sure it's charged and ready to go for your next call

 

 


Specifications

General

Product description

IMPACT DW OFFICE ML: Wireless DECT headset, single-sided with base station. Dual connectivity to desk phone and PC/Softphone. UC optimized and Skype for Business Certified.

Wearing style

Headband - single-sided and ear hook. Neckband optional* (DW Office variants)

Color

Black with silver

Headset weight

24 g / 0.86 oz (DW Office ear hook)
50 g / 1.76 oz (DW Office headband)

Ear pad size

ø 50 mm / 1.96 in

Audio

EPOS Voice™ technology

For a clear and natural listening experience

Microphone

Noise-cancelling microphone (DW Office variants)
Ultra noise-cancelling microphone (DW Pro 1 & Pro 2 variants)

Microphone frequency range

150 Hz - 6.8 kHz (Wideband)
300 Hz - 3.5 kHz (Narrowband)

Mute microphone

Yes

Speaker type

High-quality neodymium magnet speaker for outstanding audio quality

Speaker frequency response

150 Hz - 6.8 kHz (Wideband)
300 Hz - 3.5 kHz (Narrowband)

Technical

DECT

1.880 to 1.900 MHz (EU, UK, AUS)
1.920 to 1.930 MHz (US) - DECT 6.0

GAP compatible

Yes (Headset)

Headset

Connects to base station

Base station

Connects to desk phone and UC/Skype for Business

Headset auto link to base

Yes, can be activated on the base station

Temperature range

Operational: +5 °C to 45 °C / +41 °F to +113 °F
Storage: -20 °C to 70 °C / -4 °F to +158 °F

Range

Line of sight: 180 m / 590 ft
Typical office building: 55 m / 180 ft

Automatic power adjustment

Yes (distance between headset and base)

Talk time

Up to 8 hours (Wideband Mode)
Up to 12 hours (Narrowband Mode)

Stand by time

Up to 100 hours

Auto - headset OFF when out of range

Yes, after 30 minutes

Charge time

0 - 50%: 20 minutes
0 - 100%: 1 hour

Hearing protection

EPOS ActiveGard® technology

Protects users against acoustic injury caused by sudden sound burst on the line

EU**/AUS Limiter depending on regional variant

Enhanced audio protection preventing listening fatigue, average 85 dB over a workday. Activated by DIP switch, EPOS Connect and EPOS Manager

Manufacturer Part No:
1000532
Brand:
Product Type:
-
UPC
840064403337
Product Family:
-
Shipping Weight:
0.3 kg
PB Part No:
IPHEPS1000532
Product Model:
-
Warranty: 12 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

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Delivery & Pick-up

Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1-2 working days for North Island deliveries and 2-3 working days for South Island deliveries. Rural deliveries may take an extra working day. Bulk & hazard deliveries may take an extra 2-4 working days.

Next Day Delivery

Need your order in a hurry? PB Tech offers next day delivery for local Auckland addresses. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. T&C's apply. Learn more about Next Day Delivery.

Same Day Delivery

Need your order in a hurry? PB Tech offers same day delivery for Auckland, Hamilton, Wellington and Christchurch. Simple place your order before 1pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

Overseas Shipments

PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed and unopened, with packaging in original condition, accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange. A 20% restocking fee may be applied where goods are not returned in sealed, original packaging condition.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase. Items purchased on finance cannot be exchanged for a gift card.

 

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

 

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

EPOS IMPACT DW OFFICE ML DECT Convertible Headset - Phone/.X

  • Brand: EPOS
  • MPN: 1000532
  • Part #: IPHEPS1000532
  • UPC:840064403337
PB Tech price $510.39 Excluding GST PB Tech price $586.95 Including GST

Date Created: 00:28, 05-11-2025
Product URL: https://www.pbtech.co.nz/product/IPHEPS1000532/EPOS-IMPACT-DW-OFFICE-ML-DECT-Convertible-Headset
Branch New Stock On Display
Auckland - Albany 0
Auckland - Glenfield 0
Auckland - Queen Street 0
Auckland - Auckland Uni 0
Auckland - Westgate 0
Auckland - Penrose 0
Auckland - Henderson (Express) 0
Auckland - St Lukes 0
Auckland - Manukau 0
Hamilton 0
Tauranga 0
New Plymouth 0
Palmerston North 0
Petone 0
Wellington 0
Auckland - Head Office 0
Auckland - East Tamaki Warehouse 0
Christchurch - Hornby 0
Christchurch - Christchurch Central 0
Dunedin 0

Features

When work means talk choose a wireless DECT solution that drives excellent customer experiences. Optimize your calls with premium audio from EPOS' unique technologies and enjoy design that provides all-day user comfort.

Ensure premium audio for excellent call quality

Maximize speech intelligibility with EPOS Voice™ technology and an ultra noise-cancelling microphone

Talk all day in comfort

With up to 12 hours talk time and lightweight headset with extra soft ear pads

Enjoy wireless freedom and dual-connectivity

With wireless reach of up to 180 m/590 ft and the flexibility of dual-connectivity to both desk phone and PC/softphone

Choose your wearing style

With comfortable, smart headsets designed to suit every personal preference; headband, ear hook or optional neckband

Easy magnetic docking and charging

Dock the headset to the magnetic charge interface and be sure it's charged and ready to go for your next call

 

 


Specifications

General

Product description

IMPACT DW OFFICE ML: Wireless DECT headset, single-sided with base station. Dual connectivity to desk phone and PC/Softphone. UC optimized and Skype for Business Certified.

Wearing style

Headband - single-sided and ear hook. Neckband optional* (DW Office variants)

Color

Black with silver

Headset weight

24 g / 0.86 oz (DW Office ear hook)
50 g / 1.76 oz (DW Office headband)

Ear pad size

ø 50 mm / 1.96 in

Audio

EPOS Voice™ technology

For a clear and natural listening experience

Microphone

Noise-cancelling microphone (DW Office variants)
Ultra noise-cancelling microphone (DW Pro 1 & Pro 2 variants)

Microphone frequency range

150 Hz - 6.8 kHz (Wideband)
300 Hz - 3.5 kHz (Narrowband)

Mute microphone

Yes

Speaker type

High-quality neodymium magnet speaker for outstanding audio quality

Speaker frequency response

150 Hz - 6.8 kHz (Wideband)
300 Hz - 3.5 kHz (Narrowband)

Technical

DECT

1.880 to 1.900 MHz (EU, UK, AUS)
1.920 to 1.930 MHz (US) - DECT 6.0

GAP compatible

Yes (Headset)

Headset

Connects to base station

Base station

Connects to desk phone and UC/Skype for Business

Headset auto link to base

Yes, can be activated on the base station

Temperature range

Operational: +5 °C to 45 °C / +41 °F to +113 °F
Storage: -20 °C to 70 °C / -4 °F to +158 °F

Range

Line of sight: 180 m / 590 ft
Typical office building: 55 m / 180 ft

Automatic power adjustment

Yes (distance between headset and base)

Talk time

Up to 8 hours (Wideband Mode)
Up to 12 hours (Narrowband Mode)

Stand by time

Up to 100 hours

Auto - headset OFF when out of range

Yes, after 30 minutes

Charge time

0 - 50%: 20 minutes
0 - 100%: 1 hour

Hearing protection

EPOS ActiveGard® technology

Protects users against acoustic injury caused by sudden sound burst on the line

EU**/AUS Limiter depending on regional variant

Enhanced audio protection preventing listening fatigue, average 85 dB over a workday. Activated by DIP switch, EPOS Connect and EPOS Manager

Date Created: 00:28, 05-11-2025
Product URL: https://www.pbtech.co.nz/product/IPHEPS1000532/EPOS-IMPACT-DW-OFFICE-ML-DECT-Convertible-Headset